My wife and I came here. Ordered our food. Things were okay. StandardI get to ask her if I could have a refill on my soda. She denied me a refill. Apparently they closed at 8pm it was probably like 8 pást. I said ok that’s fine. Just wondering I asked them what time they closed. They sarcastically said “we close at 2am” and proceeded to laugh. And blatantly tried to laugh at my face. And then attempted to deny the whole thing. Now I am past the HS and middle school s. I am a grown man. I don’t have the time for that. So I asked her to say it louder I want to laugh also. Inmediatly the cashier “Margarita” came to “aid” her fellow co worker was attempting to harass me and my wife over a simple question. Margarita claimed she was the manager. And said they could laugh at whatever they want even at the expense of someone else. I said “we will see about that!”. I told them I would report them and needed all of their names. Of course they knew all of them were out of line. And didn’t provide their names. But I have the information I needed since I documented it. They also pointed their fingers at me several times and many of those hands were close to my face. Corporate needs to see this and fire those women. They got hostile and violent over a simple question. They even threatened me. I simply let them know they can call whoever they want. Because if things are done the way they should they would never find a job. Worst case scenario I am still right and they’re wrong. I hope management sees this and makes changes because these women were absolutely disgraceful. They do not represent the company well. If anything they make the company look like absolute trash. And I believe the company wants to stray away from that look. These women are a danger to the safety of future customers with their hostile and defamatory nature. They need to be replaced immediately. They are are constant liability and a huge potential to be sued for harassment and tyranny on behalf of the employees and the company itself.
Atmosphere: 1
Food: 3
Service: 1
William Bailey
They Miss up my food a couple times and did not get it right
Anna Nolan
lovely. Finally a Taco Bell that can follow directions!!!! Yum. Gave me PLENTY of sauces. Delish beefy five layer w no beans :) loved it. Will order from this one from now on only.
Food: 5
Recommended dishes: Taco Fries with Cheese Dip
Alex Hart-Smith
My wife ordered vegetarian and they only made one of the ordered vegetarian when we complained they refused to replace it. Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Mono Kuro
Tried calling multiple times. What's the point for the phone number? Seeing other reviews, apparently I am not the first
Sabrina Rosaé
Came before they closed. My cheesy potatoes tasted old and my friend ordered a black bean Crunchwrap, they put meat on it and when she brought it back they couldn’t remake it cause they
Atmosphere: 4
Food: 1
Service: 3
Kelsey Hancock
Delivery order was missing half the items and no one would answer the phone :(
Atmosphere: 1
Food: 1
Service: 1
Kylie Martin
The food was good until later on, I got food poisoning. I’m staying away from Taco Bell for a while.
Joseferrw80
Quality is good as all Taco Bell locations however costumer service is terrible. Cashier lady was very rude. My credit card was not working and in a rude way she was giving us directions to try to make it work. Don’t understand how someone with so poor customer service skills is a cashiers. Smh!!
If you order from the app, don't bother setting a "pick up later" time, they make your order as soon as you place it. Twice now I've given food that's been sitting on a counter getting cold for an hour+.
Kay Pepper
Service was fine, am not picky when it comes to fast food, no reason to expect anything, as long as they took my order and gave me my food, am fine with it. 5-stars~All I wanted was the Nacho Fries because there great. They prepared it extremely fast, so I thought it was already fried and left out. Its usually like a 50/50 you get fresh fries when it isnt busy. I get what I get, I don't usually get picky about a fresh batch, unless its soggy.Surprisingly, the fries was burning hot and crispy, right out the oil, it even burned my mouth (Only becuase I didn't expect it to be such a fresh batch). I was absolutely satisfied and it was beyond perfect this time around. Its what all french fry lovers dream of, fresh out the oil, crispy to perfection goodness. The nacho cheese of course compliments nicely. Great job!I don't expct another perfect batch, but I love the Nacho Fries! Am a fan~
My wife and I came here. Ordered our food. Things were okay. StandardI get to ask her if I could have a refill on my soda. She denied me a refill. Apparently they closed at 8pm it was probably like 8 pást. I said ok that’s fine. Just wondering I asked them what time they closed. They sarcastically said “we close at 2am” and proceeded to laugh. And blatantly tried to laugh at my face. And then attempted to deny the whole thing. Now I am past the HS and middle school s. I am a grown man. I don’t have the time for that. So I asked her to say it louder I want to laugh also. Inmediatly the cashier “Margarita” came to “aid” her fellow co worker was attempting to harass me and my wife over a simple question. Margarita claimed she was the manager. And said they could laugh at whatever they want even at the expense of someone else. I said “we will see about that!”. I told them I would report them and needed all of their names. Of course they knew all of them were out of line. And didn’t provide their names. But I have the information I needed since I documented it. They also pointed their fingers at me several times and many of those hands were close to my face. Corporate needs to see this and fire those women. They got hostile and violent over a simple question. They even threatened me. I simply let them know they can call whoever they want. Because if things are done the way they should they would never find a job. Worst case scenario I am still right and they’re wrong. I hope management sees this and makes changes because these women were absolutely disgraceful. They do not represent the company well. If anything they make the company look like absolute trash. And I believe the company wants to stray away from that look. These women are a danger to the safety of future customers with their hostile and defamatory nature. They need to be replaced immediately. They are are constant liability and a huge potential to be sued for harassment and tyranny on behalf of the employees and the company itself.
Atmosphere: 1
Food: 3
Service: 1
They Miss up my food a couple times and did not get it right
lovely. Finally a Taco Bell that can follow directions!!!! Yum. Gave me PLENTY of sauces. Delish beefy five layer w no beans :) loved it. Will order from this one from now on only.
Food: 5
Recommended dishes: Taco Fries with Cheese Dip
My wife ordered vegetarian and they only made one of the ordered vegetarian when we complained they refused to replace it. Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Tried calling multiple times. What's the point for the phone number? Seeing other reviews, apparently I am not the first
Came before they closed. My cheesy potatoes tasted old and my friend ordered a black bean Crunchwrap, they put meat on it and when she brought it back they couldn’t remake it cause they
Atmosphere: 4
Food: 1
Service: 3
Delivery order was missing half the items and no one would answer the phone :(
Atmosphere: 1
Food: 1
Service: 1
The food was good until later on, I got food poisoning. I’m staying away from Taco Bell for a while.
Quality is good as all Taco Bell locations however costumer service is terrible. Cashier lady was very rude. My credit card was not working and in a rude way she was giving us directions to try to make it work. Don’t understand how someone with so poor customer service skills is a cashiers. Smh!!
Best customer service ?
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Silver Springs is better than Clarksburg.
If you order from the app, don't bother setting a "pick up later" time, they make your order as soon as you place it. Twice now I've given food that's been sitting on a counter getting cold for an hour+.
Service was fine, am not picky when it comes to fast food, no reason to expect anything, as long as they took my order and gave me my food, am fine with it. 5-stars~All I wanted was the Nacho Fries because there great. They prepared it extremely fast, so I thought it was already fried and left out. Its usually like a 50/50 you get fresh fries when it isnt busy. I get what I get, I don't usually get picky about a fresh batch, unless its soggy.Surprisingly, the fries was burning hot and crispy, right out the oil, it even burned my mouth (Only becuase I didn't expect it to be such a fresh batch). I was absolutely satisfied and it was beyond perfect this time around. Its what all french fry lovers dream of, fresh out the oil, crispy to perfection goodness. The nacho cheese of course compliments nicely. Great job!I don't expct another perfect batch, but I love the Nacho Fries! Am a fan~
The old cashier lady has really bad attitude