This has been the only time I have debated just leaving my food and taking off from a fast food place
The food came out slow it took about 15 minutes for a breakfast sandwich to come out when there was not many people through the drive through.
When they did decide to get it out it was burnt and black (They also always get my drinks wrong) The team in the back had no coordination or any sense of urgency
There were people arguing in the back that completely threw off my mood
Thanks to this dunkin it has ruined my morning
I would have much rather have went 2 minutes up the road to the other Dunkin at 17 Schilling Dr Brewer, ME 04412 United States I recommend this one as they are fast and respectful and come out great each time
I will not be going back to this dunkin and I advise you not to either
Jody W
I ordered a drink with my points, and I tried to use 700 points for a latte. The kid couldn't figure out how to do it, so he got his manager. She said the app can be finicky and order something else to go with it. I ordered some doughnut holes and waited for my latte. About 10 minutes later, the kid asked if I was picking up a door dash. I said no, I am still waiting for my latte. He said oh. You decided not to order it so you don't have one. SERIOUSLY, SMH. I just walked out and went to Aroma Joe's and got good service and a great latte.
Mandi leigh Lawless
My mother was given wrong order and then treated like she did something wrong instead of order just being fixed. Then once they gave her right order it was burnt. She was given nothing but attitude by manager on duty. They seem to pick and choose who they are nice too. Not a dunkin I would recommend to anyone. And never going back!
Calliope Flores
I love the Tornado Twist. it's such a good drink! If you love flavored sparkling water drinks, I recommend getting one of the energy drinks.
Phillip A
Love how quick and precise the staff members are. Thank yall
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut, Hash Browns
Sara Bickford
Just has the WORST customer service I’ve had in a very long time. When ordering my coffee I forgot to mention that I wanted oatmilk, and the employee did not ask me if I wanted any cream or sugar. When putting up to the window and politely asking them to add oatmilk to my coffee (before I paid… as I would’ve paid for the oatmilk), an employee named Tyler scoffed at me, rolled his eyes, and said “are you kidding me? I’ve already made the coffee. Next time you need to tell me WHILE ORDERING!” I was so taken back but how rude this employee was to me… when the next person came to the window I let them know that I was very upset with the costumer service I jus experienced… and all she says to me is “well I’m a shift leader… just give him a break, he’s having a bad day”. Not an apology or anything. Just telling me to “give him a break”. I will absolutely not be going back to this Dunkin after this, I am just so appalled by the way I was just treated.
Atmosphere: 1
Food: 1
Service: 1
Andrianna Robillard
The worst dunkin in Maine. They can't get an order correct. I've tried them many times as they are on my way to work. Wrong everytime. Order egg white bites they give you bacon. Order almond milk they give you milk. Mind you these are mobile orders so it's very clear and printed. Not like they misheard. They gave me almost frozen bacon bites. The girl at the drive thru knew it too. Went in and asked for a refund and gave them back to her. When i told her I was in for a refund she didn't even ask for what and knew exactly what it was for. I've been over a dozen times and they've never been able to complete a correct order.
Atmosphere: 1
Food: 1
Service: 1
Pauline Ireland
Just stop for coffee
Service: 5
Attean Rooke
Breakfast sandwiches are frequently burnt and they regularly forget to include parts of my order such as a muffin or the hash browns.
Atmosphere: 5
Food: 1
Service: 2
Recommended dishes: Doughnut
Z V
I rarely eat out or go through drive thru. Pretty nasty that this container was covered in HAIR 🤮🤮🤮🤮 not coming back again! I get nauseous remembering that I ate one of these 🤢🥴 not sure if you can see the larger hair in the center. The edges had a ton of tiny hairs.
The worst dunkin in Maine. They can't get an order correct. I've tried them many times as they are on my way to work. Wrong everytime. Order egg white bites they give you bacon. Order almond milk they give you milk. Mind you these are mobile orders so it's very clear and printed. Not like they misheard. They gave me almost frozen bacon bites. The girl at the drive thru knew it too. Went in and asked for a refund and gave them back to her. When i told her I was in for a refund she didn't even ask for what and knew exactly what it was for. I've been over a dozen times and they've never been able to complete a correct order.
George Hayes
Decent
Katelyn Hickmon
My wrap reeks like cigarettes And my kids donuts were melted..
