Dunkin'

56 Bangor St, Augusta
(207) 623-5038

Recent Reviews

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Sarah

They finally got my order right this time. I absolutely love their refreshers with green tea. Soo good. Their munchkins are good too.

Atmosphere: 5

Food: 5

Service: 5

Casey Martin

I ordered a cold brew coffee and it tasted like straight water had to go in and order two espresso shots. I worked at Dunkin recently so I understand when things get messed up if your cold brews that light don’t serve it to customers

Atmosphere: 3

Food: 1

Service: 1

Britney Cassandra

Every time I go there the food is always so good, and my drinks are always perfect!!! The employees are always so sweet and understanding, every time I go there’s these two sweet girls working! One has blonde and brown hair and always helps me out with my orders when I mess up and the other one has straight blonde hair, and is always doing such a great job, I believe named Hailey! I messed up my order the other day and they helped me out without question! They’re definitely some of the best workers and go beyond requirement! They definitely deserve a raise! I most definitely recommend stopping there!

Atmosphere: 5

Food: 5

Service: 5

Emma

I didn't go inside this place I went through the drive-thru, so I'm not sure what the atmosphere in the place is like. But I did go through the drive-thru and it's the best tasting coffee I've ever had from a Dunkin' Donuts also Quick Service I highly recommend

Food: 5

Service: 5

Kyle Brundige

Long wait time for service either in drive through or counter. I’ve had to leave twice without putting an order in due to this issue. Understaffed.

Atmosphere: 3

Food: 3

Service: 1

Dale Lapierre

I ordered a 6 pack of donuts and you gave me 4 plain out 6 when I did surprise me. How are you so ignorant

Cassandra Lapointe

They made our drinks terrible. I've never had a coffee taste the way these both did. 2 totally different coffees tasted terrible :/ not sure if there's training going on or what.. but a regular team member who isn't training should be supervising these ones who can't make a basic coffee

Atmosphere: 3

Food: 1

Service: 4

Victoria Williams (VicTORious)

If I could give negative stars I would. This Dunkin Donuts is the worst one I have EVER been too. Every SINGLE time I have tried to give them another chance I am disappointed (this particular location is .5 miles from my house so convenience was a factor). Today was the last time myself, or my husband will ever go there. The food is awful and hard as a rock. They have never made my drink right, all I asked for today was 2 liquid sugar in my latte and they couldn't even do that! Shut this location down or hire a whole new crew.

Atmosphere: 1

Food: 1

Service: 1

Matthew Pershing

45 min in drive thru

Atmosphere: 1

Food: 1

Service: 1

Milly Ciano

Waited 20 minutes from 1:51-2:12 today for an mobil order. 10 minutes is reasonable but 20 is kind of ridiculous.

Service: 1

Dale Taylor

I used to work here during 2023 and into the start of 2024 the management is the worst when it comes to scheduling a responsible crew, on top of that they would leave the best employees to do all of the work while they sit in the back area with the managers office, they do not care for their employees and will even lie to you about tips as well as accuse you of tip theft even when the cameras show who really did it, that's just management don't even get me started on the crew nobody know what they are doing when I was hired there was 3 people who actually knew what to do but they all quit due to pay and management issues

Atmosphere: 1

Food: 1

Service: 1

Dan Suske

Love the iced coffee and hot chocolate
I get my hot cocoa with a shot of raspberry and mocha and it's perfect

Wheelchair accessibility: It is accessible to people in wheelchairs

Food: 5

Service: 5

Jennifer Libby

Nothing stood out here. But it did

Atmosphere: 4

Food: 4

Service: 4

M Gl

Most of the time they are on the money. Every once in a while it's 30 minutes in the drive thru with three cars

Atmosphere: 4

Food: 4

Service: 4

Dylan Batchelder

This place has good days and bad days. I have stood at the counter by my self for 10+ minutes without anyone saying a word to me which is kinda crazy.

Atmosphere: 3

Food: 3

Service: 1

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