Can’t get an iced coffee without ice here. What kind of BS is that? I get an iced coffee with no ice at every other Dunkin’ Donuts in the state and there holligans tell me I can’t get one.
Atmosphere: 1
Food: 1
Service: 1
Sherri Barham
Great little place to meet for coffee. Clean and easily accessible with plenty of parking. Great coffee & donuts 🍩
Atmosphere: 5
Ashley Harris
Food was fine, employees not so much.
Atmosphere: 1
Food: 3
Service: 1
Sarah Coppola
I wouldn’t go to this location again. I did a drive-thru order that was the incorrect milk. Asked to have it fixed. After a few minutes, handed me the exact same latte back. Went inside and was like, this isn’t correct. They said they would make it again and after a few minutes, handed me the exact same one again. There was more, but honestly, the audacity of handing me the same wrong drink three times is wild to me, especially because the wrong milk could kill someone.
Atmosphere: 3
Food: 1
Service: 2
Raquel Samuel
I am a person who loves Dunkin Donuts coffees very much and I am mostly treated very well by the employees, and I rarely leave a review. But today I had a bad experience with one of the employees and I believe he is a supervisor or team leader, the way he treated me without respect and without manners. I was with my client, we went to get coffee, arriving at the window I noticed that he was impatient and with the day not going well!! We both received our coffee! And the amount I ordered my caramel already makes my coffee sweet but this time I noticed that the coffee was not sweet as usual, and I only noticed this after getting home, because it was a little bitter I couldn't drink the coffee so I went back there to ask for a little more caramel but the way that gentleman spoke to me was very rude and disrespectful. But I thank the girl who was next to him who soon understood and answered my request.
Atmosphere: 3
Food: 4
Service: 2
Jared Williamson
Why are your employees always the laziest around? They never cook the food fully. I'm sitting here right now with bacon that's not cooked fully. Last week my whole sandwich was barely cooked. I called and they said they would fix it, well clearly not. Please teach your workers how to cook the food properly. I even try to ask for well done and they still give it to me undercooked. It's probably a lazy manager problem.
Atmosphere: 1
Food: 1
Service: 1
Rachel Ouellette
I’ve had mixed experiences at this Dunkin. Many messed up orders. Thankfully today I was served by Eddie who was extremely kind. Thank you Eddie!
Service: 5
Evon Bowley (EVON)
I wouldn't know because every time I go there from leaving the Y about 435 o'clock. Your guys's doors are closed and you got your workers. Sitting out in a car one car smoking. So yeah, no I would say you're probably losing business. Having that girl out there, I'll laugh. I bet you don't even make money enough money. There.
Atmosphere: 1
Food: 1
Service: 1
Matt
Slowest service I’ve ever had at a Dunkin
Jasmine Marshall
Dunkin at 1896 lisbon rd in lewiston does not open til 5
We stopped by the drive through… ordered a lg. hot with 7&7 … no sugar… ordered a caramel ICED latte… 5 caramel… got my hot coffee went to give it back and she said she couldn’t do it at the window… then handed me a hot latte and I said it was supposed to be iced.. to keep the window open I said we would come in… my wife went in and they wouldn’t even look at her.. put 6 dollars on the counter and walked away… never tried to make it right!!! She put sugar in my coffee herself… it was 3 o’clock Saturday the 30th… again never tried to make it right!!! Not what you would expect from Dunkin’!!!
Service: 1
Rebecca Wheeler
Kinda disappointed, ordered through the app and they didn’t get my full order. I spent almost $20. For me to not get my full order.
Erik Aasen
Went there this morning and ordered a sandwich, coffees and empeñada. My wife's sandwich was fine but I didn't get to eat because the empeñada was still Frozen!!! Not the end of the world but I couldn't go back because I have places to be other wise why go to a drivethru! Tried to call because I would be back there on Friday and hoped they could resolve this but no one answers the phone and it asks for a access code? I called throughout the day and will continue to do so. So I can't even tell them they messed up. I am not embellishing when I say frozen seriously poor quality service. I would fire someone that cared so little about the food that they wouldn't cook it!!
Bridgette Sinclair
Perfect service and great
Atmosphere: 5
Food: 5
Service: 5
Bailey Wheelden
Definitely my favorite Dunkin. I live near this one. Every staff member I've ever had an encounter with inside. Has been great and has gone out of their way to be kind. I always leave with a smile on my face. They must have good management ??
Wheelchair accessibility: There is definitely wheelchair parking and entrance.
