I asked for my drink with no ice and they said it won't be filled up all the way. I got the same drink from the location in Freeport and they filled it up all the way. I told them I didn't want my pastry warmed up and they warmed it up anyway. This made me upset because I'm not eating it until tomorrow morning. Cheap and don't listen to their customers.
Atmosphere: 1
Food: 1
Service: 1
Jc Burns
understand messing up but every time this past week?!?! My time is valuable .training is needed ,and payin attention to the orders. I ordered 2lg cups ice , 1wirh 4cream and 10 sugars , as welll =10 shots ,exspresso in 1 cup and I got maybe 4 .had to go back in and get sugar . And Lil girl was rude to me .. Ik what level in a cup, 10 shots is . Uggh when I called they said ,simply come back in n they wood redo it . I did a wk later .
Told no sorry no credit here we don't have credits.
I was laughed at n then girl said ,ru sure u didn't measured wrong .ma'am
Ahh no I saud umm are you sure u didn't spill it .
Seriously Management is never there ""
Tamara Fields
I had the pecan crunch latte is was superb!! And we skipped the line and went in got my coffee walked out the cars in the line hadn’t moved but I was on to sipping my coffee lol
Atmosphere: 5
Food: 5
Service: 5
Lynn Nile-Ridley
Drive up was pretty quick today! Must have a great crew!
Food: 5
Service: 5
Recommended dishes: Lemonade
Meej Moore
The staff are incredibly friendly, and there is rarely a line. Every once in a while, the drive thru and store will be closed at a random time on a random day. Always a bummer when I go and it's not open, but still love it/them!
Service: 5
Nancy Kleckner
I came inside to pick up a tall black coffee for a meeting. There was a line of cars outside and I was first in line inside. The person at the register used to just pour my coffee and give it to me, but now they had an electronic cue and my order had not even come up after others after me were served. I had to leave for my meeting without my coffee. I WON’T BE BACK!
Atmosphere: 1
Food: 1
Service: 1
Jeremy Gering
Inconsistent coffees and it's as simple as it gets of an order
Atmosphere: 4
Food: 4
Service: 1
Courtney Tedesco
Yes the lines are always long at this location BUT the staff works quickly and efficiently on the orders and their customer service is great! Always warm and welcoming. Evan always puts a smile on my face! Great job team!
Atmosphere: 5
Food: 5
Service: 5
Greg O'Neil
very quiet Sunday afternoon, long drive-thru, no wait at the walk-in, dopio booster and I'm on my way!
Atmosphere: 4
Food: 5
Service: 5
Lydia D
Will caf your decaf. Even if your mobile order says decaf and at the prompter you remind them decaf. Cafing a decaf can be deadly for some people. Isn’t this a barista golden rule? They won’t refund your order either for this. They will tell you to come back. Wait again and be willing to trust to them to do it right. Also if you’re a tea drinker they don’t like those orders. You’ll wait in line just to be told to get back in line. Lost my business years ago at this location because of this. No other location has given me an issue with ordering tea without an hours notice.
LOVE this location. The vibes are immaculate as well as the drinks. They are usually singing your order back to you in the drivethru & always very happy to see their customers.
I asked for my drink with no ice and they said it won't be filled up all the way. I got the same drink from the location in Freeport and they filled it up all the way. I told them I didn't want my pastry warmed up and they warmed it up anyway. This made me upset because I'm not eating it until tomorrow morning. Cheap and don't listen to their customers.
Atmosphere: 1
Food: 1
Service: 1
understand messing up but every time this past week?!?! My time is valuable .training is needed ,and payin attention to the orders. I ordered 2lg cups ice , 1wirh 4cream and 10 sugars , as welll =10 shots ,exspresso in 1 cup and I got maybe 4 .had to go back in and get sugar .
And Lil girl was rude to me ..
Ik what level in a cup, 10 shots is .
Uggh when I called they said ,simply come back in n they wood redo it .
I did a wk later .
Told no sorry no credit here we don't have credits.
I was laughed at n then girl said ,ru sure u didn't measured wrong .ma'am
Ahh no
I saud umm are you sure u didn't spill it .
Seriously
Management is never there ""
I had the pecan crunch latte is was superb!! And we skipped the line and went in got my coffee walked out the cars in the line hadn’t moved but I was on to sipping my coffee lol
Atmosphere: 5
Food: 5
Service: 5
Drive up was pretty quick today! Must have a great crew!
Food: 5
Service: 5
Recommended dishes: Lemonade
The staff are incredibly friendly, and there is rarely a line. Every once in a while, the drive thru and store will be closed at a random time on a random day. Always a bummer when I go and it's not open, but still love it/them!
Service: 5
I came inside to pick up a tall black coffee for a meeting. There was a line of cars outside and I was first in line inside. The person at the register used to just pour my coffee and give it to me, but now they had an electronic cue and my order had not even come up after others after me were served. I had to leave for my meeting without my coffee. I WON’T BE BACK!
Atmosphere: 1
Food: 1
Service: 1
Inconsistent coffees and it's as simple as it gets of an order
Atmosphere: 4
Food: 4
Service: 1
Yes the lines are always long at this location BUT the staff works quickly and efficiently on the orders and their customer service is great! Always warm and welcoming. Evan always puts a smile on my face! Great job team!
Atmosphere: 5
Food: 5
Service: 5
very quiet Sunday afternoon, long drive-thru, no wait at the walk-in, dopio booster and I'm on my way!
Atmosphere: 4
Food: 5
Service: 5
Will caf your decaf. Even if your mobile order says decaf and at the prompter you remind them decaf. Cafing a decaf can be deadly for some people. Isn’t this a barista golden rule? They won’t refund your order either for this. They will tell you to come back. Wait again and be willing to trust to them to do it right. Also if you’re a tea drinker they don’t like those orders. You’ll wait in line just to be told to get back in line. Lost my business years ago at this location because of this. No other location has given me an issue with ordering tea without an hours notice.
Restaurantji Recommends
LOVE this location. The vibes are immaculate as well as the drinks. They are usually singing your order back to you in the drivethru & always very happy to see their customers.
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks. I hope they reopen soon!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Prompt service.
Atmosphere: 5
Food: 5
Service: 5
The staff is really friendly!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon - Egg- Gouda Sandwich
My Favorite Starbucks and my Favorite employees
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon - Egg- Gouda Sandwich
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