Terrible. 3 times we ordered chicken enchilada burritos and every single time it was the wrong thing. The first time it happened the manager was very rude and argued about how it was correct, but when they finally checked it lo and behold it wasn’t a chicken enchilada burrito. Judging by the others reviews this happens a LOT.
Lynne Schmidt
Had THE WORST experience of my life yesterday. Ordered a chicken quesadilla with less cheese, and instead got an only cheese quesadilla. Discovered this when I got home, came back (with the uneaten quesadilla) and had a guy named Devon demand a receipt (while simultaneously saying he remembered the order), yelling at me in front of other customers. He also accused me of having picked off the chicken? Like who would do that? When I asked for a refund due to his harassment, he refused and walked away. When I asked for his name the black haired girl at the drive through claimed she didn’t know it. He came back and gave me his name finally. I tried to call to speak with a manager today, and Devon claimed he was the manager. Disgusting service all around.
Atmosphere: 1
Food: 1
Service: 1
Shea-lee Marie
Workers were extremely rude to every customer, our order was half wrong, and the place was gross. Both workers we dealt with (one older lady named Sally, didn’t get the others name but she was much younger and had split dyed hair) were rude to every single customer. Watched the younger girl slam down a DoorDash ordered, then refused to give her name to the door dash driver, and but had no problem stating “that’s Sally’s job and she’s not paying attention”, throwing Sally right under the bus. We were charged for a famous bowl we did not order. The younger girl did sort it out, whilst yelling at Sally the whole time.
Atmosphere: 1
Food: 3
Service: 1
David Posadas
Incredibly slow service no matter the time or day
Atmosphere: 2
Food: 2
Service: 1
Keegan Mennealy
Always dirty, 70% of the time your order from here they do not give you everything you ordered, and half the time everything you get is just wrong. Easily the worst fast food within a 30 mile radius
Atmosphere: 1
Food: 3
Service: 1
wielki arts
They forgot to make our food or something we waited for like 25 mins
Paige Burgess
The overall experience was great. The cashier was patient with me and they were great about answering my questions. The face lift in store was a nice touch!
Crunch wrap was burnt while nacho fries were cold. Thanks for ruining my entire meal on my birthday. Money well spent.
Atmosphere: 1
Food: 1
Service: 2
Dirk Croix
waited at the counter for at least 10 minutes as people walked by, clocked out, looked at us didn’t acknowledge instead one girl was screaming about something someone said on her phone showing everyone, then she took someone’s order at drive through walked over to the corner to sit on her phone, the guy making food eventually told her she had customers and she was like “i know hold on!!” screamed that and sat there for a few more minutes before she came and took our order and didn’t even say sorry for the wait. service is terrible and they take forever to make your food even when it is dead slow.
Atmosphere: 1
Food: 1
Service: 1
Lisa Lingo
The young lady in the drive-through served us two nights in a row as we were moving to the Auburn Lewiston area. She was friendly helpful, and gave us service with a smile.
We have been to this location on several occasions each time the food is either wrong or the burritos are empty. The kitchen floor is disgusting and there is always some employee smoking pot in the shed by the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Mandy Cloutier
My order was missing 3 items and what I did receive was gross. All 12 tacos were broken and soggy. We ended up throwing everything away because the meat didn’t look right. The tacos looked old. I knew this was a bad idea when the lobby was a disaster. I realize this is a fast food place but there is no need for the food to look old and to be scared to eat it. This will be the last time.
Atmosphere: 1
Food: 1
Service: 1
RJMarkham1962
Order is ALWAYS right, food is great and staff are ALWAYS kind and courteous! I hate going to other locations because of inconsistency, rude or more often than not, order is wrong. LEWISTON is the BEST
eric johnson
I came through the drive-through and ordered two number six combos said Could I Substitute them with steak instead she said yes. So I get my order I get home and there is 2 Steak ones and two chicken ones. I don’t get it when I say can to have steak why do you add two of them with chicken?? Just as bad as the auburn store you can get any orders right !
Food: 3
Service: 1
P F
Very stale. The corn shell in the middle of the crunchwrsp didn't crunch at all, it just bent.
