The young gentleman with the braids or locs left me at the drive thru waiting for my 2 drinks as he went off on the phone and walked to the back?! I had to beep the horn and yell for the other barista to pass me my drinks. Horrible service! She tried apologizing but it’s a Sunday at 6pm with no customers it’s no excuse!
Service: 1
Aubrey S.
I frequent this drive-through Starbucks a lot, but it's kind of hard to access from the main roads, and this parking lot is somewhat difficult to navigate. It's too small for all the traffic here (Chick Fil A is next door). However, the staff are always friendly and they make my coffee and food well. I'll just say the line is somewhat slow moving. There's typically a line and I usually spend 10-15 minutes waiting in line on average. No other real complaints besides that though.
Atmosphere: 4
Food: 4
Service: 5
Sameh
Average at best. The location at Eisenhower in Alexandria makes coffee 100x better.
Atmosphere: 3
Food: 3
Service: 3
Taiylor
This location is slightly better than the one in Waldorf Marketplace. My drinks are usually made correctly without any old or missing ingredients.
Atmosphere: 5
Food: 4
Service: 4
Thomas
The hot coffee is almost never hot when they give it to me. After sitting in the drive thru for several minutes you’d expect to have hot coffee handed to you, but the past several times that I’ve gone it’s lukewarm and even cold. I’d recommend sipping your drink right as they hand it to you and request a new cup if it’s not right. It sucks to have to hold up the line for something they should be ensuring before they hand it to you.
Service: 5
Micaiah
This place is honestly a hit or miss. Some baristas will make the drink good and some baristas will mess it up. Definitely not clean at all.
Atmosphere: 2
Food: 3
Service: 3
C. IZZARD
Try the Chai Latte! It's good, they say. It has healthy benefits, they say. They weren't telling me a story!
Atmosphere: 5
Food: 5
Service: 5
L E
I order the same drink Monday - Friday, sometimes twice a day. Today my drink was made incorrectly 3 times in 1 visit. I trashed it and left. What a disappointment. New barista maybe?
Food: 2
Service: 4
K S.
NUT ALLERGY ALERT… Went to the Starbucks for our usual drink order. Though the order clearly said SOY, my daughter start having a nut reaction. Thank God her allergy is not horribly severe! We rush home and spent the next hours with her throwing up and working to avert the reaction.
Consider Allergies when order anywhere but this was not a great day at Starbucks, AT ALL! PARENTS AND THOSE WITH NUT ALLERGIES
Tried calling the store several times to alert them…no answer.
Food: 1
Service: 2
Gerson Arias
Come here often and Drew helped me with a order quick Thanks
Always serving with a smile and warm welcome!!!! Love this location!!!
Atmosphere: 5
Food: 5
Service: 5
HARRIET TUBMAN
I had to place my order seven times I went through drive-thru twice and still the last time it wasn't correct I had to call customer service customer service her the whole conversation of me placing my order and still not getting it right I was giving attitude and irritation by one employee at the window and did not care about the fact that my order was not correct after placing it face to face and driving through the drive-thru window very unprofessional and I was very surprised because that was the first time I had encountered that type of situation at this location.
Atmosphere: 1
Food: 3
Service: 1
TATJANA JEAN
The staffs were pleasant and friendly. I had my usual breakfast.
Atmosphere: 5
Food: 5
Service: 5
Robert Spiers
Staff was friendly and professional. Quick service. Drive through was backed up we went inside and got served right away.
Atmosphere: 5
Service: 5
Tina Tran
I went there this morning and they messed up my order. I ask for a hot white chocolate but they gave me a hot chocolate, if you’re gonna mess up the order at least make the drink right bc it was straight hot water with a hint of coco. Then my pastry was cold
The young gentleman with the braids or locs left me at the drive thru waiting for my 2 drinks as he went off on the phone and walked to the back?! I had to beep the horn and yell for the other barista to pass me my drinks. Horrible service! She tried apologizing but it’s a Sunday at 6pm with no customers it’s no excuse!
Service: 1
I frequent this drive-through Starbucks a lot, but it's kind of hard to access from the main roads, and this parking lot is somewhat difficult to navigate. It's too small for all the traffic here (Chick Fil A is next door). However, the staff are always friendly and they make my coffee and food well. I'll just say the line is somewhat slow moving. There's typically a line and I usually spend 10-15 minutes waiting in line on average. No other real complaints besides that though.
Atmosphere: 4
Food: 4
Service: 5
Average at best. The location at Eisenhower in Alexandria makes coffee 100x better.
Atmosphere: 3
Food: 3
Service: 3
This location is slightly better than the one in Waldorf Marketplace. My drinks are usually made correctly without any old or missing ingredients.
Atmosphere: 5
Food: 4
Service: 4
The hot coffee is almost never hot when they give it to me. After sitting in the drive thru for several minutes you’d expect to have hot coffee handed to you, but the past several times that I’ve gone it’s lukewarm and even cold. I’d recommend sipping your drink right as they hand it to you and request a new cup if it’s not right. It sucks to have to hold up the line for something they should be ensuring before they hand it to you.
Service: 5
This place is honestly a hit or miss. Some baristas will make the drink good and some baristas will mess it up. Definitely not clean at all.
Atmosphere: 2
Food: 3
Service: 3
Try the Chai Latte! It's good, they say. It has healthy benefits, they say. They weren't telling me a story!
Atmosphere: 5
Food: 5
Service: 5
I order the same drink Monday - Friday, sometimes twice a day. Today my drink was made incorrectly 3 times in 1 visit. I trashed it and left. What a disappointment. New barista maybe?
Food: 2
Service: 4
NUT ALLERGY ALERT… Went to the Starbucks for our usual drink order. Though the order clearly said SOY, my daughter start having a nut reaction. Thank God her allergy is not horribly severe! We rush home and spent the next hours with her throwing up and working to avert the reaction.
Consider Allergies when order anywhere but this was not a great day at Starbucks, AT ALL! PARENTS AND THOSE WITH NUT ALLERGIES
Tried calling the store several times to alert them…no answer.
Food: 1
Service: 2
Come here often and Drew helped me with a order quick Thanks
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always serving with a smile and warm welcome!!!! Love this location!!!
Atmosphere: 5
Food: 5
Service: 5
I had to place my order seven times I went through drive-thru twice and still the last time it wasn't correct I had to call customer service customer service her the whole conversation of me placing my order and still not getting it right I was giving attitude and irritation by one employee at the window and did not care about the fact that my order was not correct after placing it face to face and driving through the drive-thru window very unprofessional and I was very surprised because that was the first time I had encountered that type of situation at this location.
Atmosphere: 1
Food: 3
Service: 1
The staffs were pleasant and friendly. I had my usual breakfast.
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and professional. Quick service. Drive through was backed up we went inside and got served right away.
Atmosphere: 5
Service: 5
I went there this morning and they messed up my order. I ask for a hot white chocolate but they gave me a hot chocolate, if you’re gonna mess up the order at least make the drink right bc it was straight hot water with a hint of coco. Then my pastry was cold
Loading...