Skimpiest cheese steak I’ve ever seen. Maybe 2 ounces of meat. Not worth $9.00. Last time I visit Subway. Jersey Mike’s is much better.
Food: 1
J T Mackin
Extremely tidy and nice inside, although the food was really strange. It seems like either the franchise owner has told the employees to give less ingredients than a normal subway, or the woman working there just doesn’t want to give them for some reason. There was only one layer each of pepperoni and salami on my spicy Italian, and it was just obviously super thin and the meat curled up from the heat and tasted bizarre. On top of barely having any meat, the vegetables were also extremely lacking, and I only asked for three different types it’s not like I loaded it up with a million veggies. The whole sandwich was empty feeling and hard to eat as it was mostly bread. Keep in mind I get the exact same order from every subway since 2009, and this was the only time I’ve ever felt the need to right a review or even mention it to my friends I was with. Everyone agrees that girl didn’t want to or wasn’t able to make us normal sandwiches… she was also on the phone the entire time and really rude on top of all of this.
Atmosphere: 5
Food: 2
Service: 2
Agon Hoxha
I ordered online and didn't get the order, that sucks!! Terrible service, they let me wait two hours and nothing! They just don't care, please avoid this place!
Service: 1
kristin kuhn
Horrible customer service! Placed an online order for pickup, showed up and they said it didn't go thru, so I ordered what I wanted there. Noticed in my bank acct that the $ got taken out from the online order , called on 5/15 and they told me numerous times it's not their problem and then hung up on me.
Atmosphere: 2
Food: 2
Service: 1
thomas truman
Bread not cooked correctly Ingredients are light Meatball sub with no sauce They are trying but coming up short, had stale rolls last time and gave them another chance but these were barely cooked
Atmosphere: 3
Food: 2
Service: 2
JAYESHLC CHAUDHARI
almost all good 👍👍👍👍 New Management is very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Veggie Delite
Ohara Dunlea
Says Open but isn’t at night just an
Atmosphere: 1
Food: 1
Service: 1
Paul Auger
They overbook with No Refund!
Steff Danforth
I feel so bad for the workers here.. I come to this location quite often and it's literally the same 2 people every time. Always bombarded with customers and Togo orders. They appear to be very overwhelmed ( that's if there's 2, most of the time it's just 1 person) and rightfully so! I hope this establishment is able to hire more people to lighten the load from their dedicated employees. 5 stars for on all fronts. God speed ✌️
Atmosphere: 5
Food: 5
Service: 5
Wesley Horton
First impressions are my final impressions.
An online order that was place an HOUR AND A HALF before hand was not ready for pickup, with no excuse, and no line of walk-ins. Also, for those wondering, there was no computer error, just an empty bag with my slip taped to it. It’s a blessing to society that these folks are only managing sandwiches and not things of greater importance.
What truly baffles me about companies like this, is the fact that they get away with these kind of actions. If you offer a service to your dwindling customer base, then why do you completely drop the ball when those services are called upon, continuously? Take a look at other comments, they are mostly, if not all, related to ordering online, and they are all just as scathing and diminishing as this one!! Out of touch corporate money grabbing companies, swooning John Q. Public with a few convenient clicks on their app into a what used to be tasty sub, has now left a disturbing tang in my mouth.
I truly feel completely taken advantage of, with no remorse or right-doing from any other parties. Unfortunately for subway, I get the final word, and I can seek sanctity in this review. I wish you poorly subway. You will not cross me again.
Got food poisoning from this subway. The only thing I had eaten in 24 hours before the attack was one of their turkey subs, so it was 100 percent this location.
Atmosphere: 1
Food: 1
Service: 1
Leslie Pierce
Kennebunk Subway is the worst! Maybe they should train their staff better or replace them, I don't know. Ordered a BLT Salad and got bacon, lettuce and tomato in a bowl! No cukes, no spinach, no green peppers, no onions and no black olives, ad advertised. Tried calling repeatedly and of course nobody would pick up the damn phone. Like I expected some sort in of customer service! Closer to Sanford. They will get my business from now on!
Paul Westerberg
Google maps says it's in the same building as the Domino's, but it's actually in the Dunkin building. Difficult to find because of this but otherwise a good experience, the churro was cold though.
Atmosphere: 4
Food: 3
Service: 4
Amy Goodwin
Giving 1 star for the owner of this franchise. You should be ashamed of yourself, I order from this location almost once a week for lunch. Today this poor girl was working BY HERSELF customers were being patient, but the poor girl was beyond stressed rightfully so. She was trying to call people while she was making lunch for customers. Get out from behind your desk or put down the golf clubs and help the people that help you make thousands of dollars!!! With out her you will have no one.
Atmosphere: 1
Food: 1
Service: 1
Elinor Toth
Only one employee doing a fantastic jobWe ordered 5 sandwiches on line. Ready at 1 40. Arrived at 1 45. We left at 2 20. Where was the owner, manager? You are lucky to have an employee like her. Sorry, I did not get her name. The sandwiches were not made to order, running out of everything. When we left she only had 5 loaves of bread left. No bacon, no roast beef. Reference # MN22DFNX9C6TD272
Skimpiest cheese steak I’ve ever seen. Maybe 2 ounces of meat. Not worth $9.00. Last time I visit Subway. Jersey Mike’s is much better.
