fast service friendly staff pizza was iconic pizza hut
Amy Shea Trask
Great food! Never disappointed with anything I order.
Erin Pelletier
If we could give zero stars for our food and service today we would. We will not be back. The cashier didnt listen that we wanted multiple ranches for the veggie pizza and one for the boneless wings ( that now FYI doesn't come with sauce automatically according to the manager at lunch time today) they charged us for a extra pizza sauce for bread sticks that we didnt want and gave us two of those and only one ranch. It's a joke when you pay 46 dollars at a place and they treat you this way. The manager was told by us, we will not be back and he couldn't even bother to fully care, just sorry to hear that, hopefully you'll come back. After he didnt even resolve the issue. What a joke. We had multiple people in car and you think we are all going to share one sauce, to fight customers on sauce is a joke.
Atmosphere: 1
Food: 4
Service: 1
Gabrielle
Just one thing to the employees stop pulling pizza off belt early.that last little bit it needs to finish the crust and 2 tines now I watched your employees reach into oven and grab pizza off belt early.please I know this I worked at pizza hut same oven probably when it was down by vip.PLEASE LET PIZZA RUN ITS FULLTIME THE CRUSTS NOT DONE.YEAH GET THE CUSTOMER OUT DOOR FASTER WITH A CRUST UNDONE.STOP PLEASE LOVE THE HUT.NO COMPLAINTS JUST THIS.
Atmosphere: 5
Food: 5
Service: 5
Luke Niedner
Not sure what happened. App said the food was done, so showed up and it still needed another 10 minutes. Waited 10 and still missed half of my meal after leaving the tip. Feel extremely ripped off.
Atmosphere: 2
Food: 4
Service: 2
Chris Simpson
9 times outta 10 they'll mess your order up.
Ryan Morin
Over priced, generic
Atmosphere: 3
Food: 3
Service: 3
Dale Waldron
Food was good. Friendly staff, price a little bit high. Building was clean.
Regardless of what the norm is now, $30 for a large pizza is barbaric.
Atmosphere: 2
Food: 2
Service: 4
Jay Worrell
The manager Amber went WAY above and beyond. Called and order pizza at 10:30. At 1:00am still had no pizza. Delivery through DoorDash which proved to terrible. Took my pizza that I paid for and never delivered it. I Called store and she as still there cleaning. Told her what happened and she fired up the oven and personally delivered my order to around 1:45am!!!! 2 hours after close. This is UNREAL customer service. Never ever even heard of anyone doing anything like that before in my life. I live in hotels for work traveling. I’m blown away by this service and her ownership to protect the Brand as well as deliver the most unbelievable service ever. I’m 33 years in retail and this action is one of the best customer service stories ever. Speechless about the ownership and the actions. This is beyond above and beyond. This is amazing. Then she had to drive home 45mins in the middle of the morning!!! Stories. Poems. Songs should be written about her and this action. Truly blown away. As managers there are “renters and there are owners”. Renters go through the motions and owners truly embrace the entire process of experience and protecting the Brand !!!! I never ever write reviews. This is an amazing story and hope she is properly recognized for her actions. This beyond exceptional !!!!! Way beyond. Can’t say enough great things about her. In addition, it was paid for w company card. Which means I need a receipt. She told me she would text me a receipt tomorrow when she gets in. How amazing is that ?!?!?!!!! Also sent me a VM text apologizing and thanking me for my patience and understanding. This lady makes a difference at work and in the world. A blessing from above. Special special leader !!!!!!!
Stephanie LeBlanc
Buyer beware! Ordered pizza tonight on their website. Used my husband's account due to the reward points. Apparently when my order was processed it was sent to door dash and my apartment number didnt transfer. They did try to call, but since my husband was at work, he didnt answer. Yes, it was my fault to not change the phone number, but ordering there several times before with no delivery issues, I assumed tonight would be the same. After waiting over an hour, I tried to call the store. Apparently a call center answered and was not able to give me an update on my order. He had to transfer me to the store. Ok..... 15 minutes later they finally answer the phone. She informs me that they would have to remake my order and it would be another 45 minutes or so for it to be redelivered. I told her to just cancel the order and I'll take a refund. Apparently pizza hut does not give refunds. Just store credit.... ummmm...no. I didnt receive the food I should get a refund. And then either the phone disconnected or she hung up. But im guessing the latter. Tried the chat with customer service on the website. Same thing. Can't issues refunds. Apparently in 1 to 3 business days i should expect a call from someone. But then they couldn't tell me what number would be calling so I know its a legit number. Very frustrating. Especially with 2 hungry toddlers looking forward to pizza night.
Atmosphere: 1
Food: 1
Service: 1
Derek Baker
Guy on the phone read my order back to me twice and still got my order wrong. When i picked up my order and sae it was wrong i questioned it. Was told i didnt order it that way, despite what receipt says and what the man on the phone said twice. Charged for extras never recieved
Atmosphere: 3
Food: 2
Service: 1
matthew r
Pizza Hut is the best out of the chain pizza places.
Service was slow, forgot condiments, and mixed up to-go/dine in, causing us to wait 30+ minutes for no real reason.
