We had a large party (10 people) and our server was fantastic. She stayed on top of refills, and ensuring we had everything we needed. Our food came quickly, and was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Lisa Spagnuolo
Hadn't been in a while, it was very quiet for late afternoon
Atmosphere: 5
Food: 5
Service: 4
Michael Haskell
The Bourbon Street steak is phenomenal, mouthwaters thinking about it. Way better than the ribeye.
Atmosphere: 4
Food: 5
Service: 4
Tanya Buzzard
My family of 3 went into Applebee's an hour before closing.. I understand they closed in an hour and we planed to leave before that. I'm a waitress for 28 years and I know how it is to wait for a table after closing, not our intentions. The apps were fine but we all ordered steak at different temps. My son ordered med rare and it came out not even cooked AT ALL, my husband ordered med and it came out rare, I ordered my steak med to well and it came out bleeding. It was an half hour before closing and the waitress covered in tattoos was vacuuming and I had no problem with that, I know how it is at the end of the night you want to go home.. We over heard her telling another costumer we close at 12. We heard that over and over again, We will never forget that Applebee's in Augusta closes at 12 . Well anyways it wasn't the fact that she was vacuuming but she was aggressive doing it, she kept slamming the vacuum into the booth that we were sitting in. It was very uncomfortable and annoying. The manager did take our steak off the check but we will NEVER BE back..
Atmosphere: 3
Food: 1
Service: 1
Craig D Colby Jr
The food is meh...seems like Sysco frozen specials. The staff is usually awesome and they are rarely so busy that you have to wait long.
Atmosphere: 5
Food: 3
Service: 5
Julie Clark
Food and service were bad. I always brought the kids there for a meal on different occasions. I don’t know if it was just a really bad night for the restaurant or if this is how it is now. I ended up getting a full refund the next day because it was that bad.
Atmosphere: 1
Food: 1
Service: 1
Roland M Kenna
Waited patiently for service,it never came,we left
J S
Just had the worst experience. I go to enjoy a meal with my son & he is done with his meal before they even brought my food out. I waited another 10 mins and asked to speak w/ a manager. A man with hardly any teeth and a horrible attitude clearly did not care one bit about making it right and made excuses rather than apologizing and making it right. I told them I didnt even want my meal anymore as my son was already done. They comp’d my sons $7.50 dollar dinner and I left hungry. Not impressed.
Matthew Hyson
Good enough to eat
Atmosphere: 5
Food: 5
Service: 5
Sherry OHare
On September 25, 2025 @ approximately 3:45 pm I placed an online order for 3 meals. One of the meals was the chicken parm fettuccine. I arrived at Applebee’s at approximately 3:55 to make sure I would get our meals hot Since this location can never prepare your food on time. We still waited a good 10 minutes before the associate brought the food out to our car ( 25 minutes PAST the pickup time) we arrived home and sat down to enjoy a nice hot meal to see the chicken parm had NO chicken!??
My husband called because I was a bit too upset to talk to anyone making such a big mistake on his meal, only to hear the restaurant manager give him a hard time saying it was HER that packed the meal and it clearly stated on our ticket to have NO CHICKEN! She even asked how we placed our order, knowing full well it was on the ticket ,as she so nastily stated, it was SHE who bagged the meal. She went back and forth with him and ended the conversation saying she would refund him his meal and the tip we paid. To this date, nothing had been credited. I can’t say I’m surprised, she’s not the best choice of a person to work in a customer service position, never mind being the manager! And why the heck would you give no chicken, but send Alfredo fettuccine and a side of sauce meant for the chicken parm!!?? I sincerely hope they close this location, the choice of managers has been horrible .
Nice experience in this Applebee's. It was pretty deserted. The food took quite some time, but nothing bad. Had the mozzarella sticks, fiesta lime chicken and barbecue chicken with shrimps. For the dessert lava cakes with ice creams, that were huge but weren't actually lava cake, but the hot sauce was put on top of it.
Atmosphere: 5
Food: 4
Service: 5
Linda Gagain
I didn't care for the upcharges on the two for 25. Menu. You should post the exact price you're charging g for a meal. This way people can calculate what their costs will be as they're spending.
Atmosphere: 4
Food: 4
Service: 4
Madison Lessner
ms roy was the best server i’ve ever had. food was great service was even better. she’s so beautiful and smart and funny and kind. xoxo, madison kristen emily and lizzy
Atmosphere: 5
Food: 5
Service: 5
corey roberge
Pretty good, but nothing special.
