They literally get my order wrong everytime I come through the drive thru. I always have to wait longer, they are nice about it, but it is extremely annoying.
Atmosphere: 4
Food: 5
Service: 3
Godwin Nwosu
Great place to dine
Atmosphere: 5
Food: 4
Service: 4
Joe O Toole
Nice Store.
Atmosphere: 5
Food: 3
Service: 5
michele pence
Great management, wonderful coffee Best Starbucks in Charles county
Atmosphere: 5
Food: 5
Service: 5
Jovielyn SANDOVAL
I had a bad day and decided to get a coffee at this location. I’ve asked for a caramel macchiato with drizzled caramel inside the cup. When the lady handed it to me, the coffee didn’t taste like coffee at all, but more like water. Make the story short, this lady who decided to help the gentleman was so rude when I told her that the coffee didn’t have any taste but water. The lady who served me the coffee is rude and she’s not very friendly at all. This is not the first time I have had bad service in this location. I think, Starbucks needs to rethink who to hire in this type of chain. This chain expects people who are friendly with great personalities. The customer is what’s paying these rude employees. I believe that, maybe if I’m black I’ll get better treatment and approach. I may not be black but I have a cousin and an uncle who are black.
Atmosphere: 1
Food: 1
Service: 1
Lashauntay Yeldell
The young gentleman with the braids or locs left me at the drive thru waiting for my 2 drinks as he went off on the phone and walked to the back?! I had to beep the horn and yell for the other barista to pass me my drinks. Horrible service! She tried apologizing but it’s a Sunday at 6pm with no customers it’s no excuse!
Service: 1
Aubrey S.
I frequent this drive-through Starbucks a lot, but it's kind of hard to access from the main roads, and this parking lot is somewhat difficult to navigate. It's too small for all the traffic here (Chick Fil A is next door). However, the staff are always friendly and they make my coffee and food well. I'll just say the line is somewhat slow moving. There's typically a line and I usually spend 10-15 minutes waiting in line on average. No other real complaints besides that though.
Atmosphere: 4
Food: 4
Service: 5
Sameh
Average at best. The location at Eisenhower in Alexandria makes coffee 100x better.
Atmosphere: 3
Food: 3
Service: 3
Taiylor
This location is slightly better than the one in Waldorf Marketplace. My drinks are usually made correctly without any old or missing ingredients.
Atmosphere: 5
Food: 4
Service: 4
Thomas
The hot coffee is almost never hot when they give it to me. After sitting in the drive thru for several minutes you’d expect to have hot coffee handed to you, but the past several times that I’ve gone it’s lukewarm and even cold. I’d recommend sipping your drink right as they hand it to you and request a new cup if it’s not right. It sucks to have to hold up the line for something they should be ensuring before they hand it to you.
This place is honestly a hit or miss. Some baristas will make the drink good and some baristas will mess it up. Definitely not clean at all.
Atmosphere: 2
Food: 3
Service: 3
C. IZZARD
Try the Chai Latte! It's good, they say. It has healthy benefits, they say. They weren't telling me a story!
Atmosphere: 5
Food: 5
Service: 5
L E
I order the same drink Monday - Friday, sometimes twice a day. Today my drink was made incorrectly 3 times in 1 visit. I trashed it and left. What a disappointment. New barista maybe?
Food: 2
Service: 4
K S.
NUT ALLERGY ALERT… Went to the Starbucks for our usual drink order. Though the order clearly said SOY, my daughter start having a nut reaction. Thank God her allergy is not horribly severe! We rush home and spent the next hours with her throwing up and working to avert the reaction.
Consider Allergies when order anywhere but this was not a great day at Starbucks, AT ALL! PARENTS AND THOSE WITH NUT ALLERGIES
Tried calling the store several times to alert them…no answer.
Food: 1
Service: 2
Gerson Arias
Come here often and Drew helped me with a order quick Thanks
They literally get my order wrong everytime I come through the drive thru. I always have to wait longer, they are nice about it, but it is extremely annoying.
Atmosphere: 4
Food: 5
Service: 3
Great place to dine
Atmosphere: 5
Food: 4
Service: 4
Nice Store.
Atmosphere: 5
Food: 3
Service: 5
Great management, wonderful coffee
Best Starbucks in Charles county
Atmosphere: 5
Food: 5
Service: 5
I had a bad day and decided to get a coffee at this location. I’ve asked for a caramel macchiato with drizzled caramel inside the cup. When the lady handed it to me, the coffee didn’t taste like coffee at all, but more like water. Make the story short, this lady who decided to help the gentleman was so rude when I told her that the coffee didn’t have any taste but water. The lady who served me the coffee is rude and she’s not very friendly at all. This is not the first time I have had bad service in this location. I think, Starbucks needs to rethink who to hire in this type of chain. This chain expects people who are friendly with great personalities. The customer is what’s paying these rude employees. I believe that, maybe if I’m black I’ll get better treatment and approach. I may not be black but I have a cousin and an uncle who are black.
Atmosphere: 1
Food: 1
Service: 1
The young gentleman with the braids or locs left me at the drive thru waiting for my 2 drinks as he went off on the phone and walked to the back?! I had to beep the horn and yell for the other barista to pass me my drinks. Horrible service! She tried apologizing but it’s a Sunday at 6pm with no customers it’s no excuse!
Service: 1
I frequent this drive-through Starbucks a lot, but it's kind of hard to access from the main roads, and this parking lot is somewhat difficult to navigate. It's too small for all the traffic here (Chick Fil A is next door). However, the staff are always friendly and they make my coffee and food well. I'll just say the line is somewhat slow moving. There's typically a line and I usually spend 10-15 minutes waiting in line on average. No other real complaints besides that though.
Atmosphere: 4
Food: 4
Service: 5
Average at best. The location at Eisenhower in Alexandria makes coffee 100x better.
Atmosphere: 3
Food: 3
Service: 3
This location is slightly better than the one in Waldorf Marketplace. My drinks are usually made correctly without any old or missing ingredients.
Atmosphere: 5
Food: 4
Service: 4
The hot coffee is almost never hot when they give it to me. After sitting in the drive thru for several minutes you’d expect to have hot coffee handed to you, but the past several times that I’ve gone it’s lukewarm and even cold. I’d recommend sipping your drink right as they hand it to you and request a new cup if it’s not right. It sucks to have to hold up the line for something they should be ensuring before they hand it to you.
Service: 5
Restaurantji Recommends
This place is honestly a hit or miss. Some baristas will make the drink good and some baristas will mess it up. Definitely not clean at all.
Atmosphere: 2
Food: 3
Service: 3
Try the Chai Latte! It's good, they say. It has healthy benefits, they say. They weren't telling me a story!
Atmosphere: 5
Food: 5
Service: 5
I order the same drink Monday - Friday, sometimes twice a day. Today my drink was made incorrectly 3 times in 1 visit. I trashed it and left. What a disappointment. New barista maybe?
Food: 2
Service: 4
NUT ALLERGY ALERT… Went to the Starbucks for our usual drink order. Though the order clearly said SOY, my daughter start having a nut reaction. Thank God her allergy is not horribly severe! We rush home and spent the next hours with her throwing up and working to avert the reaction.
Consider Allergies when order anywhere but this was not a great day at Starbucks, AT ALL! PARENTS AND THOSE WITH NUT ALLERGIES
Tried calling the store several times to alert them…no answer.
Food: 1
Service: 2
Come here often and Drew helped me with a order quick Thanks
Atmosphere: 5
Food: 5
Service: 5
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