Dunkin'
2405 Reedie Dr, Wheaton
(301) 949-4251
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Mad respect for being open and welcome at 3 am, which is the only time I'll show my face in a Dunkin'...
Newly renovated, nice n clean.
The management is racist unless you're Latino. Poor customer service. Will never return.
Visited this location today about 15 minutes ago and asked to use the bathroom before placing my order. The extremely rude associate on his cellphone behind the counter said the bathroom was out of service. I found that very hard to believe given this is a food & coffee establishment. So I asked the associate what do the employees use then if the bathroom is in fact out of service. He laughed at me and then went back to looking at cellphone. This exchange was also after I had to wave him down to look up from his cellphone so needless to say, I did not make my purchase. I live in the area but will not visit this location ever again.
I think Dunkin Donuts should save some money getting napkins and cups with no name and give a better price because the coffee and sandwiches are too expensive
Extremely dirty, I asked if I could have something to clean the table, and a man came to "clean " with attitude. He just picked the crumbs and left all the sticky spills. The bathroom was "out of order," and the latte tasted bad. Worst Dunkin I've ever been
Parking is a little complicated and it is a busy area during busy times, but the food remains the same, but the service leaves something to be desired.
Atmosphere: 3
Food: 4
Service: 3
Literal I am an every day customer. I go to diferent locations. I was at this location today and made a purchase for 4 full meals (breakfast). I placed an online order and went I was at the front desk to pick up my food, I asked for a very small cup of water to take my meds. I was very disappointed when I was denied a small cup of water, despite the fact that, I told the girl at the front that I needed it for my meds and she saw that I was picking up a big order. Not coming back to this location anymore.
Disrespectful workers always have negative attitudes. I placed an online order, walked in, and the order was seated there on the printing machine, and they ignored the order. The cashier was busy on her phone. This location has the worst service in the area. Management needs to train its employees to have manners and pay more attention to customers.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bacon Egg and Cheese
Incident date nov 5 at 5:22 with worker Francisco. I came in to do a delivery for grubhub. Some of the items weren’t available and told me contact the customer. After no response, I asked the worker to just do the favor already in the order. Instead half 3 and 3. He insinuated that I didn’t call, and after standing there for 5 minutes, he told me itd go faster I can call. Very disrespectful. I asked him what I could do if the customer didn’t respond because he couldn’t do anything. He said he couldn’t do anything. Usually restaurants add a common or already selected favor. Sometimes they leave it out and asl the customer to do a refund. No help at all with service here.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Has sitting to dinner most of the time they said the bathroom is out of service this isn’t acceptable
The ladies there so rude and disrespectful. No hello or anything. I walked in and they were on their phones doing nothing. When she gave me my phone she didn’t acknowledge me she just threw it on the counter and started talking to the Spanish customers.. as if I wasn’t right there. Honestly every time I come here the ladies are gross and rude. Change the employees 100%
Atmosphere: 1
Service: 1
Excellent service
Atmosphere: 5
Service: 5
I ordered a large iced coffee with no ice and they only filled the cup 2/3 full. When I asked them for more coffee, I was told that was all I get to have since I asked for no ice!!! I have NEVER dealt with that before and I will NOT go back to that DD!!!
Atmosphere: 2
Food: 2
Service: 1
So, I don’t even know this employee myself but just the treatment every time I go is so negative, and today I had order while I waiting this was her the whole time on her phone. I had remind her of my food and she said to check the app maybe I placed it some other location. I literally purchased in person.
Atmosphere: 1
Food: 3
Service: 1
Loading...