The only reasons you should ever order here: 1) only ordering ice cream 2) sitting at the outside patio for immediate consumption of food ordered. If you’re traveling home to eat with food from here (not ice cream!) I’d say skip ordering here. I went today and got an order of mozzarella sticks and a small fresh cut fry. It was nasty and inedible due to the condensation build up from the crappy plastic take out boxes that were then double knotted into a PLASTIC BAG! I thought plastic bags were outlawed in Maine? Even if they are not they’re inferior to the eco friendly paper board take out boxes that have become the gold star industry standard for many reasons!!. Also I ordered my fries well done and either they ignored that request or the oil wasn’t hot enough cause the fries were just soaked in oil and not in the good fried food way. Like soggy oil fries. Even after trying to recook them in my convection oven(cause they were already inedible I was trying to salvage them) but they were still floppy and oil soaked. The mozzarella sticks are low quality and the audacity for the price of $7.99 for 5!!! That’s $1.60 per subpar stick. Hero’s should be ashamed of themselves for this. All of this! Just to be clear I was kind to the workers and tipped even for take out. I also don’t have a long drive home and am local so this level of condensation and degradation of the food shouldn’t happen. And living in this rural area hero’s should expect their take away orders to be taking a small car ride to their destination.
Atmosphere: 1
Food: 1
Service: 1
Lance Sanborn
Ended up canceling our order because staff had not a clue on how to do an order change. No management supervision at this location.
James Gile
The crew is always awesome.
Atmosphere: 5
Food: 5
Service: 5
Stacey Pitcher
Horrible attention to detail. I never received a correct order. I ordered the chopped Italian salad, and it was missing peperoni, ham, banana peppers. It had very little turkey. This was supposed to be my lunch at work. Not much protein. A few other times we ordered cheese bread sticks. Once we received no sauce at all and another time we received ketchup instead of dipping sauce. Always disappointed. We will find other places to spend our money.
Food: 3
Service: 1
Doug Smith
I really want to like the local ice cream shop but these guys make it hard. If you are going there definitely call first because they're probably closed.
Scott Bryson
Looked them up and had listed their closing time as 8:30 pm. Drove the kids over to get ice cream at 7:50. Got up to the window and they told us they were closed. Nice.
Ryan Wilcox
Place sucks. They also close earlier than listed. Lazy employees will be the downfall. Mangers, get your team together and GET A NEW CREW.
Atmosphere: 1
Food: 1
Service: 1
Jessica Thompson
Had the worse ice cream tonight, didn’t taste like Giffords at all! Very icy, not dense the cookie dough tasted off
Patti Guerin
Great customer service ,awsome food, little pricey, overall good ?
Will not be going back to dairy bar where they charge extra to have whipped cream, nuts and a cherry on a hot fridge sundae? What kind of a sundea doesn't have those items? Pretty ridiculous. Lost 3 customers now if they care.
Atmosphere: 2
Food: 3
Service: 3
LezlieT
Will not be going back to dairy bar where they charge extra to have whipped cream, nuts and a cherry on a hot fridge sundae? What kind of a sundea doesn't have those items? Pretty ridiculous. Lost 3 customers now if they care. What will they charge for next - taking your order in person?
Mr Han Solo
Food is akin to going to public bangor schools for
Atmosphere: 2
Food: 1
Service: 3
Mariya Doncheva - Real Estate Agent
During my recent visit, I had the pleasure of trying their Chocolate Explosion ice cream, which quickly became my favorite flavor. The rich and creamy texture combined with the indulgent chocolate flavors made it a truly delightful treat.Accompanying me was a lactose-intolerant friend who opted for the Lemon Sorbet. Despite its mashed potato-like appearance, my friend was pleasantly surprised by its deliciousness, finding it to be a refreshing and tangy delight.One of the conveniences of Hero's Take Out & Dairy Bar is their drive-through option. This allows you to enjoy their delectable ice cream without even leaving your vehicle, perfect for those on the go or looking for a quick treat.The staff at Hero's Take Out & Dairy Bar were friendly and provided excellent service, further enhancing the overall experience.
Atmosphere: 5
Food: 5
Service: 5
Peggy Gentle
Great service, terrible food, nothing was cooked!fries, raw. Onion rings, big gob of mushy grease, wings, Not cooked. Steak sandwiches not even chopped up & evened out in sandwich! Just pressed & piled into middle of it. The trash can ate well tonight but the rest of us..... Not so much! NOT IMPRESSED!! $45.00 + for food &10.00 tip.