Can’t get an iced coffee without ice here. What kind of BS is that? I get an iced coffee with no ice at every other Dunkin’ Donuts in the state and there holligans tell me I can’t get one.
Atmosphere: 1
Food: 1
Service: 1
Great little place to meet for coffee. Clean and easily accessible with plenty of parking. Great coffee & donuts 🍩
Atmosphere: 5
Food was fine, employees not so much.
Atmosphere: 1
Food: 3
Service: 1
I wouldn’t go to this location again. I did a drive-thru order that was the incorrect milk. Asked to have it fixed. After a few minutes, handed me the exact same latte back. Went inside and was like, this isn’t correct. They said they would make it again and after a few minutes, handed me the exact same one again. There was more, but honestly, the audacity of handing me the same wrong drink three times is wild to me, especially because the wrong milk could kill someone.
Atmosphere: 3
Food: 1
Service: 2
I am a person who loves Dunkin Donuts coffees very much and I am mostly treated very well by the employees, and I rarely leave a review. But today I had a bad experience with one of the employees and I believe he is a supervisor or team leader, the way he treated me without respect and without manners. I was with my client, we went to get coffee, arriving at the window I noticed that he was impatient and with the day not going well!! We both received our coffee! And the amount I ordered my caramel already makes my coffee sweet but this time I noticed that the coffee was not sweet as usual, and I only noticed this after getting home, because it was a little bitter I couldn't drink the coffee so I went back there to ask for a little more caramel but the way that gentleman spoke to me was very rude and disrespectful. But I thank the girl who was next to him who soon understood and answered my request.
Atmosphere: 3
Food: 4
Service: 2
Why are your employees always the laziest around? They never cook the food fully. I'm sitting here right now with bacon that's not cooked fully. Last week my whole sandwich was barely cooked. I called and they said they would fix it, well clearly not. Please teach your workers how to cook the food properly. I even try to ask for well done and they still give it to me undercooked. It's probably a lazy manager problem.
Atmosphere: 1
Food: 1
Service: 1
I’ve had mixed experiences at this Dunkin. Many messed up orders. Thankfully today I was served by Eddie who was extremely kind. Thank you Eddie!
Service: 5
I wouldn't know because every time I go there from leaving the Y about 435 o'clock. Your guys's doors are closed and you got your workers. Sitting out in a car one car smoking. So yeah, no I would say you're probably losing business. Having that girl out there, I'll laugh. I bet you don't even make money enough money. There.
Atmosphere: 1
Food: 1
Service: 1
Slowest service I’ve ever had at a Dunkin
Dunkin at 1896 lisbon rd in lewiston does not open til 5
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We stopped by the drive through… ordered a lg. hot with 7&7 … no sugar… ordered a caramel ICED latte… 5 caramel… got my hot coffee went to give it back and she said she couldn’t do it at the window… then handed me a hot latte and I said it was supposed to be iced.. to keep the window open I said we would come in… my wife went in and they wouldn’t even look at her.. put 6 dollars on the counter and walked away… never tried to make it right!!! She put sugar in my coffee herself… it was 3 o’clock Saturday the 30th… again never tried to make it right!!! Not what you would expect from Dunkin’!!!
Service: 1
Kinda disappointed, ordered through the app and they didn’t get my full order. I spent almost $20. For me to not get my full order.
Went there this morning and ordered a sandwich, coffees and empeñada. My wife's sandwich was fine but I didn't get to eat because the empeñada was still Frozen!!! Not the end of the world but I couldn't go back because I have places to be other wise why go to a drivethru! Tried to call because I would be back there on Friday and hoped they could resolve this but no one answers the phone and it asks for a access code? I called throughout the day and will continue to do so. So I can't even tell them they messed up. I am not embellishing when I say frozen seriously poor quality service. I would fire someone that cared so little about the food that they wouldn't cook it!!
Perfect service and great
Atmosphere: 5
Food: 5
Service: 5
Definitely my favorite Dunkin. I live near this one. Every staff member I've ever had an encounter with inside. Has been great and has gone out of their way to be kind. I always leave with a smile on my face. They must have good management ??
Wheelchair accessibility: There is definitely wheelchair parking and entrance.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Coolatta, Wake-Up Wrap - Sausage Egg and Cheese, Muffins, Donuts, Hash Browns, Dunkin' Refreshers, Dunkin' Coconut Refreshers, Munchkins Donut Hole Treats, Bagels
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