Claimed to be short staffed, however there were 3 people working, and one person who needed to be served (me). I ordered 2 items and waited 25 minutes to receive them. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Joshua Peaslee
Walked in and waiting in line for 20-30 minutes. Made it to the front of the line by people walking out due to the wait time. Only two employees are on the clock, no manager to be found. I got one of my drinks and have been waiting almost half an hour for the other one. Also seen cars in the drive thru backing up and leaving due to the wait. A lot needs to change about this location
Atmosphere: 1
Food: 1
Service: 1
Stefani Esposito
The employees working there are always very sweet don’t get me wrong but I was very disappointed when I saw my cocamocha late was legit half empty when I went to take a sip. She put half late & the rest whipped cream…. Not what I ordered but ok. They mess up my orders all the time, moral of the story is go somewhere else, don’t waste your time. Last time I’ll be coming to get a watered down half full late, no thank you🤓
Atmosphere: 1
Food: 1
Service: 3
Carol M James
Long wait, wrong order
Stephanie Kahle
Staff ignores customers inside while loudly bad mouthing every customer in the drive through. Waited from 1115-1130 before walking out.
Service: 1
Blake Cloutier
Slow and bad food
Atmosphere: 1
Food: 3
Service: 1
Milly Ciano
Multiple times 90 munites before closing the lady working doesn't want to clean the expresso machine so they come up with an excuse so now your $12 order is no where near the value nor the expected quality it should have. This is 3 times in a row. Over an hour before closing, this shouldn't be accepted.
Atmosphere: 1
Food: 1
Service: 1
Shane Sours
I got there at 8:45 pm one night last week and tried to order a refresher for my wife, and they told me they were only serving hot coffee, nothing else!
Service: 1
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Honestly deserves 0 stars. My children and I faithfully go to Dunkin’ Donuts multiple times a day and find it absolutely absurd the condition of this Dunkin’ Donuts parking lot. The pot holes, condition of the drive thru road way and maintenance is AWFUL!!! It’s went way down hill & only seeming to get worse. To add the entire parking lot looks like trash. Lately the service has been awfully slow. Customer service here has deteriorated. Please re-do the entire parking lot so us customers aren’t catching flat tires & ruining our vehicles. (Even if you can’t afford to maintain the whole parking lot, atleast patch all the pot holes and clean it up. Sad to see.
Dale Lorgeree Jr
Food is mid as usual. They were out of lots of bread for sandwiches, so i only had 3 choices. The service was good and the staff was friendly. They always seem to be training new people.
I waited in the drive through for 20 minutes before getting to the order kiosk. Then they made me wait at the kiosk in the drive through for another 10 minutes. Then I went to the window. No on greated me I waited another 10 minutes then drove off. 40 minutes I will never get back dont go here they are awful!!!
Atmosphere: 1
Food: 1
Service: 1
Anne
this place sucks! i moved here here about 3 years ago & at first this was my favorite dunkin around, always made my order perfect & fast. now this last year & half almost 2 years they can’t even make cold brew… like EVER? i’ve gone multiple times different days different times & they have not once had cold brew which is crazy bc i worked for dunkin it’s not hard to make at all. they are just lazy. on top of literally never having cold brew they’re too lazy to even make frozen drinks half the time as well always claiming it’s broken or they’re “cleaning it” & take a ridiculous amount of time to take an order when you’re the only car in the lot/drive thru. i’m genuinely surprised this dunkin is even open still.
Scot St Hilaire
Donuts abd begals have been shrunk
Atmosphere: 1
Food: 1
Service: 5
Chet McNamara
I was the only person in line at the register. I waited a full 10 minutes to be served. I got the meal deal. My bagel was cold. My cheese was cold. My egg was cold. The bacon had a touch of wharf to it. My hashbrowns were barely warm. When I told the young lady behind the register that my food was called, and I asked her if she wanted to feel that the food was cold. She said no I asked if she’d like me to just throw it away and she snapped at me and said well I can’t take it back. Just put it in the trash very harshly. This is by far the worst Dunkin’ Donuts I have ever walked into in my entire life. There was also food all over the outside of the bag that I didn’t see or expect and it ended up smearing all over my nice shirt.
