Dunkin'

2402 US-2 Suite V, Hermon
(207) 848-5678

Recent Reviews

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Philip Curtis

Fast and friendly.
Beautiful smiles.

Atmosphere: 5

Food: 5

Service: 5

Paul Quimby

Enjoyed my quick stop here to get my coffee. Will stop again next time im in the area.

Atmosphere: 5

Food: 5

Service: 5

Xo207

This place has gone down hill! Let’s just say the manager Nadine, and Jadzia at this Dunkin’ is absolutely mean to people with disabilities, and yells at them for doing something wrong, and tells them they should know what they are doing, when they’ve only been showed a few times. I work at Dunkin’ myself, and it’s a lot to learn, and takes way more than once or twice to be shown something. There is no need for them to be like that. She is disrespectful, and there is absolutely no need for her to be like that. People have disabilities, and they can care less whose feelings they are hurting. Yelling at them with customers in the lobby or when customers are in drive-thru.. It’s truly sad to watch, and I think something should be done about this, but I’m sure it probably won’t.

Atmosphere: 1

Food: 1

Service: 1

Kohby Doughty

Service is slow sometimes and it's more of a drink place now but it is always good

Atmosphere: 5

Food: 5

Service: 4

Ryan B

Typical dunkin

Aaron Brown

Can't get a order right to save there lives

Melissa Savage

Worst place. Slow. And apparently can’t give you a double shot of espresso in a large cup of ice even though I’ve been doing it there for weeks. I don’t understand the difference between me paying for a small cup of ice and me paying for a large cup of ice. Worst customer service ever. Highly recommend travel the extra 5 minutes to another one.
Edited that Odlin Road has amazing service and will help you 100%

Melissa Savage

Rude manager. And apparently can’t serve you a double shot of espresso in a large cup of ice even though I’ve done it many times there and every other Dunkin in the area. I don’t understand the difference between me paying for a small cup of ice and me paying for a large cup of ice with the same liquid in it. Worst customer service ever. Highly recommend travel the extra 5 minutes to another one. Odlin Road has amazing service and will help you 100%. I went there and left within 2 minutes with iced espresso in hand!!!

Javue

Customer service is lacking. Lady with glasses - a manager is rude. If you hate your job maybe you should move to a new one. 😬

Megan VonBorstel

The lady with glasses & a bad attitude needs a friendly reminder that customer service skills include not being a BTch

Justin Sawgle

Ordered using the app, employees were pleasant and efficient!!

Food: 5

Service: 5

Steven Grim

Quick trip for Munchkins.

Atmosphere: 4

Food: 5

Service: 4

AC M

Another wonderful Dunkin donuts 😄🍩

Atmosphere: 5

Food: 5

Service: 4

Krista Lake

Woman who took my order did not listen at all. I asked for a dozen assorted and then 6 Boston crème and 6 strawberry frosted, then asked for sausage and cheese no egg on an English muffin.
I got 24 assorted donut and a sausage egg and cheese on English muffin.
Got to the window and the woman looked like she was half dipped out of her mind and almost dropped my donut out the window

Atmosphere: 1

Food: 2

Service: 1

Mel Bick

Drive thru experience less than stellar. Lovely woman took the order; took several minutes to get to the window. Window attendant was not enjoying job, clearly. Said "hello" to him, no response. Said "thank you" to him, no response. Coffee and bagel were spot on.

Atmosphere: 4

Food: 4

Service: 2

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