Steakhouses in Auburn

“Our waitress was absolutely fabulous. Her name is Marin. She went out of her way to make sure everyone at my table was happy. And her service was exemplary! My only complaint is the hostess, Serenity. When I entered with my mom (82 years young), we were about 20 minutes early, and we had a party of 8. I asked if we could be seated so that we could have some drinks. She told me no and that we had wait for the other people to get there. She did not suggest sitting at the bar and having a drink or anything, and she was very rude in the way she said it not so much what she said, very off-putting. I would have left had we not been expecting the rest of our party. Thankfully, our waitress was fabulous, so she made up for all of the rudeness with the hostess. She sat us at a table and never asked us if we wanted a booth and the corner booth was available that had room for our party. The food was delicious and other than the hostess, Serenity, I have no complaints at all and would have given this experience a 5. However, when the first impression is rudeness, it was challenging to get past that. They need to be taught that as they are the first thing you see.“

“The food is always exceptional at Mac's. Steaks are cooked to perfection and the staff makes sure you are satisfied and taken care of. Caitlin provided superior service on our most recent visit and truly excelled in all aspects. She was knowledgeable, informative, helpful, gracious, prompt, and always available without hovering. We will definitely request Caitlin at our next visit. Thank you Caitlin for an amazing experience.“