I ordered to our Brunswick location tonight at 5:30, had some errands to do, got there 20 minutes after they said it would be ready, it wasn’t, the poor young men making sandwiches and doing oven work never came to the counter, the older gentleman finally came over and said he was waiting on our one hot sandwich, which they never started until I said I was there, 20 minutes later they realized the hot sandwich was done, wrapped it and put it next to our cold sandwich order, 10 minutes later I mentioned I thought my order may be complete, they handed it to me and walked away, no sorry, no have a good night. Got home and both dagwoods, they were half wrapped with barely any thing in them. One boy had very long hair dangling in his eyes, (really hope there’s no hair in our food, ) not a good experience, and I’ve lived here my entire life and have used them a lot, not again for a very long time 😡
Aimee Maheux
My expensive "chef salad" didn't even have half a piece of cheese nor half a slice of ham and turkey. An absolute ripoff!
William Mcintosh
Pizza was soggy like it wasn't cooked enough and over cheesed for a small Pizza I had hamburger on it and it was like the crumbled stuff that get left behind in the pan
Danielle Kaufman
don't get me wrong they have amazing food at the augusta location but the woman who was managing the place (melissa) is absolutely absurd. the amount of attitude not only I received but also an employee working was absolutely ridiculous. She berated this poor girl in front of customers and I'm honestly surprised you're able to keep any employees at that location just based on the 10 minute interaction I saw today. and this wasn't the first time. I'd say a new manager needs to happen.
Gen BigMac
Big turn around at this location...completely new atmosphere
Chris Murray
Love the food. But geesh the prices have gone up a bit.
Jazy Dumas
Great staple of Lewiston - had a delicious italian - thank you!
Amy
Tried to call to make an order and there open but nobody can pick up the phone
Sam Pike
Great Italian sandwich!
Linda Garza Parsons
My husband and I just had lunch at the Sam’s Italian Restaurant in Augusta, Maine. The cranberry almond chicken salad sandwich was excellent, and I had to save half of it for later because it was so huge. My husband had the chicken parmigiana sandwich and he said it was the best he ever had.
Kind, friendly employees. The place was nice and clean. Glad we found this restaurant.
We will definitely be back soon.
My family and I frequent Sam's quite often and each time the specials change. Of course each member of the family has their go-to favorites, my oldest is obsessed with the quality and deliciousness of the Chicken Parm, and my middle child loves his Parmesan cheese with a side of cheese pizza. ? As for my self, the classic Sam's Italian is a must! Love it so much that when I was away for college years ago, the staff separated all the ingredients for 6 Italians and was sent directly to my college in New York for me to enjoy! Thanks always for the delicious memories and great service!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Bedard
The ham Italians are always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
L. DuBois
We would love to have these whoopie pies to order and be shipped to Mesa AZ where we now live because there aren't any our way. Contact Box of Maine cause they ship everywhere.
Atmosphere: 5
Food: 5
Service: 5
Richard Lewis
The chicken salad Italian is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
Amb D
I will not ever eat here again.
It’s a very dirty place in general. We stopped randomly after being in the area. I took my kids to wash hands in the bathroom after we ordered and was really grossed out by how dirty and dingy it was. Very out dated, broken services, visible dirt build up, smelly.
The Person who took our order looked like they had some kind of rash and their skin was peeling off, flakes everywhere. I understand everyone has issues, I tried not to let that bother me, but then I found a nasty wire-like gray hair in my sandwich, mixed right into the chicken salad and after seeing the people who served it to me I wanted to be sick. Stopped eating immediately, won’t ever go back. Absolutely disgusting.
I ordered to our Brunswick location tonight at 5:30, had some errands to do, got there 20 minutes after they said it would be ready, it wasn’t, the poor young men making sandwiches and doing oven work never came to the counter, the older gentleman finally came over and said he was waiting on our one hot sandwich, which they never started until I said I was there, 20 minutes later they realized the hot sandwich was done, wrapped it and put it next to our cold sandwich order, 10 minutes later I mentioned I thought my order may be complete, they handed it to me and walked away, no sorry, no have a good night. Got home and both dagwoods, they were half wrapped with barely any thing in them. One boy had very long hair dangling in his eyes, (really hope there’s no hair in our food, ) not a good experience, and I’ve lived here my entire life and have used them a lot, not again for a very long time 😡
My expensive "chef salad" didn't even have half a piece of cheese nor half a slice of ham and turkey. An absolute ripoff!
Pizza was soggy like it wasn't cooked enough and over cheesed for a small Pizza I had hamburger on it and it was like the crumbled stuff that get left behind in the pan
don't get me wrong they have amazing food at the augusta location but the woman who was managing the place (melissa) is absolutely absurd. the amount of attitude not only I received but also an employee working was absolutely ridiculous. She berated this poor girl in front of customers and I'm honestly surprised you're able to keep any employees at that location just based on the 10 minute interaction I saw today. and this wasn't the first time. I'd say a new manager needs to happen.
Big turn around at this location...completely new atmosphere
Love the food. But geesh the prices have gone up a bit.
Great staple of Lewiston - had a delicious italian - thank you!
Tried to call to make an order and there open but nobody can pick up the phone
Great Italian sandwich!
My husband and I just had lunch at the Sam’s Italian Restaurant in Augusta, Maine. The cranberry almond chicken salad sandwich was excellent, and I had to save half of it for later because it was so huge. My husband had the chicken parmigiana sandwich and he said it was the best he ever had. Kind, friendly employees. The place was nice and clean. Glad we found this restaurant. We will definitely be back soon.
Restaurantji Recommends
My family and I frequent Sam's quite often and each time the specials change. Of course each member of the family has their go-to favorites, my oldest is obsessed with the quality and deliciousness of the Chicken Parm, and my middle child loves his Parmesan cheese with a side of cheese pizza. ? As for my self, the classic Sam's Italian is a must! Love it so much that when I was away for college years ago, the staff separated all the ingredients for 6 Italians and was sent directly to my college in New York for me to enjoy! Thanks always for the delicious memories and great service!
Atmosphere: 5
Food: 5
Service: 5
The ham Italians are always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
We would love to have these whoopie pies to order and be shipped to Mesa AZ where we now live because there aren't any our way.
Contact Box of Maine cause they ship everywhere.
Atmosphere: 5
Food: 5
Service: 5
The chicken salad Italian is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
I will not ever eat here again.
It’s a very dirty place in general. We stopped randomly after being in the area. I took my kids to wash hands in the bathroom after we ordered and was really grossed out by how dirty and dingy it was. Very out dated, broken services, visible dirt build up, smelly.
The Person who took our order looked like they had some kind of rash and their skin was peeling off, flakes everywhere. I understand everyone has issues, I tried not to let that bother me, but then I found a nasty wire-like gray hair in my sandwich, mixed right into the chicken salad and after seeing the people who served it to me I wanted to be sick. Stopped eating immediately, won’t ever go back. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 3
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