Would be nice if they'd stop serving me cold food and overly bitter coffee
Samantha Jones
They may not always have what I order, but 9/10 times they do, and they rarely get it wrong. The older woman, and young lady with wicked curly hair are the best. Someone made curly haired girl cry one day, I was ready to throw hands for her she’s that sweet. Even the young kids working here are really nice! Filled donuts actually have filling, and are always fresh/yummy.
Atmosphere: 4
Food: 4
Service: 5
Sylina Daye
Customer service sucks..... you can not use cash in here they dont have menus up other than on the self checkout screen....
Kimberly Trusiani
I have stopped at this Dunkin Donuts several times since they opened. It is always hit or miss as far as getting what you want, they are always out of maple and blueberry muffins. I ordered a Sourdough breakfast sandwich this morning and they couldn't even toast the bread!!! I don't care how busy you are, do your job correctly. Give the customer what they pay for!!!! Guess I will find somewhere else to go for a breakfast sandwich from now on. Just not loving this Dunkin. 😡
S Lamson
New store
Atmosphere: 4
Food: 4
Service: 4
Dawn Campbell
Terrible, the girls didn’t know what a plain crueler was, so I said a plain stick donut. She said I can have a French crueler or a plain donut. Egg on the bagel was repulsive. Never again. Seven girls behind counter, no hair nets or hats. It was a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Emmett Petersen
No bathroom...Decent drive thru, but if you allow customers to sit and eat, you by law have to provide a bathroom. It is a dunking doughnuts they all have public bathrooms crazy. Lawsuit waiting to happen.
Willow
This is the strangest dunkin' donuts I've ever been in in my life. 😐. I won't be going back. Like, ever.
Atmosphere: 1
Food: 1
Service: 1
RALPH todd
The old lady who drives a jeep wrangler with the scooby-doo rear tire cover is extremely rude and unpleasant and will ruin your entire morning experience and the food/drinks are horrible
Atmosphere: 1
Food: 1
Service: 1
L B (Lor)
Just leaving this review in the hopes management sees it. I was in a car accident and dropped off here by a tow truck driver. I have IBS and needed access to a restroom immediately. I was denied access to a restroom twice despite stating clearly that I have a medical condition. Allys's law states it is illegal to deny me access to a restroom. This is demeaning and, from a business perspective a lawsuit waiting to happen. Please do better.
Went in and used the kiosk to place my order, said approved on the machine. Was told by the lady working behind the counter that it didn't go through. So she ended up ringing it through the drive thru, checked my bank statement afterwards and it had indeed taken my money off the first time. They claim they have no record of it and there isn't anything they can do. So they basically stole my money. Won't ever go back. Lousy customer service.
Chris Sanborn
How do you run out of your most popular donut everyday before 9am? Whoever does the ordering at this location makes themselves look like an idiot. Calling yourself Dunkin’ Donuts and not having any in stock
Atmosphere: 1
Food: 1
Service: 1
Jacob Landry
my matcha lattee might as well just been a cup of ice with how much ice there was my drink was gone in 2 sips. after ordering i waited for 5 minutes all the while some worker was staring at me like do ur job give me my stuff and was super rude once she did get to me
Atmosphere: 1
Food: 3
Service: 1
Colby DeLapp
Food is good but service makes no sense. Kiosk is all there is. And no cash for that. If there was a sign it'd be fine but there was no way to know unless you ask them. They didn't even ask if we needed help. It's more meant for drive thrus and online orders, and that's helpful to one half of the town but not the other. I like the staff and the company, but this particular setup is not viable and just makes no sense. I hope they take this review into consideration because I will be happy to change my review.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Dunkin' Refreshers
Al Rae
Horrible experience.. the people working should focus on customer service and cleaning their store.
Would be nice if they'd stop serving me cold food and overly bitter coffee
They may not always have what I order, but 9/10 times they do, and they rarely get it wrong. The older woman, and young lady with wicked curly hair are the best. Someone made curly haired girl cry one day, I was ready to throw hands for her she’s that sweet. Even the young kids working here are really nice! Filled donuts actually have filling, and are always fresh/yummy.
Atmosphere: 4
Food: 4
Service: 5
Customer service sucks..... you can not use cash in here they dont have menus up other than on the self checkout screen....
I have stopped at this Dunkin Donuts several times since they opened. It is always hit or miss as far as getting what you want, they are always out of maple and blueberry muffins. I ordered a Sourdough breakfast sandwich this morning and they couldn't even toast the bread!!! I don't care how busy you are, do your job correctly. Give the customer what they pay for!!!! Guess I will find somewhere else to go for a breakfast sandwich from now on. Just not loving this Dunkin. 😡
New store
Atmosphere: 4
Food: 4
Service: 4
Terrible, the girls didn’t know what a plain crueler was, so I said a plain stick donut. She said I can have a French crueler or a plain donut. Egg on the bagel was repulsive. Never again. Seven girls behind counter, no hair nets or hats. It was a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
No bathroom...Decent drive thru, but if you allow customers to sit and eat, you by law have to provide a bathroom. It is a dunking doughnuts they all have public bathrooms crazy. Lawsuit waiting to happen.
This is the strangest dunkin' donuts I've ever been in in my life. 😐. I won't be going back. Like, ever.
Atmosphere: 1
Food: 1
Service: 1
The old lady who drives a jeep wrangler with the scooby-doo rear tire cover is extremely rude and unpleasant and will ruin your entire morning experience and the food/drinks are horrible
Atmosphere: 1
Food: 1
Service: 1
Just leaving this review in the hopes management sees it. I was in a car accident and dropped off here by a tow truck driver. I have IBS and needed access to a restroom immediately. I was denied access to a restroom twice despite stating clearly that I have a medical condition. Allys's law states it is illegal to deny me access to a restroom. This is demeaning and, from a business perspective a lawsuit waiting to happen. Please do better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in and used the kiosk to place my order, said approved on the machine. Was told by the lady working behind the counter that it didn't go through. So she ended up ringing it through the drive thru, checked my bank statement afterwards and it had indeed taken my money off the first time. They claim they have no record of it and there isn't anything they can do. So they basically stole my money. Won't ever go back. Lousy customer service.
How do you run out of your most popular donut everyday before 9am? Whoever does the ordering at this location makes themselves look like an idiot. Calling yourself Dunkin’ Donuts and not having any in stock
Atmosphere: 1
Food: 1
Service: 1
my matcha lattee might as well just been a cup of ice with how much ice there was my drink was gone in 2 sips. after ordering i waited for 5 minutes all the while some worker was staring at me like do ur job give me my stuff and was super rude once she did get to me
Atmosphere: 1
Food: 3
Service: 1
Food is good but service makes no sense. Kiosk is all there is. And no cash for that. If there was a sign it'd be fine but there was no way to know unless you ask them. They didn't even ask if we needed help. It's more meant for drive thrus and online orders, and that's helpful to one half of the town but not the other. I like the staff and the company, but this particular setup is not viable and just makes no sense. I hope they take this review into consideration because I will be happy to change my review.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Dunkin' Refreshers
Horrible experience.. the people working should focus on customer service and cleaning their store.
Atmosphere: 1
Food: 1
Service: 1
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