McDonald's
209 Western Ave, Augusta
(207) 622-2121
Recent Reviews
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Love the app that gives me a 99 cent ice coffee
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
$19.00 small fry two fish sandwiches tiny milk
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Fries
This is exactly why fast food workers don't deserve 16 dollars an hour can't even make a simple breakfast sandwich right tag says sausage egg and cheese and apparently the worker don't know the difference between sausage and bacon second time in 2 weeks they have screwed up the order.
Atmosphere: 1
Food: 1
Service: 1
Ordered two mcmuffins at 930 Monday morning 1/27/25. Specified no egg due to allergies. Ended up in the ER at Pittsfield because instead of making a new sandwich they apparently just took the egg off one that was already made.
Food: 1
Cute little cost saving trick of not completely filling drink cups. Adds up after a while but seen it before. Not pleased! Next you'll be withholding napkins again.
The cashier was the most helpful and kindest cashier I have ever experienced
Atmosphere: 5
Food: 4
Service: 5
Weirdes mcchicken ive ever had given if was wrapped in the paper and reciept tagged to it even tho its a burger 😅
Atmosphere: 2
Food: 1
Service: 2
The food came out ,hot an on tine
Atmosphere: 5
Food: 5
Service: 5
Literally ordered a mocha frappe so I could enjoy lunch with my girlfriend. This was by far the WORST frappe I’ve ever had. Isn’t McDonald’s supposed to be about consistency? Not this one.
The ice was barely blended, no flavor and it was like drinking chunks of ice instead of a smooth frappe. You can see the air pockets from all the chunks of ice that aren’t blended together.
I waited 15 minutes as the cashiers took orders from other people and ignored me (as did the managers after looking me directly in the eyes multiple times). I felt like being serviced was a chore for these people. I’ve been a manager in retail for over 10 years and I have never treated my customers like this.
They eventually offered to remake the frappe in a larger size and it was just as awful as the first time. I’ve never had such a disappointing experience. NONE of the McDonald’s in the greater Portland area operate like this. STOP focusing on your drive thru KPI and pay attention to your customers at the counter and inside the restaurant.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Will not allow you to buy extra toy for child who is to big for a happy meal
Atmosphere: 3
Food: 3
Service: 3
There fries the past few time however fresh ans nice and hot have had no salt on them.. we did not request this
Parking: Parking is tight but most places off this busy street are
Kid-friendliness: Not as kid friendly as they used to be
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: French Fries
It's McDonald's u like it or u don't
Wheelchair accessibility: They have wheelchair accessible entrance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Happy Meal Hamburger, Apple Slices, Cheeseburger, Double Quarter Pounder with Cheese, Chicken Mcnuggets, Chocolate Chip Cookie, Big Breakfast, Hamburger, Double Cheeseburger, Mcmuffin, Mcchicken, Pancake, Quarter Pounder Hamburger, Bacon Egg & Cheese Biscuit, Hot Caramel Sundae, Mcdouble, Happy Meals, Big Mac
There is a woman who works here Erica who is so nice! All of the people I've encountered have baan awesome but especially her. I get breakfast several mornings a week, and she is just so cheerful and funny even at 5 am! Makes my morning and restores my faith in humanity to grab a quick biscuit, but have a fun conversation, too. These people are great, and the sausage biscuits are too!
Atmosphere: 5
Food: 5
Service: 5
Ice cream machine broken. Story of my life.
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