The only reasons you should ever order here:
1) only ordering ice cream
2) sitting at the outside patio for immediate consumption of food ordered.
If you’re traveling home to eat with food from here (not ice cream!) I’d say skip ordering here. I went today and got an order of mozzarella sticks and a small fresh cut fry. It was nasty and inedible due to the condensation build up from the crappy plastic take out boxes that were then double knotted into a PLASTIC BAG! I thought plastic bags were outlawed in Maine? Even if they are not they’re inferior to the eco friendly paper board take out boxes that have become the gold star industry standard for many reasons!!. Also I ordered my fries well done and either they ignored that request or the oil wasn’t hot enough cause the fries were just soaked in oil and not in the good fried food way. Like soggy oil fries. Even after trying to recook them in my convection oven(cause they were already inedible I was trying to salvage them) but they were still floppy and oil soaked. The mozzarella sticks are low quality and the audacity for the price of $7.99 for 5!!! That’s $1.60 per subpar stick. Hero’s should be ashamed of themselves for this. All of this!
Just to be clear I was kind to the workers and tipped even for take out. I also don’t have a long drive home and am local so this level of condensation and degradation of the food shouldn’t happen. And living in this rural area hero’s should expect their take away orders to be taking a small car ride to their destination.
Atmosphere: 1
Food: 1
Service: 1
Ended up canceling our order because staff had not a clue on how to do an order change. No management supervision at this location.
The crew is always awesome.
Atmosphere: 5
Food: 5
Service: 5
Horrible attention to detail. I never received a correct order. I ordered the chopped Italian salad, and it was missing peperoni, ham, banana peppers. It had very little turkey. This was supposed to be my lunch at work. Not much protein. A few other times we ordered cheese bread sticks. Once we received no sauce at all and another time we received ketchup instead of dipping sauce. Always disappointed. We will find other places to spend our money.
Food: 3
Service: 1
I really want to like the local ice cream shop but these guys make it hard. If you are going there definitely call first because they're probably closed.
Looked them up and had listed their closing time as 8:30 pm. Drove the kids over to get ice cream at 7:50. Got up to the window and they told us they were closed. Nice.
Place sucks. They also close earlier than listed. Lazy employees will be the downfall. Mangers, get your team together and GET A NEW CREW.
Atmosphere: 1
Food: 1
Service: 1
Had the worse ice cream tonight, didn’t taste like Giffords at all! Very icy, not dense the cookie dough tasted off
Great customer service ,awsome food, little pricey, overall good ?
Bad food worse drinks atmosphere was
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Will not be going back to dairy bar where they charge extra to have whipped cream, nuts and a cherry on a hot fridge sundae? What kind of a sundea doesn't have those items? Pretty ridiculous. Lost 3 customers now if they care.
Atmosphere: 2
Food: 3
Service: 3
Will not be going back to dairy bar where they charge extra to have whipped cream, nuts and a cherry on a hot fridge sundae? What kind of a sundea doesn't have those items? Pretty ridiculous. Lost 3 customers now if they care. What will they charge for next - taking your order in person?
Food is akin to going to public bangor schools for
Atmosphere: 2
Food: 1
Service: 3
During my recent visit, I had the pleasure of trying their Chocolate Explosion ice cream, which quickly became my favorite flavor. The rich and creamy texture combined with the indulgent chocolate flavors made it a truly delightful treat.Accompanying me was a lactose-intolerant friend who opted for the Lemon Sorbet. Despite its mashed potato-like appearance, my friend was pleasantly surprised by its deliciousness, finding it to be a refreshing and tangy delight.One of the conveniences of Hero's Take Out & Dairy Bar is their drive-through option. This allows you to enjoy their delectable ice cream without even leaving your vehicle, perfect for those on the go or looking for a quick treat.The staff at Hero's Take Out & Dairy Bar were friendly and provided excellent service, further enhancing the overall experience.
Atmosphere: 5
Food: 5
Service: 5
Great service, terrible food, nothing was cooked!fries, raw. Onion rings, big gob of mushy grease, wings, Not cooked. Steak sandwiches not even chopped up & evened out in sandwich! Just pressed & piled into middle of it. The trash can ate well tonight but the rest of us..... Not so much! NOT IMPRESSED!! $45.00 + for food &10.00 tip.
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