Tables are unswept, un-even and unkempt. Food is poorly made, and their POS system is antiquated at best.
Atmosphere: 2
Food: 3
Service: 1
Dine in is nice atmosphere and very friendly take out fast and friendly delivery is fast and the driver is very nice
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Sticks, Boneless Buffalo Wings, Meat Lover's Melt
fast service friendly staff pizza was iconic pizza hut
Great food! Never disappointed with anything I order.
If we could give zero stars for our food and service today we would. We will not be back. The cashier didnt listen that we wanted multiple ranches for the veggie pizza and one for the boneless wings ( that now FYI doesn't come with sauce automatically according to the manager at lunch time today) they charged us for a extra pizza sauce for bread sticks that we didnt want and gave us two of those and only one ranch. It's a joke when you pay 46 dollars at a place and they treat you this way. The manager was told by us, we will not be back and he couldn't even bother to fully care, just sorry to hear that, hopefully you'll come back. After he didnt even resolve the issue. What a joke. We had multiple people in car and you think we are all going to share one sauce, to fight customers on sauce is a joke.
Atmosphere: 1
Food: 4
Service: 1
Just one thing to the employees stop pulling pizza off belt early.that last little bit it needs to finish the crust and 2 tines now I watched your employees reach into oven and grab pizza off belt early.please I know this I worked at pizza hut same oven probably when it was down by vip.PLEASE LET PIZZA RUN ITS FULLTIME THE CRUSTS NOT DONE.YEAH GET THE CUSTOMER OUT DOOR FASTER WITH A CRUST UNDONE.STOP PLEASE LOVE THE HUT.NO COMPLAINTS JUST THIS.
Atmosphere: 5
Food: 5
Service: 5
Not sure what happened. App said the food was done, so showed up and it still needed another 10 minutes. Waited 10 and still missed half of my meal after leaving the tip. Feel extremely ripped off.
Atmosphere: 2
Food: 4
Service: 2
9 times outta 10 they'll mess your order up.
Over priced, generic
Atmosphere: 3
Food: 3
Service: 3
Food was good. Friendly staff, price a little bit high. Building was clean.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Regardless of what the norm is now, $30 for a large pizza is barbaric.
Atmosphere: 2
Food: 2
Service: 4
The manager Amber went WAY above and beyond. Called and order pizza at 10:30. At 1:00am still had no pizza. Delivery through DoorDash which proved to terrible. Took my pizza that I paid for and never delivered it. I Called store and she as still there cleaning. Told her what happened and she fired up the oven and personally delivered my order to around 1:45am!!!! 2 hours after close. This is UNREAL customer service. Never ever even heard of anyone doing anything like that before in my life. I live in hotels for work traveling. I’m blown away by this service and her ownership to protect the Brand as well as deliver the most unbelievable service ever. I’m 33 years in retail and this action is one of the best customer service stories ever. Speechless about the ownership and the actions. This is beyond above and beyond. This is amazing. Then she had to drive home 45mins in the middle of the morning!!! Stories. Poems. Songs should be written about her and this action. Truly blown away. As managers there are “renters and there are owners”. Renters go through the motions and owners truly embrace the entire process of experience and protecting the Brand !!!! I never ever write reviews. This is an amazing story and hope she is properly recognized for her actions. This beyond exceptional !!!!! Way beyond. Can’t say enough great things about her. In addition, it was paid for w company card. Which means I need a receipt. She told me she would text me a receipt tomorrow when she gets in. How amazing is that ?!?!?!!!! Also sent me a VM text apologizing and thanking me for my patience and understanding. This lady makes a difference at work and in the world. A blessing from above. Special special leader !!!!!!!
Buyer beware! Ordered pizza tonight on their website. Used my husband's account due to the reward points. Apparently when my order was processed it was sent to door dash and my apartment number didnt transfer. They did try to call, but since my husband was at work, he didnt answer. Yes, it was my fault to not change the phone number, but ordering there several times before with no delivery issues, I assumed tonight would be the same. After waiting over an hour, I tried to call the store. Apparently a call center answered and was not able to give me an update on my order. He had to transfer me to the store. Ok..... 15 minutes later they finally answer the phone. She informs me that they would have to remake my order and it would be another 45 minutes or so for it to be redelivered. I told her to just cancel the order and I'll take a refund. Apparently pizza hut does not give refunds. Just store credit.... ummmm...no. I didnt receive the food I should get a refund. And then either the phone disconnected or she hung up. But im guessing the latter. Tried the chat with customer service on the website. Same thing. Can't issues refunds. Apparently in 1 to 3 business days i should expect a call from someone. But then they couldn't tell me what number would be calling so I know its a legit number. Very frustrating. Especially with 2 hungry toddlers looking forward to pizza night.
Atmosphere: 1
Food: 1
Service: 1
Guy on the phone read my order back to me twice and still got my order wrong. When i picked up my order and sae it was wrong i questioned it. Was told i didnt order it that way, despite what receipt says and what the man on the phone said twice. Charged for extras never recieved
Atmosphere: 3
Food: 2
Service: 1
Pizza Hut is the best out of the chain pizza places.
Atmosphere: 3
Food: 4
Service: 4
Loading...