Dunkin'
5 Gaywalk St, Augusta
(207) 621-1325
Recent Reviews
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Avoid this place the food is disgusting and the staff is very badly trained
Atmosphere: 1
Food: 1
Service: 1
If you pay $5 for a coffee it should taste like coffee, this stuff taste like water. Terrible value.
Refused to serve us because it was 10 minutes before close
Atmosphere: 1
Food: 1
Service: 1
They just be short staffed or something because every drive through stop takes 30 minutes before your order is taken, awful attitudes
Service: 1
If there was a competition for worst Dunkin in Maine this one would place 1st, 2nd, and 3rd.
Atmosphere: 1
Food: 1
Service: 1
Waited 25 min in drive through. The young lady didn't know what the special was . After we got our food I had to go inside and wait another 20 to get what I had ordered. When I said what the mess up was I was told oh I didn't know. Plus if your gonna run a special have the product on hand
Food: 1
Service: 1
This is the slowest Dunkin I’ve ever been to. Staff more concern with personal stories to each other than customers. Very long wait for order.
Atmosphere: 1
Food: 1
Service: 1
Watched a employee pet a customers dog in the drivethru and when asked that they wash there hands before touching my food they proceeded to accuse us of lying saying no one touched the dog and that person is allergic to dogs and would never do that. Absolutely rude behavior and disgusting food safety standards.
Atmosphere: 1
Food: 1
Service: 1
Claimed to be short staffed, however there were 3 people working, and one person who needed to be served (me). I ordered 2 items and waited 25 minutes to receive them. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Walked in and waiting in line for 20-30 minutes. Made it to the front of the line by people walking out due to the wait time. Only two employees are on the clock, no manager to be found. I got one of my drinks and have been waiting almost half an hour for the other one. Also seen cars in the drive thru backing up and leaving due to the wait. A lot needs to change about this location
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The employees working there are always very sweet don’t get me wrong but I was very disappointed when I saw my cocamocha late was legit half empty when I went to take a sip. She put half late & the rest whipped cream…. Not what I ordered but ok. They mess up my orders all the time, moral of the story is go somewhere else, don’t waste your time. Last time I’ll be coming to get a watered down half full late, no thank you🤓
Atmosphere: 1
Food: 1
Service: 3
Long wait, wrong order
Staff ignores customers inside while loudly bad mouthing every customer in the drive through. Waited from 1115-1130 before walking out.
Service: 1
Slow and bad food
Atmosphere: 1
Food: 3
Service: 1
Multiple times 90 munites before closing the lady working doesn't want to clean the expresso machine so they come up with an excuse so now your $12 order is no where near the value nor the expected quality it should have. This is 3 times in a row. Over an hour before closing, this shouldn't be accepted.
Atmosphere: 1
Food: 1
Service: 1
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