Went through the drive through… then went inside to use the restroom. Door is vacant but locked so I approach the individual working and ask “does the restroom need a key” the reply was “yes” There’s 2 people in front of me. She goes back to taking the order. I’m patient but also, I’m pretty sure the key isn’t locked away in a safe out back. It’s under the front counter. She continues making the persons coffee. Ok cool, I’ll wait. That customer is sorted. Then she proceeds to help the next customer. Honestly it’s kind of wild that you wouldn’t just take 1 second to slide me the key. At the point more people walked in and I’m sure they’d be tended to before me at this rate so I just walked out. Wild way to treat customers who need to use the bathroom.
Atmosphere: 1
Food: 3
Service: 1
Amanda Parker
Very rude staff and terrible hash browns.
Atmosphere: 1
Food: 1
Service: 1
Alex Mello
I get dunks EVERYDAY!!! And really my wraps are hard a shit!!!!! Not cool! And making people wait take money 15 mins it does not take that long! And when you come in make sure the ovens are down lower bec day shift puts them on high and burns them I look forward for the weekends bec you are the only dunks that actually makes food right (night shift) so PLEASE WHEN YOU COME IN CHECK THE OVENS!!!!!!!!!
Food: 2
Service: 1
Daniel Meyer
No one asked for an order at the sign. Waited in line, told that’d id have to go and wait in the line again and they couldn’t take an order at the window.
Service: 1
Kenneth Martel
Weak ass coffee. Tasted like cream and water.
David Austin
The workers are rude and nobody has respect I only go there once in a while and the service is terrible
Atmosphere: 1
Food: 2
Service: 1
Crystal Johnson
Poor service poor attitude no sign on the door thats broken that i got hurt on and refuse to put up a sign
Skip Peacock
Not sure what was going on inside, but waited over 15 minutes in line for medium hot coffee, 2 cars in front of me, girl was just slow , piercings, tattoos, only handed ice coffee to truck in front of me and the guy shaking his head summed up the experience.
Service: 2
David Cyr
I've never had every part of an order messed up, but they managed to do it.... I won't be back, but will probly see it on a future episode of Faces of
Atmosphere: 1
Food: 1
Service: 1
Brandon Giguere
PROS! Food: I’ve never received order/coffee that wasn’t fresh and made right.
CONS! Service: I tried to make this my stop after work. I came every morning for two weeks. Most days I was the only customer. I have only received awkward passiveness. It’s very off putting and uncomfortable. It’s not even about putting on a customer service face, it’s literally human decency. I’ve never felt shunned from a drive thru before. Very bizarre
Yesterday the person at the speaker was basically scolding me, telling me they can’t hear me. But also interrupting me every other word to say “SPEAK UP” “WHAT!?”… there are polite ways to communicate that maybe have me drive to the window
This morning, the person took my card, said nothing to me, and turned 180° around until my food was ready. Then said nothing when giving me my bag. I wasn’t sure I was all set, I drove off idk…
Atmosphere: somehow better than the service. It’s very open and empty. Super liminal.
It genuinely feels like the whole store is actually a training facility for aliens ( or some kind of new life form) that need first hand experience with how to treat others AND in fact NOT A simple local donut and coffee stop and shop. Most likely funded by the deep state/ or maybe the aliens themselves. What is your plan spruce street Dunkin??? Do you plan on raising your extraterrestrial children to full understanding of human? For what? To integrated them into our society? Again I ask! For what???? This mystery may never be solved!
I’m obviously just messing around at this point but for real… stop being mean to me, I’m just a little guy who wants a coffee 🤷🏻♀️
Great service, the workers do a good job. A little tricky to get to, but good food. The line never takes too long.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Richard Fortier
The customer service was just ok. No one was rude, but it was far from friendly. We waited a long time, and our drink orders were taken incorrectly and made incorrectly. The inside was dingy, and d could use a little clean-up.
Atmosphere: 1
Food: 3
Service: 1
Kim Harris
3rd time ordering coffee and they didn't get it right. How hard is it to add the RIGHT flavors. Will NOT be going here any more.
