Usually have no issue at this location besides the long drive thru line at times. This time however… I had white chunks of what appear to be spoiled half and half in my iced coffee. Grossed tf out… I want my money back. ?
Atmosphere: 5
Food: 3
Service: 4
dominick shockley
Order a drink watched several orders go out before my order. An employee that orders after my order received her drink first. The attitude that has become a part of the Starbucks culture has nothing to do with the consumer. As a customer we are not accountable or responsible for wages or work place issues or employee dissatisfaction. It highly frustrating when you spend 7 bucks a drink and treated as if you are disposable or irrelevant as a consumer. I asked for a refund and left. This would of been my first time trying to work and eat in a starbucks never again.
Atmosphere: 3
Food: 1
Service: 1
Rashi Garg
We got the Iced Starbucks Blonde Vanilla Latte and the tomato Mozzarella sandwich. Both were delicious and perfectly prepared. We normally do a mobile order and pick up via the drive through, it was seamless!
Atmosphere: 5
Food: 5
Service: 5
Maria M.
I rarely ever go to Starbucks but the few times I go, I always make sure I’m in this location’s area. Every time I’ve been here, the baristas have been so courteous and warm even when the store is busy. Unfortunately, a lot of customers seem very demanding and entitled and I have a lot of compassion for the workers at this location for always keeping their composure when confronted by rude patrons. I have always been pleased with my order and on the rare instances when something is wrong, they are always willing to remake my drink/order.
Atmosphere: 5
Food: 5
Service: 5
josie Cg
It looks like they smashed my sandwich, their service it’s very slow, lady at the windows acts like she don’t know her job? she has either charged me for the wrong order, and give you the wrong drink.
Atmosphere: 1
Food: 1
Service: 1
Cane Monroe
Service is not very good. Quite rude employee (lady with blue hair ) And their drinks aren’t much better. My drink tasted like a milk carton, and I waited 10 minutes for a cookie that I witnessed be made 2 minutes after I ordered and placed down on the microwave counter. This was my 5th time coming here and I don’t think I will be returning.
Keshia
I found hair in my drink. That is disgusting so I would not be back.
Michael K.
So the building is clean. 1 star for service. I walk in on a Monday morning to grab a coffee and chill out for a bit before work. 3 people in line in front of me. I'm the only one in line who is Caucasian. Now the baristas is nice and friendly with everyone until me. As soon as I'm up to order she doesn't say hello, good morning or otherwise give any pleasantries like she did with the three in front of me. I order a basic coffee and pay. No thank you's or have a nice day. She just walks away. I sit and wait but now I'm curious how she will treat other customers who match my skin color so I wait for my drink and start listening. It ended up being the same for every white person who came in. She was super friendly and nice to black people and icy and unfriendly to every white person that came in. There is a word for that I believe...
Sarah DeMaria
Overall, always a wonderful experience here, staff continuously exemplifies fantastic customer service. On the management side of things, your team could greatly benefit from having more staff assist them to push more product out in a faster timeline. More baristas designated to creating drinks/food during peak hours to lift the load off your baristas stationed for order taking.
Atmosphere: 5
Food: 5
Service: 5
Tim Blount
- Very unorganized- Very slow- Have to reorder multiple times at this locations drive thru on more than one occasion.- Better training of the staff would do wonders
I normally don't send reviews. But the service here needs much work. The manager there today Sunday September 17th fixed my drink and it was the worst ?
Atmosphere: 1
Food: 1
Service: 1
Laurence Overton
When it 1st open. It was great, now they are avg around 30 minutes late on your online orders. THE WORST!!!
Jamie Hodges
The workers were kind but I waited 10 minutes for a small matcha latte. Won’t be going back.
Atmosphere: 3
Service: 1
PT GG
How can a store be open for less than a year and already need a store action plan? The wait this morning (8/2/23) was ridiculous. The drive thru was packed and there were a good amount of people in the store and I waited over 35 minutes and still didn't get just one cup of coffee. I asked for a receipt so I can come back later on because I refused to wait any longer. Casing point, this is not a grab a coffee real quick and go to work Starbucks. You will sit and wait and wait and wait. Make ya'll coffee from home folks, it's more efficient than coming to this damn place. I won't be ever come here again I can assure you that.
John L. Davis
A Starbucks review really hinges on three things, the drink, the people, and the place.This location gets 5 stars for my drink today. Fast delivery to the counter (I always order inside) and it was put together well - tight lid, hot beverage sleeve thingy, and no spills and stuff on the outside of the cup (hate that)The team was working really well together and the short line showed that. Fine job. The barista today was in a zone like he has has 11 shots of espresso.The place is Starbucks standard furniture and fixtures and they have nice outside seating here. It was a bit hot out there today, so the AC was a welcome option.Very well done here today SBX. thanks.Parking: Accessibility is not an issue here at all.