Terrible. 3 times we ordered chicken enchilada burritos and every single time it was the wrong thing. The first time it happened the manager was very rude and argued about how it was correct, but when they finally checked it lo and behold it wasn’t a chicken enchilada burrito. Judging by the others reviews this happens a LOT.
Had THE WORST experience of my life yesterday. Ordered a chicken quesadilla with less cheese, and instead got an only cheese quesadilla. Discovered this when I got home, came back (with the uneaten quesadilla) and had a guy named Devon demand a receipt (while simultaneously saying he remembered the order), yelling at me in front of other customers. He also accused me of having picked off the chicken? Like who would do that? When I asked for a refund due to his harassment, he refused and walked away. When I asked for his name the black haired girl at the drive through claimed she didn’t know it. He came back and gave me his name finally. I tried to call to speak with a manager today, and Devon claimed he was the manager.
Disgusting service all around.
Atmosphere: 1
Food: 1
Service: 1
Workers were extremely rude to every customer, our order was half wrong, and the place was gross. Both workers we dealt with (one older lady named Sally, didn’t get the others name but she was much younger and had split dyed hair) were rude to every single customer. Watched the younger girl slam down a DoorDash ordered, then refused to give her name to the door dash driver, and but had no problem stating “that’s Sally’s job and she’s not paying attention”, throwing Sally right under the bus. We were charged for a famous bowl we did not order. The younger girl did sort it out, whilst yelling at Sally the whole time.
Atmosphere: 1
Food: 3
Service: 1
Incredibly slow service no matter the time or day
Atmosphere: 2
Food: 2
Service: 1
Always dirty, 70% of the time your order from here they do not give you everything you ordered, and half the time everything you get is just wrong. Easily the worst fast food within a 30 mile radius
Atmosphere: 1
Food: 3
Service: 1
They forgot to make our food or something we waited for like 25 mins
The overall experience was great. The cashier was patient with me and they were great about answering my questions. The face lift in store was a nice touch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Wrap, Mtn Dew Baja Blast Freeze
Crunch wrap was burnt while nacho fries were cold. Thanks for ruining my entire meal on my birthday. Money well spent.
Atmosphere: 1
Food: 1
Service: 2
waited at the counter for at least 10 minutes as people walked by, clocked out, looked at us didn’t acknowledge instead one girl was screaming about something someone said on her phone showing everyone, then she took someone’s order at drive through walked over to the corner to sit on her phone, the guy making food eventually told her she had customers and she was like “i know hold on!!” screamed that and sat there for a few more minutes before she came and took our order and didn’t even say sorry for the wait. service is terrible and they take forever to make your food even when it is dead slow.
Atmosphere: 1
Food: 1
Service: 1
The young lady in the drive-through served us two nights in a row as we were moving to the Auburn Lewiston area. She was friendly helpful, and gave us service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Restaurantji Recommends
We have been to this location on several occasions each time the food is either wrong or the burritos are empty. The kitchen floor is disgusting and there is always some employee smoking pot in the shed by the drive thru.
Atmosphere: 1
Food: 1
Service: 1
My order was missing 3 items and what I did receive was gross. All 12 tacos were broken and soggy. We ended up throwing everything away because the meat didn’t look right. The tacos looked old. I knew this was a bad idea when the lobby was a disaster. I realize this is a fast food place but there is no need for the food to look old and to be scared to eat it. This will be the last time.
Atmosphere: 1
Food: 1
Service: 1
Order is ALWAYS right, food is great and staff are ALWAYS kind and courteous! I hate going to other locations because of inconsistency, rude or more often than not, order is wrong. LEWISTON is the BEST
I came through the drive-through and ordered two number six combos said Could I Substitute them with steak instead she said yes. So I get my order I get home and there is 2 Steak ones and two chicken ones. I don’t get it when I say can to have steak why do you add two of them with chicken?? Just as bad as the auburn store you can get any orders right !
Food: 3
Service: 1
Very stale. The corn shell in the middle of the crunchwrsp didn't crunch at all, it just bent.
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