Jersey Mike's Subs

Delicious

Good food

Madison and crew are awesome!!

They took 45 mins to get my sandwich i finally got it and i found a pinch of pubes in my foot long

This was the first time I have ever been here. Their bread is so soft! And its the first time I have ever been to a place that actually freshly sliced their meat and cheese! Loved everything about here!

I got a masterpiece of a sandwich this afternoon! Perfectly made, friendly and polite conversation and customer service, always a good experience at this location

Service was ridiculously slow. 4 people working, and it took close to 45 minutes to get 3 cold cuts and a hot sandwich. Lady at the counter was just standing there very confused on what to do the entire time. She argued with a gentleman about how he ordered 2 drinks instead of one, and didn’t know what to do to help him. Another woman had to simply say “why don’t you just refund him” and the lady at the counter just rolled her eyes.
Will not be back. Visited on 10/26/2024 at the Augusta location.

A few weeks back, I placed an order for me to pick up before work. I even placed it early, as the last time I ordered from this location I remember the order being ready noticeably late.

This time, my single sandwich order was ready *45 minutes* after the quoted time— making me almost late for work. During the half-hour I waited inside the restaurant, at no point did any employee acknowledge my or any other customer’s existence. I don’t believe I even got the subtlest of apologies for the wait.

I don’t like writing reviews like this, but this borders on unacceptable. The young staff was enduring some cranky comments from other customers waiting, which I felt bad about, but I really couldn’t blame them too much. Amazingly bad experience.

Service: 1

Waiting over 45 minutes for my online order that I placed 30 minutes before walking into the store. However I was refunded for the wait.

Atmosphere: 1

Food: 1

Service: 3

Been waiting half an hour and they haven't even started my DoorDash pickup

Not impressed tonight. The guy asked several times for help in the front while I was standing there for 25 min. He was very nice. I had ordered online 30 min previous for 2 sandwiches, before coming to the store. And they were not busy when I arrived. The order wasn't ready at all. The lettuce was brown, food all over the counter all mixed together. sandwiches were just thrown together so they fall apart while eating them. Management wasn't there tonight or wasn't with it at all. Not sure I'll order again from this location, not impressed. (I did get a couple coupons for next time ordering but I'm not sure I'll be back) Do better!

Atmosphere: 1

Food: 1

Service: 2

We were so impressed by the staff tonight. They definitely take pride in a job well done. The food came out amazing. Both the hot and cold sandwich stations did a fantastic job.
We are both former restaurant workers and appreciate great restaurant service. THANK YOU SO MUCH!

Atmosphere: 5

Food: 5

Service: 5

Very good sub! You get a lot for your money! The service was very good too

Atmosphere: 5

Food: 5

Service: 5

Nice store, chill employees, fantastic sandwiches!

Atmosphere: 5

Food: 5

Service: 5

This place sends me into such a rage watching employees work. Zero urgency or order. 3 people doing random things. The urge to walk back and make my own sandwitch sometimes is too much to handle. One time I waited 2 HOURS for a sandwitch. I thought the online order time was wrong. NOPE. I'll go early now when there no lines or other customers I guess.

Atmosphere: 1

Food: 4

Service: 1