Usually have no issue at this location besides the long drive thru line at times. This time however… I had white chunks of what appear to be spoiled half and half in my iced coffee. Grossed tf out… I want my money back. ?
Atmosphere: 5
Food: 3
Service: 4
Order a drink watched several orders go out before my order. An employee that orders after my order received her drink first. The attitude that has become a part of the Starbucks culture has nothing to do with the consumer. As a customer we are not accountable or responsible for wages or work place issues or employee dissatisfaction. It highly frustrating when you spend 7 bucks a drink and treated as if you are disposable or irrelevant as a consumer. I asked for a refund and left. This would of been my first time trying to work and eat in a starbucks never again.
Atmosphere: 3
Food: 1
Service: 1
We got the Iced Starbucks Blonde Vanilla Latte and the tomato Mozzarella sandwich. Both were delicious and perfectly prepared. We normally do a mobile order and pick up via the drive through, it was seamless!
Atmosphere: 5
Food: 5
Service: 5
I rarely ever go to Starbucks but the few times I go, I always make sure I’m in this location’s area. Every time I’ve been here, the baristas have been so courteous and warm even when the store is busy. Unfortunately, a lot of customers seem very demanding and entitled and I have a lot of compassion for the workers at this location for always keeping their composure when confronted by rude patrons. I have always been pleased with my order and on the rare instances when something is wrong, they are always willing to remake my drink/order.
Atmosphere: 5
Food: 5
Service: 5
It looks like they smashed my sandwich, their service it’s very slow, lady at the windows acts like she don’t know her job? she has either charged me for the wrong order, and give you the wrong drink.
Atmosphere: 1
Food: 1
Service: 1
Service is not very good. Quite rude employee (lady with blue hair ) And their drinks aren’t much better. My drink tasted like a milk carton, and I waited 10 minutes for a cookie that I witnessed be made 2 minutes after I ordered and placed down on the microwave counter. This was my 5th time coming here and I don’t think I will be returning.
I found hair in my drink. That is disgusting so I would not be back.
So the building is clean. 1 star for service. I walk in on a Monday morning to grab a coffee and chill out for a bit before work. 3 people in line in front of me. I'm the only one in line who is Caucasian. Now the baristas is nice and friendly with everyone until me. As soon as I'm up to order she doesn't say hello, good morning or otherwise give any pleasantries like she did with the three in front of me. I order a basic coffee and pay. No thank you's or have a nice day. She just walks away. I sit and wait but now I'm curious how she will treat other customers who match my skin color so I wait for my drink and start listening. It ended up being the same for every white person who came in. She was super friendly and nice to black people and icy and unfriendly to every white person that came in. There is a word for that I believe...
Overall, always a wonderful experience here, staff continuously exemplifies fantastic customer service. On the management side of things, your team could greatly benefit from having more staff assist them to push more product out in a faster timeline. More baristas designated to creating drinks/food during peak hours to lift the load off your baristas stationed for order taking.
Atmosphere: 5
Food: 5
Service: 5
- Very unorganized- Very slow- Have to reorder multiple times at this locations drive thru on more than one occasion.- Better training of the staff would do wonders
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I normally don't send reviews. But the service here needs much work. The manager there today Sunday September 17th fixed my drink and it was the worst ?
Atmosphere: 1
Food: 1
Service: 1
When it 1st open. It was great, now they are avg around 30 minutes late on your online orders. THE WORST!!!
The workers were kind but I waited 10 minutes for a small matcha latte. Won’t be going back.
Atmosphere: 3
Service: 1
How can a store be open for less than a year and already need a store action plan? The wait this morning (8/2/23) was ridiculous. The drive thru was packed and there were a good amount of people in the store and I waited over 35 minutes and still didn't get just one cup of coffee. I asked for a receipt so I can come back later on because I refused to wait any longer. Casing point, this is not a grab a coffee real quick and go to work Starbucks. You will sit and wait and wait and wait. Make ya'll coffee from home folks, it's more efficient than coming to this damn place. I won't be ever come here again I can assure you that.
A Starbucks review really hinges on three things, the drink, the people, and the place.This location gets 5 stars for my drink today. Fast delivery to the counter (I always order inside) and it was put together well - tight lid, hot beverage sleeve thingy, and no spills and stuff on the outside of the cup (hate that)The team was working really well together and the short line showed that. Fine job. The barista today was in a zone like he has has 11 shots of espresso.The place is Starbucks standard furniture and fixtures and they have nice outside seating here. It was a bit hot out there today, so the AC was a welcome option.Very well done here today SBX. thanks.Parking: Accessibility is not an issue here at all.
Atmosphere: 4
Food: 5
Service: 5