Attitude to galore this morning, I swear!! Every single person in that with window, not happy they all had a attitude very short with me They had messed up my order and gave me an attitude I guess cause I had to fix it
Atmosphere: 1
Food: 4
Service: 1
Victoria Swope
Friendly staff. Clean facility.
Atmosphere: 5
Food: 5
Service: 5
J ML
Unwilling to correct my order, and they just put a cup over it and handed it to me like that, making a complete mess in my car đ very disappointing đ to feel unappreciated đ at this location
Atmosphere: 1
Food: 1
Service: 1
Micah A
Waited a very long time for my order to be taken, even though I was the only person in line.
While waiting for my order, I heard employees complain about another customer just because he didn't tip. The manager on duty said they would "keep that in mind" the next time he came in. Gross, and the brazenness to say all this in front of other customers floored me.
Also the drink was undrinkable; I had to dump it out as soon as I got home. I wish I had tasted it before I left the store.
Atmosphere: 1
Food: 1
Service: 1
Jorge Robles
I've bought coffee there 4 times and only once was the coffee made correctly to my liking
Atmosphere: 1
Food: 4
Service: 1
Alyssa Collins
I go to this Starbucks frequently for late night pick-me ups and the staff is always so friendly. The drinks are always great and the food is perfect. I unfortunately made an online order where the product was not available in store like the app had said. The staff were so wonderful about handling the situation. Highly recommend!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Danish, Cookies & Cream Cake Pop
Heather Flaherty
I did a pick up order which was ready shortly after I arrived. Staff was friendly and asked if I was waiting on a mobile order, which I was, and the barista was just finishing it up.
Atmosphere: 5
Food: 5
Service: 5
Sarah Kutzler
Oh my goodness⌠Iâve been here before with perfectly average service. Today, brought my preorder back up to the counter because we ordered no whip, the sticker said no whip, I hate making an issue of it but we are lactose intolerant. I went up, set it down, the woman working the espresso machine set out a few orders refusing acknowledge me- nobody waiting in line just people waiting for orders. So I politely told her the problem and asked them to be remade. She gave me attitude, âyepâ then asked someone else to do it - then they proceeded to talk back and forth about how much of a nightmare it is there. Not to mention it wasnât ready when we first got there even though the app said it did.
Look, I get most of us donât want to work on Christmas Eve. I get we would all in theory love to protest corporate America for having these places open⌠or itâs just another day in the year and you make your own holiday magic or somethingâŚ. But if youâre gonna be open, if youâre gonna work. Letâs at least not make everyoneâs day worse, eh?
Atmosphere: 1
Food: 3
Service: 1
Wendy Cortes
What an amazing team at the Westminster MD Starbucks! Purchased non Veteran's Day drinks but still received comped ones. You guys rock!! We appreciate your generosity.
Atmosphere: 5
Food: 5
Service: 5
Melvin Barlow III
This person named Demetrius with the pink hair was stunning he made me laugh in the drive through he makes Starbucks a fun place to go
Always good customer service đ and yummy cake pops
Vegetarian options: They have vegetarian options
Parking: Plenty of free parking
Kid-friendliness: Who doesn't like hot chocolate and cake pops
Wheelchair accessibility: Wheel chair accessible parking and entrance
Atmosphere: 5
Food: 5
Service: 5
Brianna Lloyd Anger
I do not normally do this type of review, but this location is definitely getting an "A" for effort & potential. I was routinely getting terrible service from this location until I finally just gave up on it a few weeks ago after trying to resolve matters privately. BUT, I complained to the manager who explained he is new at this location and doing his best to turn this place around. He was honest about the issues. He was so incredibly nice and sincere that it is impossible to give up on them. I guess since he is a former firefighter from Baltimore County (did I get that right??), if he can rush into a burning building to save lives, he might actually be able to turn this place around. That said, I visited today for the first time since my encounter with him, and I was greeted in an unhurried manner by two different friendly people who gave me everything I ordered. Thank you! Now I want to rally behind them and encourage all to give them another chance.
Atmosphere: 5
Food: 5
Service: 5
Haley Anderson
the employees are so nice and have such positive attitudes we love it here !!!