Gary B
The waiter brought the salads out late and never refilled my water although I asked for a refill
We had a large party (10 people) and our server was fantastic. She stayed on top of refills, and ensuring we had everything we needed. Our food came quickly, and was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Hadn't been in a while, it was very quiet for late afternoon
Atmosphere: 5
Food: 5
Service: 4
The Bourbon Street steak is phenomenal, mouthwaters thinking about it. Way better than the ribeye.
Atmosphere: 4
Food: 5
Service: 4
My family of 3 went into Applebee's an hour before closing.. I understand they closed in an hour and we planed to leave before that. I'm a waitress for 28 years and I know how it is to wait for a table after closing, not our intentions. The apps were fine but we all ordered steak at different temps. My son ordered med rare and it came out not even cooked AT ALL, my husband ordered med and it came out rare, I ordered my steak med to well and it came out bleeding.
It was an half hour before closing and the waitress covered in tattoos was vacuuming and I had no problem with that, I know how it is at the end of the night you want to go home.. We over heard her telling another costumer we close at 12. We heard that over and over again, We will never forget that Applebee's in Augusta closes at 12 . Well anyways it wasn't the fact that she was vacuuming but she was aggressive doing it, she kept slamming the vacuum into the booth that we were sitting in. It was very uncomfortable and annoying.
The manager did take our steak off the check but we will NEVER BE back..
Atmosphere: 3
Food: 1
Service: 1
The food is meh...seems like Sysco frozen specials. The staff is usually awesome and they are rarely so busy that you have to wait long.
Atmosphere: 5
Food: 3
Service: 5
Food and service were bad. I always brought the kids there for a meal on different occasions. I don’t know if it was just a really bad night for the restaurant or if this is how it is now. I ended up getting a full refund the next day because it was that bad.
Atmosphere: 1
Food: 1
Service: 1
Waited patiently for service,it never came,we left
Just had the worst experience. I go to enjoy a meal with my son & he is done with his meal before they even brought my food out. I waited another 10 mins and asked to speak w/ a manager. A man with hardly any teeth and a horrible attitude clearly did not care one bit about making it right and made excuses rather than apologizing and making it right. I told them I didnt even want my meal anymore as my son was already done. They comp’d my sons $7.50 dollar dinner and I left hungry. Not impressed.
Good enough to eat
Atmosphere: 5
Food: 5
Service: 5
On September 25, 2025 @ approximately 3:45 pm I placed an online order for 3 meals. One of the meals was the chicken parm fettuccine. I arrived at Applebee’s at approximately 3:55 to make sure I would get our meals hot Since this location can never prepare your food on time. We still waited a good 10 minutes before the associate brought the food out to our car ( 25 minutes PAST the pickup time) we arrived home and sat down to enjoy a nice hot meal to see the chicken parm had NO chicken!??
My husband called because I was a bit too upset to talk to anyone making such a big mistake on his meal, only to hear the restaurant manager give him a hard time saying it was HER that packed the meal and it clearly stated on our ticket to have NO CHICKEN! She even asked how we placed our order, knowing full well it was on the ticket ,as she so nastily stated, it was SHE who bagged the meal. She went back and forth with him and ended the conversation saying she would refund him his meal and the tip we paid. To this date, nothing had been credited. I can’t say I’m surprised, she’s not the best choice of a person to work in a customer service position, never mind being the manager! And why the heck would you give no chicken, but send Alfredo fettuccine and a side of sauce meant for the chicken parm!!?? I sincerely hope they close this location, the choice of managers has been horrible .
Food: 3
Service: 1
Restaurantji Recommends
Nice experience in this Applebee's. It was pretty deserted. The food took quite some time, but nothing bad. Had the mozzarella sticks, fiesta lime chicken and barbecue chicken with shrimps. For the dessert lava cakes with ice creams, that were huge but weren't actually lava cake, but the hot sauce was put on top of it.
Atmosphere: 5
Food: 4
Service: 5
I didn't care for the upcharges on the two for 25. Menu. You should post the exact price you're charging g for a meal. This way people can calculate what their costs will be as they're spending.
Atmosphere: 4
Food: 4
Service: 4
ms roy was the best server i’ve ever had. food was great service was even better. she’s so beautiful and smart and funny and kind.
xoxo,
madison kristen emily and lizzy
Atmosphere: 5
Food: 5
Service: 5
Pretty good, but nothing special.
The waiter brought the salads out late and never refilled my water although I asked for a refill
Atmosphere: 3
Food: 3
Service: 3
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