Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
583 Stillwater Ave, Bangor
(207) 262-5030

About Chipotle Mexican Grill

Chipotle Mexican Grill is a popular restaurant that offers delicious Mexican-inspired food, according to the reviews. Customers generally enjoy the taste of the food, with one reviewer describing it as "great." However, the restaurant often faces staffing issues, leading to long wait times and limited menu options. Customers have reported that the restaurant is frequently understaffed, with only a few workers on hand, and that they are sometimes out of key ingredients like fajita veggies. This has resulted in "controlled/skimpy" portions and orders being "done wrong/missing something(s)." Despite these challenges, the restaurant is praised for its value, with one reviewer noting that the "chicken burrito bowl" is priced well at $10. Customers also mention that the staff, including Sara O'Connell and her coworkers, are friendly and helpful, providing good customer service especially when they assist during busy times. Some customers have experienced long waits and noticed that the tables are often not clean, requiring customers to clean them before sitting. The food quality is generally okay, with fresh rice, beans, sour cream, and lettuce, though some items like fajitas and guacamole have received mixed reviews. To enjoy the best experience, visitors are advised to go during less busy hours to avoid long lines and ensure fresh food. Overall, Chipotle Mexican Grill offers tasty and affordable Mexican cuisine, but customers may need to be patient and flexible due to staffing and inventory challenges.

Customers' Favorites

Chipotle Mexican Grill Reviews

2
393 ratings
Restaurantji Rating
5
14%
4
7%
3
7%
2
13%
1
59%
Food
2.9
Atmosphere
2.2
Service
2.4

Share your opinion about Chipotle Mexican Grill

Restaurantji Rating

Dirty restaurant (always). Can’t order in person anymore. Slow. Orders are wrong.

The customer service is as bad as I’ve experienced, nobody is friendly and all these online orders only is getting ridiculous. Ordered a salad and wanted to make sure the dressing was in the bag and the employee said something like, oh our machine is broken… like why tf are you selling salads if you can’t offer dressing.

I just went to your Bangor location, where I waited in line for 20 minutes just to get to the front and they refuse to make me a quesadilla, which I have gotten for years. When I said that I’ve gotten it many times throughout the years the man on the line told me “things change hun” in the rudest tone I’ve ever received. I asked if they would like me to go on my phone and place it online, and the chef chimed in and said “you’re more than welcome to do that if you want”...read full review

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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