Dunkin'
3 Shaker Rd, Gray
(207) 657-4804
Recent Reviews
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A good coffee can really turn the day around! I accidentally ordered my coffee like 30 mins too early and even tho they were super busy the worker took the time to remake my coffee, which she obviously didn't have to do, and it was perfect.
Atmosphere: 4
Food: 4
Service: 5
Much better crew then 5 years ago. Still get some rock hard hash browns or a sour tasting coffee but not as often as in the past.
Atmosphere: 2
Food: 2
Service: 5
Dunkin’s coffee is remarkably consistent, which makes it pretty obvious when they gave you decaf instead of regular 😪
Atmosphere: 3
Food: 1
Service: 1
Ya know... it was a strange layout, with some dirty walls and chipped laminate counters. But they didn't mess up my order, got to me quick (and my order to me quickly as well), had courteous staff who were helpful, and even went the extra mile to instruct me on how to connect to the WI-FI. They also have AC outlets with USB-A plugs in the walls every few spaces. That is super useful, as it was super useful for me to drop in just in time before I was late for a remote meeting. Life savers!
Atmosphere: 4
Food: 5
Service: 5
It's difficult to get into this Dunkin if your on the other side of the road, and the drive thru is very narrow. The guy over the drive thru speaker had no personality or even attempt of being pleasant. The girl that gave me my food and drink at the window seemed annoyed and unhappy. When she handed me my food, and I politely informed her it was missing the bacon, she snatched it back from me threw it on the counter ripped up some bacon threw it on and handed it back to me without saying anything. I thanked her for fixing it, and she just glared at me, Eventually saying, yup, and then closed the window.
Atmosphere: 2
Food: 2
Service: 1
We do not offer senior discounts, and the woman, a little girl that waited on me did not know nothing
Atmosphere: 1
Food: 1
Service: 1
Would be nice to get fresh food. The nasty stale substitute for food they gave me was horrible.
My order from this location is consistently screwed up. This instance I got 2 everything bagels with 2 different types of cream cheese. One bagel had 2 tops and the other had 2 bottoms. Accidents happen but it’s nearly every visit something like this happens.
Say no to Starbux!
Asked the gentleman behind the counter twice to toast it and the manager wouldn’t allow it, super rude, even New York City Dunkins have nicer employees.
Restaurantji Recommends
Dont know how to function a toaster, manager is incredibly rude as well.
If you want a Great Quality made coffee this is The Spot!! & They have Great Service!!
I went through the drive through the other day. I mobile ordered a coffee, I guess it didn’t go through but I saw the transaction in my bank account. I went to the drive through and said I had a mobile ordered and they told me to pull up. When I pulled up the woman at the window was literally awful extremely rude and uneducated. I know I made the mistake that my coffee didn’t go through but she kept a very snarky tone and spoke to me rudely and she was asking for the receipt online and I asked how to I get there and she couldn’t tell be. On top of that I said “is it in the transaction history” and she said no (it was there). I apologized for my mistake cause I really thought it went through and I immobile ordered from there often, I just couldn’t believe how rude and quite frankly bitchy she was. I wish I got her name but oh my god I’ve never had someone be so unpleasant to be around. Might wanna reconsider your career in customer service!
Atmosphere: 1
Food: 1
Service: 1
Hot chocolate tasted like water
Atmosphere: 3
Food: 1
Service: 3
I’ll start this off by saying I NEVER do these and this morning it’s needed. I wish I could put no stars but unfortunately that’s not an option. My friend and I ordered Honey bacon, omelet bites, a breakfast sandwich and a hot coffee. Well we got everything we didn’t ask for, and some cold food. The cheese on the sandwich was cold to the touch, the bagel wasn’t even toasted and the egg was cold in the middle. The omelet bites weren’t the ones we asked for, and neither was the bacon also cold to the touch. And ofc the coffee that was supposed to be hot, ALSO cold as if it was sitting out or something. Again I don’t do these but we’re very unsatisfied.
Food: 1
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