Franny Broetje
I like it they have really good frozen drinks and munchies!! 🍪
This has been the only time I have debated just leaving my food and taking off from a fast food place
The food came out slow it took about 15 minutes for a breakfast sandwich to come out when there was not many people through the drive through.
When they did decide to get it out it was burnt and black (They also always get my drinks wrong)
The team in the back had no coordination or any sense of urgency
There were people arguing in the back that completely threw off my mood
Thanks to this dunkin it has ruined my morning
I would have much rather have went 2 minutes up the road to the other Dunkin at
17 Schilling Dr
Brewer, ME 04412
United States
I recommend this one as they are fast and respectful and come out great each time
I will not be going back to this dunkin and I advise you not to either
I ordered a drink with my points, and I tried to use 700 points for a latte. The kid couldn't figure out how to do it, so he got his manager. She said the app can be finicky and order something else to go with it. I ordered some doughnut holes and waited for my latte. About 10 minutes later, the kid asked if I was picking up a door dash. I said no, I am still waiting for my latte. He said oh. You decided not to order it so you don't have one. SERIOUSLY, SMH. I just walked out and went to Aroma Joe's and got good service and a great latte.
My mother was given wrong order and then treated like she did something wrong instead of order just being fixed. Then once they gave her right order it was burnt. She was given nothing but attitude by manager on duty. They seem to pick and choose who they are nice too. Not a dunkin I would recommend to anyone. And never going back!
I love the Tornado Twist. it's such a good drink! If you love flavored sparkling water drinks, I recommend getting one of the energy drinks.
Love how quick and precise the staff members are. Thank yall
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut, Hash Browns
Just has the WORST customer service I’ve had in a very long time. When ordering my coffee I forgot to mention that I wanted oatmilk, and the employee did not ask me if I wanted any cream or sugar. When putting up to the window and politely asking them to add oatmilk to my coffee (before I paid… as I would’ve paid for the oatmilk), an employee named Tyler scoffed at me, rolled his eyes, and said “are you kidding me? I’ve already made the coffee. Next time you need to tell me WHILE ORDERING!” I was so taken back but how rude this employee was to me… when the next person came to the window I let them know that I was very upset with the costumer service I jus experienced… and all she says to me is “well I’m a shift leader… just give him a break, he’s having a bad day”. Not an apology or anything. Just telling me to “give him a break”. I will absolutely not be going back to this Dunkin after this, I am just so appalled by the way I was just treated.
Atmosphere: 1
Food: 1
Service: 1
The worst dunkin in Maine. They can't get an order correct. I've tried them many times as they are on my way to work. Wrong everytime. Order egg white bites they give you bacon. Order almond milk they give you milk. Mind you these are mobile orders so it's very clear and printed. Not like they misheard. They gave me almost frozen bacon bites. The girl at the drive thru knew it too. Went in and asked for a refund and gave them back to her. When i told her I was in for a refund she didn't even ask for what and knew exactly what it was for. I've been over a dozen times and they've never been able to complete a correct order.
Atmosphere: 1
Food: 1
Service: 1
Just stop for coffee
Service: 5
Breakfast sandwiches are frequently burnt and they regularly forget to include parts of my order such as a muffin or the hash browns.
Atmosphere: 5
Food: 1
Service: 2
Recommended dishes: Doughnut
I rarely eat out or go through drive thru. Pretty nasty that this container was covered in HAIR 🤮🤮🤮🤮 not coming back again! I get nauseous remembering that I ate one of these 🤢🥴 not sure if you can see the larger hair in the center. The edges had a ton of tiny hairs.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst dunkin in Maine. They can't get an order correct. I've tried them many times as they are on my way to work. Wrong everytime. Order egg white bites they give you bacon. Order almond milk they give you milk. Mind you these are mobile orders so it's very clear and printed. Not like they misheard. They gave me almost frozen bacon bites. The girl at the drive thru knew it too. Went in and asked for a refund and gave them back to her. When i told her I was in for a refund she didn't even ask for what and knew exactly what it was for. I've been over a dozen times and they've never been able to complete a correct order.
Decent
My wrap reeks like cigarettes
And my kids donuts were melted..
I like it they have really good frozen drinks and munchies!! 🍪
Atmosphere: 5
Food: 5
Service: 5
Coffees are right sometimes but the food is ok.
Parking: It is a very small cramped location
Atmosphere: 3
Food: 3
Service: 2
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