What a waste of time. Drove all the way over there because I received coupons FROM SUBWAY and when I got there I was told i couldn’t use them. What a joke. Employees are super nice but the owner apparently gives two craps about customer service. Last time I go to this subway
Drew Nichols
Very rude workers
Atmosphere: 1
Food: 1
Service: 1
Nicole Gould
Ordered a Philly cheesesteak on a Sunday evening at 7:30. Lucky if it had a 1/3 cup of meat in the entire footlong. It looked compared to the other sandwiches that someone had just wrapped the roll. There was more cheese than meat. Makes me sorry we tipped because sandwich artist was too lazy to get more or call us for a substitute. I added ketchup but photo below.
Food: 1
Service: 1
Diana Decker
placed an order thru the app for this order to be picked up at 840. Moments prior they cancelled my order. No phone call nothing. When speaking with Jessica she told my husband no order had been placed. I took screenshot from my account and a screen shot of where the charge went thru my account. A few minutes later and I see somehow Jessica changed it so it claims my order was picked up. When attempting at 850 to go back inside to ask what she did or where my order was it was not possible because she had already locked the door. Upon returning home she pursued in calling and arguing with my husband that we did pick up the order which we never did and that I won't be getting a refund. Again I have screen shots showing the order was cancelled and the card was voided. She continued to argue even when it was said I would be contacting the owner.Jessica is very unprofessional and the fact she decided to call after she was initally insisting that I supposedly never placed and order to then accuse me of picking up said order and still continued to state we were lying after it was told to her I took screenshot of the app proving what happened is very disrespectful. I would recommend avoiding this location.
Service: 1
Auditing Maine
Worst place in Bangor to go to do not eat here! Even with two people they’re still very slow! If I want slow food, I would go to Governors and sit down!
Atmosphere: 1
Food: 1
Service: 1
Adam Nichols
They literally try to get a 15 dollar tip on an already highly overpriced 15 dollar sub. Please make it makes sense. Employees are meh. One was nice and i would have tipped but i assume they have to split the tips and the really rude whale made me refuse.
Atmosphere: 2
Food: 4
Service: 1
Cindy Skidgell
Was in there today and the grill working was coughing all over her are then went to make my sandwich asked her to wash her hands before she stated if I didn't have to be here trust me I wouldn't never will be back very rude and unprofessional
Absolutely adore this subway & everyone that works here. I come from orrington and drive by 4 subways but will only come to this one! Sandwiches are always neat & don’t fall apart, breads fresh, and everyone is so fabulous and easy to order with, and even easier to talk to!
also i’m now obsessed with the cheese sauce, and will be back even more now lol!
Atmosphere: 5
Food: 5
Service: 5
Marie Bessey
Stood in line waiting for them to even take our order. They were too busy filling phone orders to wait on us. It would have been one thing to wait for a couple sandwiches but to wait while they made four or five DIFFRENT orders was ridiculous! In my opinion they should have had one of them filling phone orders while the other one waited on the customers in line because we weren't the only ones waiting.
Service: 1
julia gagne
Samantha was kind and upbeat while creating my sandwich today! She told me about the new cheese sauce and I added it to my sub! She was diligent, quick, and personable. Samantha if you see this you are doing a great job! ?
Place was in complete disarray when we got there. Cross contamination is their best friend here!
R C
Consistent, just good sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Susan Lounsberry
This store has excellent customer service. I prefer this one over any others.
Atmosphere: 5
Food: 5
Service: 5
Ben W
Best subway store in the Bangor area! I ALWAYS request extra extra tomatoes, this is the only store that doesn't "push-back" with my requests to pile it on! It's obviously the people here who care about the customers, all subway stores carry similar items, great job guys, you keep me coming back!
Vegetarian options: They will make it anyway you request them to make it.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Veggie Delite
Mark N
Great breakfast foot-long sandwiches...on wraps. They were out of flatbread, but the wrap worked. Tomatoes were barely ripe, but everything else was fine.
Wheelchair accessibility: Accessible & close to front door.