Food: 1
Service: 2
tim macmullen
Service is slow and no one is trying from what I seeing everyone is dodling Aug 10 2024
Went through the drive through… then went inside to use the restroom. Door is vacant but locked so I approach the individual working and ask “does the restroom need a key” the reply was “yes”
There’s 2 people in front of me. She goes back to taking the order. I’m patient but also, I’m pretty sure the key isn’t locked away in a safe out back. It’s under the front counter. She continues making the persons coffee. Ok cool, I’ll wait. That customer is sorted. Then she proceeds to help the next customer. Honestly it’s kind of wild that you wouldn’t just take 1 second to slide me the key. At the point more people walked in and I’m sure they’d be tended to before me at this rate so I just walked out. Wild way to treat customers who need to use the bathroom.
Atmosphere: 1
Food: 3
Service: 1
Very rude staff and terrible hash browns.
Atmosphere: 1
Food: 1
Service: 1
I get dunks EVERYDAY!!! And really my wraps are hard a shit!!!!! Not cool! And making people wait take money 15 mins it does not take that long! And when you come in make sure the ovens are down lower bec day shift puts them on high and burns them I look forward for the weekends bec you are the only dunks that actually makes food right (night shift) so PLEASE WHEN YOU COME IN CHECK THE OVENS!!!!!!!!!
Food: 2
Service: 1
No one asked for an order at the sign. Waited in line, told that’d id have to go and wait in the line again and they couldn’t take an order at the window.
Service: 1
Weak ass coffee. Tasted like cream and water.
The workers are rude and nobody has respect I only go there once in a while and the service is terrible
Atmosphere: 1
Food: 2
Service: 1
Poor service poor attitude no sign on the door thats broken that i got hurt on and refuse to put up a sign
Not sure what was going on inside, but waited over 15 minutes in line for medium hot coffee, 2 cars in front of me, girl was just slow , piercings, tattoos, only handed ice coffee to truck in front of me and the guy shaking his head summed up the experience.
Service: 2
I've never had every part of an order messed up, but they managed to do it.... I won't be back, but will probly see it on a future episode of Faces of
Atmosphere: 1
Food: 1
Service: 1
PROS!
Food: I’ve never received order/coffee that wasn’t fresh and made right.
CONS!
Service: I tried to make this my stop after work. I came every morning for two weeks. Most days I was the only customer. I have only received awkward passiveness. It’s very off putting and uncomfortable. It’s not even about putting on a customer service face, it’s literally human decency. I’ve never felt shunned from a drive thru before. Very bizarre
Yesterday the person at the speaker was basically scolding me, telling me they can’t hear me. But also interrupting me every other word to say “SPEAK UP” “WHAT!?”… there are polite ways to communicate that maybe have me drive to the window
This morning, the person took my card, said nothing to me, and turned 180° around until my food was ready. Then said nothing when giving me my bag. I wasn’t sure I was all set, I drove off idk…
Atmosphere: somehow better than the service. It’s very open and empty. Super liminal.
It genuinely feels like the whole store is actually a training facility for aliens ( or some kind of new life form) that need first hand experience with how to treat others AND in fact NOT A simple local donut and coffee stop and shop. Most likely funded by the deep state/ or maybe the aliens themselves. What is your plan spruce street Dunkin??? Do you plan on raising your extraterrestrial children to full understanding of human? For what? To integrated them into our society? Again I ask! For what???? This mystery may never be solved!
I’m obviously just messing around at this point but for real… stop being mean to me, I’m just a little guy who wants a coffee 🤷🏻♀️
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Bagel
Restaurantji Recommends
Very judgmental
Atmosphere: 1
Food: 1
Service: 2
Great service, the workers do a good job. A little tricky to get to, but good food. The line never takes too long.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
The customer service was just ok. No one was rude, but it was far from friendly. We waited a long time, and our drink orders were taken incorrectly and made incorrectly. The inside was dingy, and d could use a little clean-up.
Atmosphere: 1
Food: 3
Service: 1
3rd time ordering coffee and they didn't get it right. How hard is it to add the RIGHT flavors. Will NOT be going here any more.
Food: 1
Service: 2
Service is slow and no one is trying from what I seeing everyone is dodling Aug 10 2024
Atmosphere: 1
Food: 3
Service: 1
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