Steakhouses near Biddeford

“Longhorn Steakhouse Biddeford Review

A couple of weeks ago, my husband and I had a meal from LongHorn Steakhouse in Biddeford that really wasn’t up to par. I normally ignore the feedback surveys, but this time I decided to fill it out. I was pleasantly surprised when James, the manager, called me almost immediately and kindly sent us a gift card to cover the full amount of our bill.

A week later, right in the middle of packing our house, we were far too exhausted to cook and decided to use the gift card. Unfortunately, that second meal fell short again. Instead of waiting for a survey this time, I called the restaurant directly and spoke with James.

He immediately took ownership of the situation and offered to have us come in so he could personally cook our meal to make things right. My husband was entirely skeptical and didn't believe a manager would actually step onto the line for us. Well, James completely blew us away. He changed out of his management clothes, put on an apron, and personally stepped into the kitchen to prepare our dinner.

I ordered the New York Strip with a loaded baked potato and asparagus, and my husband had the 9 oz Flo’s Filet with broccoli and rice pilaf. We started with a half order of the Texas Tonion, along with their iconic warm bread and butter, and my husband even grabbed the cheesecake with caramel and pecans to go. Every single item was cooked to perfection. It was, hands down, the absolute best meal and overall experience we have ever had at LongHorn.

To top it all off, our server, Sadie, was phenomenal. She worked so hard, gave us her undivided attention, and had the friendliest, most delightful personality.

In an era where food is expensive and dining choices are on every corner, we truly appreciate the hospitality, the accountability, and the entire team rolling out the red carpet for us. 10/10 we recommend LongHorn in Biddeford because they stood behind their mistakes and 100% rectified the situation.

We are so grateful for James—what an amazing manager they are so lucky to have. To James and Sadie, thank you for making our dining experience an absolute treat from beginning to end. You’ve completely changed our opinion, and we will for sure be back!“

“I've been coming here since they first opened, and I don't think they've ever replaced the seating! Every. Single. Booth cushion is deflated with wonky springs. Terribly uncomfortable and they also keep you too low in relation to the table. REPLACE THESE PLEASE, and maintain as needed!

I don't care for cowboy kitsch.

HOWEVER! While it's true that I sometimes have to send my steak back because it's not the correct temp, this place, compared to every other place I've been in greater Portland, including Texas Roadhouse and non-chain $$$$ places, has the best SIRLOIN steaks and at the most affordable prices. Their baked potatoes and sweet potatoes are always excellent. I love the crispy brussles, too.

Here's a secret for seafood lovers: They have excellent salmon, also affordably priced!

Bottom line, come for the food and down-to-earth prices and focus on your dining partner and conversation. The wagon wheels and such won't even be noticed.“

“We enjoy Texas Roadhouse very much. Have had good service and delicious food! We go about once a month.“