Terrible, terrible customer service from new owners...this is not original Chix Basket. Avoid at all
King Suntan
Quite simply, this place has gone to hell... the new owner is keeping the name but adding an african menu?No longer have mumbo sauce, the fries and chicken taste like they don't change the grease, the woman at the counter made me feel like I was interrupting her show as I patiently waited to place my order. Felt like I was inconveniencing her... like lady find another job if this is a problemThis is no longer chicken basket... they need to change the name cause this was a miserable experience
Alphonse Koffi
Old owner was awesome loved him. Dont know who the new guys are but they are terrible. They switched my order on doordash to a more expensive one and didn't tell me.
Sandra Molina
Keep in mind all the great reviews are for the old owner. Now that they have new management everything seems to suck. One of there popular items steak & cheese is out which I guess it's ok considering that they didn't taste that great anymore but now also the customer service is terrible. Call no answer or worse a rude lady answers the phone making you not even wave to go in. I miss the old owners for sure the shop was always too cold or too hot but the food and service was always great
William Shanklin
new owners that took over within the last year are NOT as good as the old.. food quality gone down, wait times gone up. won’t be back
Giovanni alvarez
The food is not the same no more.Chicken was salty and it looked like it was old. I learned it’s a new owner.
Darryl Dunlap
It wasn't bad but it wasn't fresh. It was store bought pre-bated frozen seafood.
Ashley D.
Ive been a Chicken Basket customer since High School in 2007, and I can say that it keeps getting better. The new owner has nailed the classics. The food is tasty, not too greasy, and never over-fried. I was pleasantly surprised to learn that this location also serves West African dishes. I have had a few of these meals which were fabulous. I also appreciate that the West African food is authentic yet made in a way that the spices are not overwhelming and anyone who is not used to the flavor profiles can easily adjust. This restaurant is truly a gem!!
The Three Pixie
Don't even try it!!! I went in there and noticed the previous owner wasn't there no more and I decided to check the new owner out. I made my order and was told it will be ready in 20 mins nope that didn't happen I waited 45 mins because deep fried take a long time to cook. I worked in the kitchen before um not really. I got my food and left I noticed they put barely any fries and the chicken you can tell was cooked in old oil. When my family tried the steak and cheese is was it's extremely salty I tasted after to confirm , so I decided to call and she told me everyone knows that the steaks for the stubs already come with salt and that they told put salt. I told her well the previous owner who I was a customer for for years since middle school never made is so salty. She continues to say well it's his meat we are using what he had gave us and I hung up because I don't want to waste my time on people who won't take accountability. Don't waste your money forgot to mentioned I understand inflation but my goodness the price smh
Tania Allen
The chicken was ok. I had better. The fried shrimp was horrible no taste an to breaded.. won't return to this place.
Don't I Repeat Don't waste your time ordering this dry chicken, I washighly disappointed with my recent experience. Not only did the owner get my order wrong, when I showed the options they had available on toastab their online ordering site. He then began to tell me they had to raise the price as if that's an excuse. I ordered a spicy chicken sub combo which is listed at 9.50 with fries and soda. He then overcharged me for 13 dollars saying the fries and soda weren't included. I asked for ketchup and hot sauce and received 2 packets each. For all them dry fries, bring out the bottle. Next time, I'll go with a better choice like Kenny's Sub shop. I hope this helps the next person from eating an overpriced dry sandwich.
Carol Hinton
The food is great, the new management has taken it back to it's original awesome flavor. I drive all the way from Baltimore to get chicken and the onion rings are always fresh!
William Ricci
First time at trying this location, chicken receipe is not the same as the original chicken basket chicken. I will not be back to this location.
Chris Chester
Really solid fried chicken and fries in a convenient carry-out location.
Kwami Fox
Awesome fried chicken I’ll be going here again soon…it didn’t even make it home…
Terrible, terrible customer service from new owners...this is not original Chix Basket. Avoid at all
Quite simply, this place has gone to hell... the new owner is keeping the name but adding an african menu?No longer have mumbo sauce, the fries and chicken taste like they don't change the grease, the woman at the counter made me feel like I was interrupting her show as I patiently waited to place my order. Felt like I was inconveniencing her... like lady find another job if this is a problemThis is no longer chicken basket... they need to change the name cause this was a miserable experience
Old owner was awesome loved him. Dont know who the new guys are but they are terrible. They switched my order on doordash to a more expensive one and didn't tell me.
Keep in mind all the great reviews are for the old owner. Now that they have new management everything seems to suck. One of there popular items steak & cheese is out which I guess it's ok considering that they didn't taste that great anymore but now also the customer service is terrible. Call no answer or worse a rude lady answers the phone making you not even wave to go in. I miss the old owners for sure the shop was always too cold or too hot but the food and service was always great
new owners that took over within the last year are NOT as good as the old.. food quality gone down, wait times gone up. won’t be back
The food is not the same no more.Chicken was salty and it looked like it was old. I learned it’s a new owner.
It wasn't bad but it wasn't fresh. It was store bought pre-bated frozen seafood.
Ive been a Chicken Basket customer since High School in 2007, and I can say that it keeps getting better. The new owner has nailed the classics. The food is tasty, not too greasy, and never over-fried. I was pleasantly surprised to learn that this location also serves West African dishes. I have had a few of these meals which were fabulous. I also appreciate that the West African food is authentic yet made in a way that the spices are not overwhelming and anyone who is not used to the flavor profiles can easily adjust. This restaurant is truly a gem!!
Don't even try it!!! I went in there and noticed the previous owner wasn't there no more and I decided to check the new owner out. I made my order and was told it will be ready in 20 mins nope that didn't happen I waited 45 mins because deep fried take a long time to cook. I worked in the kitchen before um not really. I got my food and left I noticed they put barely any fries and the chicken you can tell was cooked in old oil. When my family tried the steak and cheese is was it's extremely salty I tasted after to confirm , so I decided to call and she told me everyone knows that the steaks for the stubs already come with salt and that they told put salt. I told her well the previous owner who I was a customer for for years since middle school never made is so salty. She continues to say well it's his meat we are using what he had gave us and I hung up because I don't want to waste my time on people who won't take accountability. Don't waste your money forgot to mentioned I understand inflation but my goodness the price smh
The chicken was ok. I had better. The fried shrimp was horrible no taste an to breaded.. won't return to this place.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Don't I Repeat Don't waste your time ordering this dry chicken, I washighly disappointed with my recent experience. Not only did the owner get my order wrong, when I showed the options they had available on toastab their online ordering site. He then began to tell me they had to raise the price as if that's an excuse. I ordered a spicy chicken sub combo which is listed at 9.50 with fries and soda. He then overcharged me for 13 dollars saying the fries and soda weren't included. I asked for ketchup and hot sauce and received 2 packets each. For all them dry fries, bring out the bottle. Next time, I'll go with a better choice like Kenny's Sub shop. I hope this helps the next person from eating an overpriced dry sandwich.
The food is great, the new management has taken it back to it's original awesome flavor. I drive all the way from Baltimore to get chicken and the onion rings are always fresh!
First time at trying this location, chicken receipe is not the same as the original chicken basket chicken. I will not be back to this location.
Really solid fried chicken and fries in a convenient carry-out location.
Awesome fried chicken I’ll be going here again soon…it didn’t even make it home…
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