Claimed to be short staffed, however there were 3 people working, and one person who needed to be served (me). I ordered 2 items and waited 25 minutes to receive them. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Walked in and waiting in line for 20-30 minutes. Made it to the front of the line by people walking out due to the wait time. Only two employees are on the clock, no manager to be found. I got one of my drinks and have been waiting almost half an hour for the other one. Also seen cars in the drive thru backing up and leaving due to the wait. A lot needs to change about this location
Atmosphere: 1
Food: 1
Service: 1
The employees working there are always very sweet don’t get me wrong but I was very disappointed when I saw my cocamocha late was legit half empty when I went to take a sip. She put half late & the rest whipped cream…. Not what I ordered but ok. They mess up my orders all the time, moral of the story is go somewhere else, don’t waste your time. Last time I’ll be coming to get a watered down half full late, no thank you🤓
Atmosphere: 1
Food: 1
Service: 3
Long wait, wrong order
Staff ignores customers inside while loudly bad mouthing every customer in the drive through. Waited from 1115-1130 before walking out.
Service: 1
Slow and bad food
Atmosphere: 1
Food: 3
Service: 1
Multiple times 90 munites before closing the lady working doesn't want to clean the expresso machine so they come up with an excuse so now your $12 order is no where near the value nor the expected quality it should have. This is 3 times in a row. Over an hour before closing, this shouldn't be accepted.
Atmosphere: 1
Food: 1
Service: 1
I got there at 8:45 pm one night last week and tried to order a refresher for my wife, and they told me they were only serving hot coffee, nothing else!
Service: 1
Honestly deserves 0 stars. My children and I faithfully go to Dunkin’ Donuts multiple times a day and find it absolutely absurd the condition of this Dunkin’ Donuts parking lot. The pot holes, condition of the drive thru road way and maintenance is AWFUL!!! It’s went way down hill & only seeming to get worse. To add the entire parking lot looks like trash. Lately the service has been awfully slow. Customer service here has deteriorated. Please re-do the entire parking lot so us customers aren’t catching flat tires & ruining our vehicles. (Even if you can’t afford to maintain the whole parking lot, atleast patch all the pot holes and clean it up. Sad to see.
Food is mid as usual. They were out of lots of bread for sandwiches, so i only had 3 choices. The service was good and the staff was friendly. They always seem to be training new people.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
I waited in the drive through for 20 minutes before getting to the order kiosk. Then they made me wait at the kiosk in the drive through for another 10 minutes. Then I went to the window. No on greated me I waited another 10 minutes then drove off. 40 minutes I will never get back dont go here they are awful!!!
Atmosphere: 1
Food: 1
Service: 1
this place sucks! i moved here here about 3 years ago & at first this was my favorite dunkin around, always made my order perfect & fast. now this last year & half almost 2 years they can’t even make cold brew… like EVER? i’ve gone multiple times different days different times & they have not once had cold brew which is crazy bc i worked for dunkin it’s not hard to make at all. they are just lazy. on top of literally never having cold brew they’re too lazy to even make frozen drinks half the time as well always claiming it’s broken or they’re “cleaning it” & take a ridiculous amount of time to take an order when you’re the only car in the lot/drive thru. i’m genuinely surprised this dunkin is even open still.
Donuts abd begals have been shrunk
Atmosphere: 1
Food: 1
Service: 5
I was the only person in line at the register. I waited a full 10 minutes to be served. I got the meal deal. My bagel was cold. My cheese was cold. My egg was cold. The bacon had a touch of wharf to it. My hashbrowns were barely warm. When I told the young lady behind the register that my food was called, and I asked her if she wanted to feel that the food was cold. She said no I asked if she’d like me to just throw it away and she snapped at me and said well I can’t take it back. Just put it in the trash very harshly. This is by far the worst Dunkin’ Donuts I have ever walked into in my entire life. There was also food all over the outside of the bag that I didn’t see or expect and it ended up smearing all over my nice shirt.
Atmosphere: 4
Food: 1
Service: 1
slowest location in America. fire everyone
Service: 1
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