Atmosphere: 5
Food: 5
Service: 5
Mrs B
Always good customer service ? and yummy cake pops
Vegetarian options: They have vegetarian options
Parking: Plenty of free parking
Kid-friendliness: Who doesn't like hot chocolate and cake pops
Wheelchair accessibility: Wheel chair accessible parking and entrance
Attitude to galore this morning, I swear!! Every single person in that with window, not happy they all had a attitude very short with me They had messed up my order and gave me an attitude I guess cause I had to fix it
Atmosphere: 1
Food: 4
Service: 1
Friendly staff. Clean facility.
Atmosphere: 5
Food: 5
Service: 5
Unwilling to correct my order, and they just put a cup over it and handed it to me like that, making a complete mess in my car đ very disappointing đ to feel unappreciated đ at this location
Atmosphere: 1
Food: 1
Service: 1
Waited a very long time for my order to be taken, even though I was the only person in line.
While waiting for my order, I heard employees complain about another customer just because he didn't tip. The manager on duty said they would "keep that in mind" the next time he came in. Gross, and the brazenness to say all this in front of other customers floored me.
Also the drink was undrinkable; I had to dump it out as soon as I got home. I wish I had tasted it before I left the store.
Atmosphere: 1
Food: 1
Service: 1
I've bought coffee there 4 times and only once was the coffee made correctly to my liking
Atmosphere: 1
Food: 4
Service: 1
I go to this Starbucks frequently for late night pick-me ups and the staff is always so friendly. The drinks are always great and the food is perfect. I unfortunately made an online order where the product was not available in store like the app had said. The staff were so wonderful about handling the situation.
Highly recommend!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Danish, Cookies & Cream Cake Pop
I did a pick up order which was ready shortly after I arrived. Staff was friendly and asked if I was waiting on a mobile order, which I was, and the barista was just finishing it up.
Atmosphere: 5
Food: 5
Service: 5
Oh my goodness⌠Iâve been here before with perfectly average service. Today, brought my preorder back up to the counter because we ordered no whip, the sticker said no whip, I hate making an issue of it but we are lactose intolerant. I went up, set it down, the woman working the espresso machine set out a few orders refusing acknowledge me- nobody waiting in line just people waiting for orders. So I politely told her the problem and asked them to be remade. She gave me attitude, âyepâ then asked someone else to do it - then they proceeded to talk back and forth about how much of a nightmare it is there. Not to mention it wasnât ready when we first got there even though the app said it did.
Look, I get most of us donât want to work on Christmas Eve. I get we would all in theory love to protest corporate America for having these places open⌠or itâs just another day in the year and you make your own holiday magic or somethingâŚ. But if youâre gonna be open, if youâre gonna work. Letâs at least not make everyoneâs day worse, eh?
Atmosphere: 1
Food: 3
Service: 1
What an amazing team at the Westminster MD Starbucks! Purchased non Veteran's Day drinks but still received comped ones. You guys rock!! We appreciate your generosity.
Atmosphere: 5
Food: 5
Service: 5
This person named Demetrius with the pink hair was stunning he made me laugh in the drive through he makes Starbucks a fun place to go
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good customer service đ and yummy cake pops
Vegetarian options: They have vegetarian options
Parking: Plenty of free parking
Kid-friendliness: Who doesn't like hot chocolate and cake pops
Wheelchair accessibility: Wheel chair accessible parking and entrance
Atmosphere: 5
Food: 5
Service: 5
I do not normally do this type of review, but this location is definitely getting an "A" for effort & potential. I was routinely getting terrible service from this location until I finally just gave up on it a few weeks ago after trying to resolve matters privately. BUT, I complained to the manager who explained he is new at this location and doing his best to turn this place around. He was honest about the issues. He was so incredibly nice and sincere that it is impossible to give up on them. I guess since he is a former firefighter from Baltimore County (did I get that right??), if he can rush into a burning building to save lives, he might actually be able to turn this place around. That said, I visited today for the first time since my encounter with him, and I was greeted in an unhurried manner by two different friendly people who gave me everything I ordered. Thank you! Now I want to rally behind them and encourage all to give them another chance.
Atmosphere: 5
Food: 5
Service: 5
the employees are so nice and have such positive attitudes we love it here !!!
Atmosphere: 5
Food: 5
Service: 5
Always good customer service ? and yummy cake pops
Vegetarian options: They have vegetarian options
Parking: Plenty of free parking
Kid-friendliness: Who doesn't like hot chocolate and cake pops
Wheelchair accessibility: Wheel chair accessible parking and entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
slowest workers during rush
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