McDonald's
85 Bangor St, Augusta
(207) 623-2699
Recent Reviews
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We left before we even ordered. People were backed up outside waiting for parts of their orders....one gentleman came up to counter with his receipt looking for his food for his family. He said he had been waiting an extremely long time. No one came to the counter to help any of us and we were 3rd in line with another behind us. But we got to watch a worker come back inside from carrying an order out to a car throw her tray in the compartment, walk by us and complain she hates snow
Atmosphere: 1
Service: 1
Its christmas eve. 10am. I order drive thru breakfast. Not even a hello. Nothing. Ordered a big breakfast no syrup no salt and pepper no jelly. Do you no longer add these item in drive thru? I said happy holidays and I thought the drive thru window person was going to cry or hit me. Not a friendly environment and no condiments. For the price I paid. I live literally down the road. Not giving my business here anymore. So unprofessional
Atmosphere: 2
Food: 2
Service: 2
I wish they knew lobby orders are just as important as drive thru orders. 🙄
Atmosphere: 1
Food: 3
Service: 1
Asked at counter to substitute tiny onions to sliced onions and she did it right away. Bangor st. Augusta Maine o4330
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, World Famous Fries
Food was fast and good.
Atmosphere: 5
Food: 5
Service: 5
The female manager with green hair was awful. she snapped when I asked if they had something available, and when I ordered my sweet tea (which isn’t available at the fountain and has to be filled up behind the counter) and asked why I didn’t get it, she asked why I ordered it.
Atmosphere: 1
Food: 1
Service: 1
Don't know what going on lately but every time I order at this location over the last few months they always miss half the order. Every time I'm missing fries, apple slices, drinks, straws and today they missed the whole happy meal for my son. If it was a one time thing that would be understandable but this is every visit now. Seems like I'll have to start going back to Western Ave because Bangor Street can't get it right.
Friendly but quick staff!
Atmosphere: 5
Food: 4
Service: 5
Dirty, dumpy McDonald's, the staff is nice, but the actual food and wait times leave something to be desired.
Atmosphere: 2
Food: 2
Service: 4
DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give zero stars I would! I typically don’t write reviews although it’s become more of a promise to get a 40 minute wait than to get napkins and straws in your bag. I mean seriously do not go there if you don’t have the time to spend waiting. 4/4 times I’ve been there I’ve been parked for my order, and the last time there wasn’t even anybody in the line..
Atmosphere: 1
Food: 3
Service: 1
Took us almost 25 minutes to get our food. Noone would help at the register. Had to use kiosk. Poor service
Atmosphere: 2
Food: 3
Service: 2
Order placed at counter at 4:23pm, order received at 4:41pm, slowest ever.
Atmosphere: 3
Food: 3
Service: 2
Terrible service waited in line for 20 minutes inside the store got my order drove down the road to fine out my hamburger is a cheeseburger, my fries are cold and so are my nuggets I went to get a refund for my hamburger because they can’t hire someone to do a such a simple task as making a hamburger. It was in the hamburger wrap and all but had cheese on it, the manager then told me she didn’t have 2.15$ in her cash drawer so I had to get it put on a card absolutely ridiculous avoid at all cost go to a different one everytime I’ve came here there’s been an issue.
Atmosphere: 1
Food: 1
Service: 1
Thank you to the Bangor St McDonald's crew who gave wonderful compliments on my dog. And to the worker who came outside to see my dog and give her some attention as we we're there for an ice cream for her. It's been a rough day as we we're there because sadly, my dog isn't well. Thank you all for being kind.
Service: 5
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