Tropical Smoothie Cafe
3390 Leonardtown Rd, Waldorf
(301) 638-3291
Recent Reviews
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Great experience all the way around.
Atmosphere: 5
Food: 5
Service: 5
Food is great service is fasta and friendly. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
The smoothies are excellent every single time. I also love the PB Banana Crunch š
Atmosphere: 5
Food: 5
Service: 5
As a frequent Tropical Smoothie customer, I honestly hate having to write this, but it needs to be said. The first time I ordered from this particular location, I chalked the mistakes up to a one-off issue. My usual order is a Tropical Dragon Passion with a shot of probiotic and energizer, plus a chai oatmeal bowl.
I placed my order online for in-store pickup and was surprised to find it sitting out in the pickup box instead of being kept in a fridge, as Iāve seen at other locations. On top of that, the probiotic wasnāt blended into the smoothieāit was poured on top, exactly like my previous order from a few weeks ago.
At this point, itās clear this is how this location operates. Iām disappointed in the consistency and care of preparation, and unfortunately, I wonāt be ordering from this location again.
Atmosphere: 3
Food: 1
Service: 1
My spot right here . They even know what I want when I come in
Half of my smoothie was watery and the other half was a slushie
Atmosphere: 1
Food: 1
Service: 2
Well that was delicious š Bahama Mama with extra pineapple š. Yummy š
Atmosphere: 5
Food: 5
Service: 5
I had a very unpleasant experience at this Tropical Smoothie location recently. The shift leader on duty was incredibly rude and dismissive to not just me, but also to another paying customer. I understand that everyone has bad days, but there's absolutely no excuse for treating customers with such attitude and disrespect.
When I politely asked a question about my order, the shift leader responded in a condescending tone and seemed more interested in arguing than helping. It made the entire atmosphere uncomfortable for everyone in line. As a paying customer, I expect at least basic courtesy.. something this person clearly lacked.
Iāve always enjoyed coming here for the smoothies, but after this experience, Iāll think twice before returning. Management seriously needs to address how their staff interacts with customers. A little professionalism goes a long way.
Atmosphere: 1
Food: 5
Service: 1
I picked up an order and there was 3 smoothies in one plastic bag. 24 ounces per smoothie. Wouldnāt it be a good manner to double bag? Went to do deliver the order than boom the bag breaks. I tried to save it but ended up tripping myself. However mistakes do happen, came to the store because it was a DoorDash order that was not completed. Either way the store HAS to give a refund of some type of exchange either way. I went to try to go get it remade. I even thought considering to pay for it but than realized why if It wasnāt a ME issue. So I told the situation and the shift leader tells me either I have to pay for it or the customer.. I told him it was not my fault and it was because of how it was given to me. A STORE ISSUE. Not because I decided to just drop the order..
Regardless the customer never received the order so as a manager you need to RESOLVE something.
Atmosphere: 1
Food: 1
Service: 1
The yogurt I received is somewhat empty and doesnāt have enough yogurt in it and it looks disgusting to eat. Nothing like in the picture. This company needs to hire people that will enjoy what they do otherwise service sucks!! It's not worth what I have paid for. My first time trying the smoothie place and I get the worst food and quality. I couldn't check when I picked up the food bcz I was in a rush. I opened the bag and was very disappointed with what I saw that I had spent almost 9.00 on yogurt.
Food: 1
Service: 1
Restaurantji Recommends
Tropical Smoothie never disappoints! The smoothies are always fresh, perfectly blended, and full of flavor. Whether I'm grabbing a quick pick-me-up or a full meal, everything tastes amazingāfrom the smoothies to the flatbreads, wraps, and bowls.
The staff is friendly, fast, and gets my order right every time. I especially love how clean the store is and how easy it is to order ahead through the app.
Itās my go-to spot for a healthy, satisfying option on the go. Highly recommend to anyone who loves fresh, flavorful food and great service!
Service is fast and friendly. The food actually tastes healthy and the smoothies are made fresh. Can't say I've ever come here and not found something I liked. Keep it up guys! 10/10 Would recommend!!
Always a good chain fast food spot. Service is good and location is clean.
I came in for a free smoothie on my birthday (which I do every year) and there was a glitch in the app. Issac claimed that he could not do anything to honor it even though I get the same thing every year. I showed my ID. He claimed the birthday was wrong but I signed up in store years ago before there was an app. So either itās always been āwrongā or Issac was just in an unaccomodating mood today. He didnāt offer to change it for me either as the app does not allow you to edit these changes. He just shrugged and told me I could pay full price, which defeats the purpose of a birthday treat. Either way , I know everyone is tired. But customer service or lack their of is always felt and remembered. Anyway, one donkey donāt stop no show. Iāll continue to celebrate my day of existence despite todayās unfortunate hiccup.
The best service was at this Tropical Smoothie. I ordered a Mango smoothie it was delicious š
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