Terrible customer service!! Floors are nasty , counters are dirty , manager in store did nothing during an incident between us customers n there employees. (Red haired girl , with tattoos bad attitude . Never agian very disgusted by the whole crew. Refused our refunds even like who runs this place???
Atmosphere: 1
Food: 1
Service: 1
Caleb “Samsquanch” McGuire
The morning crew at this location needs to step up their game.They are downright rude and disrespectful and have no consideration that the fact that they work with people. Customer service is all about first impressions, and when you get coffee in the morning, the person you see behind the counter is probably the first person you see besides the immediate family.And when they have bad attitudes that sets up the day to be absolutely garbage. I am constantly driving out of my own way to go to a different dunkin' donuts, because I refuse to be treated the way I be treated here. Not sure if this will ever be seen.But if it is, and you want someone to blame, it's the girls that work in the morning with the different colored hair. I believe theyre sisters
Atmosphere: 1
Food: 4
Service: 1
Kristyn Osgood
Super slow. They never read the ticket, always getting stuff made incorrectly. Only one person looked to be dressed for work. The rest are legit in pajamas. Very unprofessional👎
Atmosphere: 2
Food: 2
Service: 2
Christopher Luna
Messes up order and very slow service wont ever come here again
Atmosphere: 1
Food: 1
Service: 1
Blake Smith
They don't actually open at 4, like they state. 4:17am, and they aren't open.
Collin Winkel
Consistently forgets to deliver food on order
Service: 1
Sophia LaMarre
This location is the worst in all of southern maine. i could put in a mobile order, wait a half hour and then go and it still wont be ready. they have made me late to work countless of times. And are extremely rude and passive aggressive when you ask for an update on your meal.
Atmosphere: 1
Food: 1
Service: 1
daze inn
Went through the drive through… then went inside to use the restroom. Door is vacant but locked so I approach the individual working and ask “does the restroom need a key” the reply was “yes” There’s 2 people in front of me. She goes back to taking the order. I’m patient but also, I’m pretty sure the key isn’t locked away in a safe out back. It’s under the front counter. She continues making the persons coffee. Ok cool, I’ll wait. That customer is sorted. Then she proceeds to help the next customer. Honestly it’s kind of wild that you wouldn’t just take 1 second to slide me the key. At the point more people walked in and I’m sure they’d be tended to before me at this rate so I just walked out. Wild way to treat customers who need to use the bathroom.
Atmosphere: 1
Food: 3
Service: 1
Amanda Parker
Very rude staff and terrible hash browns.
Atmosphere: 1
Food: 1
Service: 1
Alex Mello
I get dunks EVERYDAY!!! And really my wraps are hard a shit!!!!! Not cool! And making people wait take money 15 mins it does not take that long! And when you come in make sure the ovens are down lower bec day shift puts them on high and burns them I look forward for the weekends bec you are the only dunks that actually makes food right (night shift) so PLEASE WHEN YOU COME IN CHECK THE OVENS!!!!!!!!!
No one asked for an order at the sign. Waited in line, told that’d id have to go and wait in the line again and they couldn’t take an order at the window.
Service: 1
Kenneth Martel
Weak ass coffee. Tasted like cream and water.
David Austin
The workers are rude and nobody has respect I only go there once in a while and the service is terrible
Atmosphere: 1
Food: 2
Service: 1
Crystal Johnson
Poor service poor attitude no sign on the door thats broken that i got hurt on and refuse to put up a sign
Skip Peacock
Not sure what was going on inside, but waited over 15 minutes in line for medium hot coffee, 2 cars in front of me, girl was just slow , piercings, tattoos, only handed ice coffee to truck in front of me and the guy shaking his head summed up the experience.
Terrible customer service!! Floors are nasty , counters are dirty , manager in store did nothing during an incident between us customers n there employees. (Red haired girl , with tattoos bad attitude . Never agian very disgusted by the whole crew. Refused our refunds even like who runs this place???
Atmosphere: 1
Food: 1
Service: 1
The morning crew at this location needs to step up their game.They are downright rude and disrespectful and have no consideration that the fact that they work with people. Customer service is all about first impressions, and when you get coffee in the morning, the person you see behind the counter is probably the first person you see besides the immediate family.And when they have bad attitudes that sets up the day to be absolutely garbage. I am constantly driving out of my own way to go to a different dunkin' donuts, because I refuse to be treated the way I be treated here. Not sure if this will ever be seen.But if it is, and you want someone to blame, it's the girls that work in the morning with the different colored hair. I believe theyre sisters
Atmosphere: 1
Food: 4
Service: 1
Super slow. They never read the ticket, always getting stuff made incorrectly. Only one person looked to be dressed for work. The rest are legit in pajamas. Very unprofessional👎
Atmosphere: 2
Food: 2
Service: 2
Messes up order and very slow service wont ever come here again
Atmosphere: 1
Food: 1
Service: 1
They don't actually open at 4, like they state. 4:17am, and they aren't open.
Consistently forgets to deliver food on order
Service: 1
This location is the worst in all of southern maine. i could put in a mobile order, wait a half hour and then go and it still wont be ready. they have made me late to work countless of times. And are extremely rude and passive aggressive when you ask for an update on your meal.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through… then went inside to use the restroom. Door is vacant but locked so I approach the individual working and ask “does the restroom need a key” the reply was “yes”
There’s 2 people in front of me. She goes back to taking the order. I’m patient but also, I’m pretty sure the key isn’t locked away in a safe out back. It’s under the front counter. She continues making the persons coffee. Ok cool, I’ll wait. That customer is sorted. Then she proceeds to help the next customer. Honestly it’s kind of wild that you wouldn’t just take 1 second to slide me the key. At the point more people walked in and I’m sure they’d be tended to before me at this rate so I just walked out. Wild way to treat customers who need to use the bathroom.
Atmosphere: 1
Food: 3
Service: 1
Very rude staff and terrible hash browns.
Atmosphere: 1
Food: 1
Service: 1
I get dunks EVERYDAY!!! And really my wraps are hard a shit!!!!! Not cool! And making people wait take money 15 mins it does not take that long! And when you come in make sure the ovens are down lower bec day shift puts them on high and burns them I look forward for the weekends bec you are the only dunks that actually makes food right (night shift) so PLEASE WHEN YOU COME IN CHECK THE OVENS!!!!!!!!!
Food: 2
Service: 1
Restaurantji Recommends
No one asked for an order at the sign. Waited in line, told that’d id have to go and wait in the line again and they couldn’t take an order at the window.
Service: 1
Weak ass coffee. Tasted like cream and water.
The workers are rude and nobody has respect I only go there once in a while and the service is terrible
Atmosphere: 1
Food: 2
Service: 1
Poor service poor attitude no sign on the door thats broken that i got hurt on and refuse to put up a sign
Not sure what was going on inside, but waited over 15 minutes in line for medium hot coffee, 2 cars in front of me, girl was just slow , piercings, tattoos, only handed ice coffee to truck in front of me and the guy shaking his head summed up the experience.
Service: 2
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