Typically we are big fans of harvest moon, I often have my husbands lunch delivered to him at work from there. However, I was informed the Columbia St. location was closer so I ordered from them today instead of our regular location. HUGE mistake. I repeated that this was a delivery order 3 different times and the guy taking my order repeated the delivery address to me. Here it is 2 hours later and my husband is still waiting for his lunch. I call, and basically was told "it got put in as pick up, not delivery. what do you want us to do?". No customer service at all, no attempt to make it better, just 'oh, sorry he did that' No big deal to them, they aren't the ones waiting around for their lunch. definitely will not be back to this location if at all.
Lacey Amor Lopes
second review left no change... very unprofessional disrespectful staff... I have reported to doordash... what goes on at this business is not acceptable.. and I will not be delivering for them....
Marc Weymouth
We ordered multi sandwiches and a couple of cups of Broccoli Cheese soup at the Augusta store a few days ago. Soup was all water and had a few small pieces of broccoli, tasted sour and both people that had it complained of stomach issues later in the day and the next day. One of the guys who had the Rueben called out sick with stomach issues the next day. Sandwich's way overpriced and out of all the sandwich's we ordered nobody like any of them. Never again
Katie Elizabeth
I absolutely love harvest moon. Everything is always so fresh and tasty at every location I go to. Always have a great experience when I have been. Only thing I would change is add an Ellsworth location so I can go more often ☺️
Sare Greenlaw
Excellent customer service, friendliest employees, super fast service, delicious food! My only complain is the potatoes in the Waterville potato salad is softer than the Bangor area one and doesn’t hit the same. When I was in college, I got the wrong sandwich, and they immediately refired the new one, AND my bag came packed full of pickles (my favorite) because they take the time to get to know their regulars. On top of that, one of the employees walked my order down the street to me at my workplace so I didn’t have to come back out! Nothing but nice things to say about the people and this place!!
Michael Arruda
It's a fun local sandwich shop. Interesting names for their sandwiches. I like the art and music they're playing and they have a decent drink selection.
If you're looking for a sandwich shop or a local establishment that's going to give you good food for your money check them out.
Atmosphere: 5
Food: 5
Service: 5
S B
I like supporting local businesses, and would rather go here than subway or McDonald's. I would consider this really expensive. I paid $14 for a cup of soup and half a sandwich. The sandwich portion is very small. The sandwich was really good, but I wish it was more affordable and a larger portion. The staff could be more welcoming, also.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Panini, Bowl of Soup
Daniel Miler
Excellent sandwich! However, they are a bit small for the price.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Stacy Goodale
Fantastic food, fresh ingredients
Atmosphere: 5
Food: 5
Service: 5
Justin S
This place has amazing sandwiches with amazing names and good service. The most random location ever but go there, you won't be disappointed!
Typically we are big fans of harvest moon, I often have my husbands lunch delivered to him at work from there. However, I was informed the Columbia St. location was closer so I ordered from them today instead of our regular location. HUGE mistake. I repeated that this was a delivery order 3 different times and the guy taking my order repeated the delivery address to me. Here it is 2 hours later and my husband is still waiting for his lunch. I call, and basically was told "it got put in as pick up, not delivery. what do you want us to do?". No customer service at all, no attempt to make it better, just 'oh, sorry he did that' No big deal to them, they aren't the ones waiting around for their lunch. definitely will not be back to this location if at all.
second review left no change... very unprofessional disrespectful staff... I have reported to doordash... what goes on at this business is not acceptable.. and I will not be delivering for them....
We ordered multi sandwiches and a couple of cups of Broccoli Cheese soup at the Augusta store a few days ago. Soup was all water and had a few small pieces of broccoli, tasted sour and both people that had it complained of stomach issues later in the day and the next day. One of the guys who had the Rueben called out sick with stomach issues the next day. Sandwich's way overpriced and out of all the sandwich's we ordered nobody like any of them. Never again
I absolutely love harvest moon. Everything is always so fresh and tasty at every location I go to. Always have a great experience when I have been. Only thing I would change is add an Ellsworth location so I can go more often ☺️
Excellent customer service, friendliest employees, super fast service, delicious food! My only complain is the potatoes in the Waterville potato salad is softer than the Bangor area one and doesn’t hit the same. When I was in college, I got the wrong sandwich, and they immediately refired the new one, AND my bag came packed full of pickles (my favorite) because they take the time to get to know their regulars. On top of that, one of the employees walked my order down the street to me at my workplace so I didn’t have to come back out! Nothing but nice things to say about the people and this place!!
It's a fun local sandwich shop. Interesting names for their sandwiches. I like the art and music they're playing and they have a decent drink selection.
If you're looking for a sandwich shop or a local establishment that's going to give you good food for your money check them out.
Atmosphere: 5
Food: 5
Service: 5
I like supporting local businesses, and would rather go here than subway or McDonald's. I would consider this really expensive. I paid $14 for a cup of soup and half a sandwich. The sandwich portion is very small. The sandwich was really good, but I wish it was more affordable and a larger portion. The staff could be more welcoming, also.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Panini, Bowl of Soup
Excellent sandwich! However, they are a bit small for the price.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Fantastic food, fresh ingredients
Atmosphere: 5
Food: 5
Service: 5
This place has amazing sandwiches with amazing names and good service. The most random location ever but go there, you won't be disappointed!
Food: 5
Service: 5
Restaurantji Recommends
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
That sandwich was bangin my leige
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Can’t compete with harvest moon! The birthday sandwich (10$ reward) every year is awesome!
Food: 5
The paninis we had were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini
Staff is very rude and unhelpful. Service is slow. Expect to wait unreasonably long for your order.
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