What a waste of time. Drove all the way over there because I received coupons FROM SUBWAY and when I got there I was told i couldn’t use them. What a joke. Employees are super nice but the owner apparently gives two craps about customer service. Last time I go to this subway
Very rude workers
Atmosphere: 1
Food: 1
Service: 1
Ordered a Philly cheesesteak on a Sunday evening at 7:30. Lucky if it had a 1/3 cup of meat in the entire footlong. It looked compared to the other sandwiches that someone had just wrapped the roll. There was more cheese than meat. Makes me sorry we tipped because sandwich artist was too lazy to get more or call us for a substitute. I added ketchup but photo below.
Food: 1
Service: 1
placed an order thru the app for this order to be picked up at 840. Moments prior they cancelled my order. No phone call nothing. When speaking with Jessica she told my husband no order had been placed. I took screenshot from my account and a screen shot of where the charge went thru my account. A few minutes later and I see somehow Jessica changed it so it claims my order was picked up. When attempting at 850 to go back inside to ask what she did or where my order was it was not possible because she had already locked the door. Upon returning home she pursued in calling and arguing with my husband that we did pick up the order which we never did and that I won't be getting a refund. Again I have screen shots showing the order was cancelled and the card was voided. She continued to argue even when it was said I would be contacting the owner.Jessica is very unprofessional and the fact she decided to call after she was initally insisting that I supposedly never placed and order to then accuse me of picking up said order and still continued to state we were lying after it was told to her I took screenshot of the app proving what happened is very disrespectful. I would recommend avoiding this location.
Service: 1
Worst place in Bangor to go to do not eat here! Even with two people they’re still very slow! If I want slow food, I would go to Governors and sit down!
Atmosphere: 1
Food: 1
Service: 1
They literally try to get a 15 dollar tip on an already highly overpriced 15 dollar sub. Please make it makes sense. Employees are meh. One was nice and i would have tipped but i assume they have to split the tips and the really rude whale made me refuse.
Atmosphere: 2
Food: 4
Service: 1
Was in there today and the grill working was coughing all over her are then went to make my sandwich asked her to wash her hands before she stated if I didn't have to be here trust me I wouldn't never will be back very rude and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: All-Pro Sweet Onion Chicken Teriyaki, Veggie Delite, Subway Footlong Cookie, Grilled Chicken
Absolutely adore this subway & everyone that works here. I come from orrington and drive by 4 subways but will only come to this one! Sandwiches are always neat & don’t fall apart, breads fresh, and everyone is so fabulous and easy to order with, and even easier to talk to!
also i’m now obsessed with the cheese sauce, and will be back even more now lol!
Atmosphere: 5
Food: 5
Service: 5
Stood in line waiting for them to even take our order. They were too busy filling phone orders to wait on us. It would have been one thing to wait for a couple sandwiches but to wait while they made four or five DIFFRENT orders was ridiculous! In my opinion they should have had one of them filling phone orders while the other one waited on the customers in line because we weren't the only ones waiting.
Service: 1
Samantha was kind and upbeat while creating my sandwich today! She told me about the new cheese sauce and I added it to my sub! She was diligent, quick, and personable. Samantha if you see this you are doing a great job! ?
Service: 5
Restaurantji Recommends
Place was in complete disarray when we got there. Cross contamination is their best friend here!
Consistent, just good sandwiches.
Atmosphere: 5
Food: 5
Service: 5
This store has excellent customer service. I prefer this one over any others.
Atmosphere: 5
Food: 5
Service: 5
Best subway store in the Bangor area! I ALWAYS request extra extra tomatoes, this is the only store that doesn't "push-back" with my requests to pile it on! It's obviously the people here who care about the customers, all subway stores carry similar items, great job guys, you keep me coming back!
Vegetarian options: They will make it anyway you request them to make it.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Veggie Delite
Great breakfast foot-long sandwiches...on wraps. They were out of flatbread, but the wrap worked. Tomatoes were barely ripe, but everything else was fine.
Wheelchair accessibility: Accessible & close to front door.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bacon Egg & Cheese
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