At the end of May 2025, my daughter and I walked into Arby’s around 8 o’clock now I believe they don’t close until 10 if I remember correctly, so as we walked in the door and we walked up to the counter, the lady behind the counter while she’s staying next to the fryer Commented loudly that she can’t believe this, and she started turning a bunch of machines back on as if she had already shut them down for the night, I looked at my daughter, and I said to her I think we should go, and as we began to walk out, she walked up the counter said can I take your order? Well, we were both hungry and I decided against my better judgment to order anyway even after witnessing her attitude concerning us coming in, we placed our order and then we waited when our food was ready we sat down and we began eating. I noticed that the young lady behind the counter came out, went to the front door and locked it. I thought it was kind of interesting considering that the store was not closed yet. As I walked to throw our trash away near that door, I heard her say don’t you dare unlock that door! I don’t think she knew that I could hear her. I told my daughter I said let’s just exit out the other door that I did not see her lock. As we exited the restaurant I thought well maybe we came in right before closing so I looked at the door where they post their times of operation. Sure enough there was about. Two hours before closing. So I’m not too sure what was going on, but we were made to feel very unwelcome. I’ve noticed that fast food Is becoming more. And more Like this where young people who work there feel entitled to throw attitude at the customers. And I know that some customers can be a handful, but we had merely walked in before we started receiving attitude. I don’t remember the young lady’s last name. I do know that maybe she was having a bad night and just wanted to go home early, but you don’t treat customers that way and you definitely don’t close a restaurant Early.
Atmosphere: 1
Food: 4
Service: 2
William Barnes
Worst customer service ever! They act bothered you are at their store. Completely rude and bothered.
Atmosphere: 3
Food: 4
Service: 1
David H
Took forever for someone to even address me while waiting at the counter. Then took even longer to receive the order. Food was good though.
Atmosphere: 2
Food: 5
Service: 2
Doug Miller
Nice Roast Beef Sliders. Nice snack size. Good service. Clean.
Atmosphere: 5
Food: 5
Service: 5
Daniel Poling
Nobody would take my order
Atmosphere: 1
Food: 1
Service: 1
Becky S
I am a rewards member. I tried to place my order online and it comes up this location don't online orders yet. They sent me a notice the order online that don't make sense to me
Carter Elswick
Used to love Arby's, and I understand their quality has lowered like most places. But this is awful... My pregnant wife slurped up this chunky looking string out of her drink. She threw up violently after this happened. The sauce dispensers were all empty and looked dirty and unkempt. They forgot the au jus for the French dip sandwich. Jordan the cashier did not say a single word while ringing us up and looked out of it... Another sales associate was friendly and told us to have a nice day when we left. All in all, we will not be returning to this Arby's ever again.
Atmosphere: 1
Food: 1
Service: 1
Angela Horsey
The food was so delicious. The service was really great. I really enjoyed my meal everything was really delicious.
Atmosphere: 5
Food: 5
Service: 5
Bryan Stoker
Jalapeño sliders are yummy and the cheese sticks were hot and crispy! :-)
Nice location, clean and friendly prompt service, this location is 17 miles away from me. Security Blvd location is closer by 5 miles. This location is better, highly worth it! Looking forwards to returning as my regular go to Arby's. :3 thank you!
Got a bunch pickels and poured them on my good boy Trevor
Annie R
Drive thru took 45 minutes? I think there was only one person working. I didn’t even bother to ask for condiments, thought that might send the person working the window over the edge.
Atmosphere: 1
Food: 3
Service: 1
michael wetzel
Horrible service
Atmosphere: 3
Food: 4
Service: 1
Tracy Ellis
Solid three stars. Not great, not bad, but is just fine. Hits a spot, and I would return again if I were craving an Arby's roast beef sandwich, which is all one could ask for. The biggest negative is my standard complaint about most Arby's, and it's that if I didn't double check and insist on sauces before pulling out after receiving my food, I would have gotten no sauces at all, and that plain roast beef needs sauce. They skimped on the napkins, too. We came just at the end of the lunch rush and there were several cars in the drivethru, but they got us through in a reasonable amount of time. The drivethru employees were polite. The fountain soda tasted fine. The curly fries were fine. I feel like I should get a little more roast beef for the price, but it wasn't egregious or anything. Solid Arby's this time around.