Food: 1
Extremely tidy and nice inside, although the food was really strange. It seems like either the franchise owner has told the employees to give less ingredients than a normal subway, or the woman working there just doesn’t want to give them for some reason. There was only one layer each of pepperoni and salami on my spicy Italian, and it was just obviously super thin and the meat curled up from the heat and tasted bizarre. On top of barely having any meat, the vegetables were also extremely lacking, and I only asked for three different types it’s not like I loaded it up with a million veggies. The whole sandwich was empty feeling and hard to eat as it was mostly bread. Keep in mind I get the exact same order from every subway since 2009, and this was the only time I’ve ever felt the need to right a review or even mention it to my friends I was with. Everyone agrees that girl didn’t want to or wasn’t able to make us normal sandwiches… she was also on the phone the entire time and really rude on top of all of this.
Atmosphere: 5
Food: 2
Service: 2
I ordered online and didn't get the order, that sucks!! Terrible service, they let me wait two hours and nothing! They just don't care, please avoid this place!
Service: 1
Horrible customer service! Placed an online order for pickup, showed up and they said it didn't go thru, so I ordered what I wanted there. Noticed in my bank acct that the $ got taken out from the online order , called on 5/15 and they told me numerous times it's not their problem and then hung up on me.
Atmosphere: 2
Food: 2
Service: 1
Bread not cooked correctly
Ingredients are light
Meatball sub with no sauce
They are trying but coming up short, had stale rolls last time and gave them another chance but these were barely cooked
Atmosphere: 3
Food: 2
Service: 2
almost all good 👍👍👍👍
New Management is very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Veggie Delite
Says Open but isn’t at night just an
Atmosphere: 1
Food: 1
Service: 1
They overbook with No Refund!
I feel so bad for the workers here.. I come to this location quite often and it's literally the same 2 people every time. Always bombarded with customers and Togo orders. They appear to be very overwhelmed ( that's if there's 2, most of the time it's just 1 person) and rightfully so! I hope this establishment is able to hire more people to lighten the load from their dedicated employees. 5 stars for on all fronts. God speed ✌️
Atmosphere: 5
Food: 5
Service: 5
First impressions are my final impressions.
An online order that was place an HOUR AND A HALF before hand was not ready for pickup, with no excuse, and no line of walk-ins. Also, for those wondering, there was no computer error, just an empty bag with my slip taped to it. It’s a blessing to society that these folks are only managing sandwiches and not things of greater importance.
What truly baffles me about companies like this, is the fact that they get away with these kind of actions. If you offer a service to your dwindling customer base, then why do you completely drop the ball when those services are called upon, continuously? Take a look at other comments, they are mostly, if not all, related to ordering online, and they are all just as scathing and diminishing as this one!! Out of touch corporate money grabbing companies, swooning John Q. Public with a few convenient clicks on their app into a what used to be tasty sub, has now left a disturbing tang in my mouth.
I truly feel completely taken advantage of, with no remorse or right-doing from any other parties. Unfortunately for subway, I get the final word, and I can seek sanctity in this review. I wish you poorly subway. You will not cross me again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got food poisoning from this subway. The only thing I had eaten in 24 hours before the attack was one of their turkey subs, so it was 100 percent this location.
Atmosphere: 1
Food: 1
Service: 1
Kennebunk Subway is the worst! Maybe they should train their staff better or replace them, I don't know. Ordered a BLT Salad and got bacon, lettuce and tomato in a bowl! No cukes, no spinach, no green peppers, no onions and no black olives, ad advertised. Tried calling repeatedly and of course nobody would pick up the damn phone. Like I expected some sort in of customer service! Closer to Sanford. They will get my business from now on!
Google maps says it's in the same building as the Domino's, but it's actually in the Dunkin building. Difficult to find because of this but otherwise a good experience, the churro was cold though.
Atmosphere: 4
Food: 3
Service: 4
Giving 1 star for the owner of this franchise. You should be ashamed of yourself, I order from this location almost once a week for lunch. Today this poor girl was working BY HERSELF customers were being patient, but the poor girl was beyond stressed rightfully so. She was trying to call people while she was making lunch for customers. Get out from behind your desk or put down the golf clubs and help the people that help you make thousands of dollars!!! With out her you will have no one.
Atmosphere: 1
Food: 1
Service: 1
Only one employee doing a fantastic jobWe ordered 5 sandwiches on line. Ready at 1 40. Arrived at 1 45. We left at 2 20. Where was the owner, manager? You are lucky to have an employee like her. Sorry, I did not get her name. The sandwiches were not made to order, running out of everything. When we left she only had 5 loaves of bread left. No bacon, no roast beef. Reference # MN22DFNX9C6TD272
Atmosphere: 2
Food: 2
Service: 5
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