Everytime I've been to this location something goes wrong. They miss an item, they make it incorrect, or the wait time is longer than average. Their parking is also horrendous and the customer service and vibe from employees could overall be better. If you want to go to a decent DD just go to the location further down the street that's also in Wheaton.
Atmosphere: 1
Food: 2
Service: 1
A C
This place just isn't like it used to be. The entire city isn't what it used to be. It's really unfortunate that things are always being built over or totally redone. Unfortunately that's the case with this location. I guess the saying is true; you can never go home. Wheaton will no longer be the gem it was in the 70s-90s. It's just a hollow shell of itself now. The customer service here is severely lacking as well.
Atmosphere: 1
Food: 3
Service: 3
Riley Rosenberg
This shop needs to fix their AC, but otherwise, FIVE STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.
Atmosphere: 5
Food: 5
Service: 5
T R
Didn’t know they charge for water too. Every where is the same? I had a small Brita on the go filter bottle just need to fill up water. I just spent $10 through the app for ice coffee and I wrap meals and an avocado but they can’t give water for free! I can understand risk of contamination but they can’t use cheap paper cups to give me water. I’m happy I don’t live in MD. Virginia is the best. Sorry but that is the fact.
Atmosphere: 1
Food: 4
Service: 1
Chris Mccay
This is the first time I've ever had a dunkin' donuts tell me they don't make coffee today
Service: 1
Abc Abc
Today the very spoiled manager the Aliens didn't give me a free croissant because I waited 10 minutes for a frozen one that I ordered and apart from that he gave me one but with a large lid that didn't fit the glass because I didn't have according to him, and besides he didn't care he had a bite in his mouth, he ate in front of me
Atmosphere: 1
Food: 1
Service: 1
Rony Cabrera
great service the girl at the register Joseling i think was her name . was really nice and make you feel welcome
Atmosphere: 5
Food: 5
Service: 5
Christine Shuster
Typical Dunkin Donuts in a really sketchy part of town. It was hot inside and hard to find a spot to park. Staff was really nice which made you forget you were in the ghetto.
Atmosphere: 1
Food: 4
Service: 5
Marcus Winters
Mad respect for being open and welcome at 3 am, which is the only time I'll show my face in a Dunkin'...
The management is racist unless you're Latino. Poor customer service. Will never return.
Xavia Edmonds
Visited this location today about 15 minutes ago and asked to use the bathroom before placing my order. The extremely rude associate on his cellphone behind the counter said the bathroom was out of service. I found that very hard to believe given this is a food & coffee establishment. So I asked the associate what do the employees use then if the bathroom is in fact out of service. He laughed at me and then went back to looking at cellphone. This exchange was also after I had to wave him down to look up from his cellphone so needless to say, I did not make my purchase. I live in the area but will not visit this location ever again.
Javier Diaz
I think Dunkin Donuts should save some money getting napkins and cups with no name and give a better price because the coffee and sandwiches are too expensive
Veronica Ochoa
Extremely dirty, I asked if I could have something to clean the table, and a man came to "clean " with attitude. He just picked the crumbs and left all the sticky spills. The bathroom was "out of order," and the latte tasted bad. Worst Dunkin I've ever been
Roberto Arana
Parking is a little complicated and it is a busy area during busy times, but the food remains the same, but the service leaves something to be desired.
Everytime I've been to this location something goes wrong. They miss an item, they make it incorrect, or the wait time is longer than average. Their parking is also horrendous and the customer service and vibe from employees could overall be better. If you want to go to a decent DD just go to the location further down the street that's also in Wheaton.
Atmosphere: 1
Food: 2
Service: 1
This place just isn't like it used to be. The entire city isn't what it used to be. It's really unfortunate that things are always being built over or totally redone. Unfortunately that's the case with this location. I guess the saying is true; you can never go home. Wheaton will no longer be the gem it was in the 70s-90s. It's just a hollow shell of itself now. The customer service here is severely lacking as well.
Atmosphere: 1
Food: 3
Service: 3
This shop needs to fix their AC, but otherwise, FIVE STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.
Atmosphere: 5
Food: 5
Service: 5
Didn’t know they charge for water too. Every where is the same? I had a small Brita on the go filter bottle just need to fill up water. I just spent $10 through the app for ice coffee and I wrap meals and an avocado but they can’t give water for free! I can understand risk of contamination but they can’t use cheap paper cups to give me water. I’m happy I don’t live in MD. Virginia is the best. Sorry but that is the fact.
Atmosphere: 1
Food: 4
Service: 1
This is the first time I've ever had a dunkin' donuts tell me they don't make coffee today
Service: 1
Today the very spoiled manager the Aliens didn't give me a free croissant because I waited 10 minutes for a frozen one that I ordered and apart from that he gave me one but with a large lid that didn't fit the glass because I didn't have according to him, and besides he didn't care he had a bite in his mouth, he ate in front of me
Atmosphere: 1
Food: 1
Service: 1
great service the girl at the register Joseling i think was her name . was really nice and make you feel welcome
Atmosphere: 5
Food: 5
Service: 5
Typical Dunkin Donuts in a really sketchy part of town. It was hot inside and hard to find a spot to park. Staff was really nice which made you forget you were in the ghetto.
Atmosphere: 1
Food: 4
Service: 5
Mad respect for being open and welcome at 3 am, which is the only time I'll show my face in a Dunkin'...
Newly renovated, nice n clean.
Restaurantji Recommends
The management is racist unless you're Latino. Poor customer service. Will never return.
Visited this location today about 15 minutes ago and asked to use the bathroom before placing my order. The extremely rude associate on his cellphone behind the counter said the bathroom was out of service. I found that very hard to believe given this is a food & coffee establishment. So I asked the associate what do the employees use then if the bathroom is in fact out of service. He laughed at me and then went back to looking at cellphone. This exchange was also after I had to wave him down to look up from his cellphone so needless to say, I did not make my purchase. I live in the area but will not visit this location ever again.
I think Dunkin Donuts should save some money getting napkins and cups with no name and give a better price because the coffee and sandwiches are too expensive
Extremely dirty, I asked if I could have something to clean the table, and a man came to "clean " with attitude. He just picked the crumbs and left all the sticky spills. The bathroom was "out of order," and the latte tasted bad. Worst Dunkin I've ever been
Parking is a little complicated and it is a busy area during busy times, but the food remains the same, but the service leaves something to be desired.
Atmosphere: 3
Food: 4
Service: 3
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