At the end of May 2025, my daughter and I walked into Arby’s around 8 o’clock now I believe they don’t close until 10 if I remember correctly, so as we walked in the door and we walked up to the counter, the lady behind the counter while she’s staying next to the fryer Commented loudly that she can’t believe this, and she started turning a bunch of machines back on as if she had already shut them down for the night, I looked at my daughter, and I said to her I think we should go, and as we began to walk out, she walked up the counter said can I take your order? Well, we were both hungry and I decided against my better judgment to order anyway even after witnessing her attitude concerning us coming in, we placed our order and then we waited when our food was ready we sat down and we began eating. I noticed that the young lady behind the counter came out, went to the front door and locked it. I thought it was kind of interesting considering that the store was not closed yet. As I walked to throw our trash away near that door, I heard her say don’t you dare unlock that door! I don’t think she knew that I could hear her. I told my daughter I said let’s just exit out the other door that I did not see her lock. As we exited the restaurant I thought well maybe we came in right before closing so I looked at the door where they post their times of operation. Sure enough there was about. Two hours before closing. So I’m not too sure what was going on, but we were made to feel very unwelcome. I’ve noticed that fast food Is becoming more. And more Like this where young people who work there feel entitled to throw attitude at the customers. And I know that some customers can be a handful, but we had merely walked in before we started receiving attitude. I don’t remember the young lady’s last name. I do know that maybe she was having a bad night and just wanted to go home early, but you don’t treat customers that way and you definitely don’t close a restaurant Early.
Atmosphere: 1
Food: 4
Service: 2
Worst customer service ever! They act bothered you are at their store. Completely rude and bothered.
Atmosphere: 3
Food: 4
Service: 1
Took forever for someone to even address me while waiting at the counter. Then took even longer to receive the order. Food was good though.
Atmosphere: 2
Food: 5
Service: 2
Nice Roast Beef Sliders. Nice snack size. Good service. Clean.
Atmosphere: 5
Food: 5
Service: 5
Nobody would take my order
Atmosphere: 1
Food: 1
Service: 1
I am a rewards member. I tried to place my order online and it comes up this location don't online orders yet. They sent me a notice the order online that don't make sense to me
Used to love Arby's, and I understand their quality has lowered like most places. But this is awful... My pregnant wife slurped up this chunky looking string out of her drink. She threw up violently after this happened. The sauce dispensers were all empty and looked dirty and unkempt. They forgot the au jus for the French dip sandwich. Jordan the cashier did not say a single word while ringing us up and looked out of it... Another sales associate was friendly and told us to have a nice day when we left. All in all, we will not be returning to this Arby's ever again.
Atmosphere: 1
Food: 1
Service: 1
The food was so delicious. The service was really great. I really enjoyed my meal everything was really delicious.
Atmosphere: 5
Food: 5
Service: 5
Jalapeño sliders are yummy and the cheese sticks were hot and crispy! :-)
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Tenders, Cherry Turnover, Roast Beef, Curly Fries
Nice location, clean and friendly prompt service, this location is 17 miles away from me. Security Blvd location is closer by 5 miles. This location is better, highly worth it! Looking forwards to returning as my regular go to Arby's. :3 thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Restaurantji Recommends
Got a bunch pickels and poured them on my good boy Trevor
Drive thru took 45 minutes? I think there was only one person working. I didn’t even bother to ask for condiments, thought that might send the person working the window over the edge.
Atmosphere: 1
Food: 3
Service: 1
Horrible service
Atmosphere: 3
Food: 4
Service: 1
Solid three stars. Not great, not bad, but is just fine. Hits a spot, and I would return again if I were craving an Arby's roast beef sandwich, which is all one could ask for. The biggest negative is my standard complaint about most Arby's, and it's that if I didn't double check and insist on sauces before pulling out after receiving my food, I would have gotten no sauces at all, and that plain roast beef needs sauce. They skimped on the napkins, too. We came just at the end of the lunch rush and there were several cars in the drivethru, but they got us through in a reasonable amount of time. The drivethru employees were polite. The fountain soda tasted fine. The curly fries were fine. I feel like I should get a little more roast beef for the price, but it wasn't egregious or anything. Solid Arby's this time around.
Food: 3
Service: 3
Recommended dishes: Curly Fries, Classic Roast Beef
Love their roast beef sandwiches and curly fries and reasonable prices.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef, Curly Fries
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