Went through and got food and coffee for my family. No other customers waiting, 3 employees working. Was greeted very rudely by the thin lady with the gray hair. She was very defensive as if I expected my large order right away. I pull up to the front and go in to pick up my order and my food is smashed into the bag, donuts tasted stale, and coffee was like hot water with cream and flavor shots. Won't be going back, this one gives dunkin a bad name.
Atmosphere: 1
Food: 1
Service: 1
April Moulton
No flavor in the eggs, service was poor they were chatting about person stuff.
Atmosphere: 1
Food: 1
Service: 1
Patrick Nolan
Professional. Intelligent. Aware. Positive start to a day.
Laurie McCoy
I drink the mocha lattes😎✌️
Shelby Cyr
They mess up every single order. Every single time.
Atmosphere: 1
Food: 1
Service: 1
Cassandra Corey
If i could give ZERO stars this would be the chosen rating!!! It took 15 (NO LESS) to get 2 hot coffees a med refresher and an ice latte.!!!! The car behind us left the line because it was taking a obnoxiously long time… this with no line as well as one customer in the dining area. We counted 5 employees (could have been more) but FIVE. The window employee had less than acceptable customer service and heres the best part…… ice latte was warm n 2 out of 4 drinks were made incorrectly. DO BETTER ORRINGTON!!!😡🤬😤😖$23 down the toilet.
Atmosphere: 1
Food: 1
Service: 1
Amanda Merriam
The people were nice from order to deliver. They were fast even though they were very busy. My coffee tastes fresh, and it was made perfectly. Put me in a good mood to continue my very busy day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Tyler Mitchell
changing from 5 stars to 1. I will never be back after the ignorance displayed by the new girls in the drive thru. What a joke, management needs to re train these girls.
Atmosphere: 1
Food: 1
Service: 1
Lisa Kettell
Sorry but the Chai was very watery and not much flavor. Maybe next time!
Food: 4
Service: 4
Pete Flores
Drive thru was super slow for the time of day. Almost 15 min wait time for 2 drinks is a little egregious. Granted there were 3 people ahead. The one person literally had 3 drinks and it took me forever to get it to her. Kind of disappointing.
I've been coming here for years and I'm done with this location. In the years I've been going here I've seen several complete employee changes. One is worrying enough but after this many it's obvious the problems come from the GM or Franchisee. After chasing away any worker capable of dealing with the terrible business practices, we as customers have to deal with the consequences along with paying regular price for poor quality products and long waits.
Atmosphere: 1
Food: 2
Service: 3
Jeremy Glick
I've been coming here for years and I'm done with this location. In the years I've been going here I've seen several complete employee changes. One is worrying enough but after this many it's obvious the problems come from the GM or Franchisee. After chasing away any worker capable of dealing with the terrible business practices, we as customers have to deal with the consequences along with paying regular price for poor quality products and long waits.
Samantha Ritchie
They will only wait on one car at a time, so I sat at the ordering menu for 17 minutes this morning. If it wasn’t for prepaying on the mobile app for my order, I would’ve left. On top of that, they always forget an item. Every single time.
Daniel bowden
The sandwichs have gotten soBad over the past month. Two little pieces of bacon on the sandwich now?
Aaron Samson 337
Made a small mistake and made it right immediately. Great
Went through and got food and coffee for my family. No other customers waiting, 3 employees working. Was greeted very rudely by the thin lady with the gray hair. She was very defensive as if I expected my large order right away. I pull up to the front and go in to pick up my order and my food is smashed into the bag, donuts tasted stale, and coffee was like hot water with cream and flavor shots. Won't be going back, this one gives dunkin a bad name.
Atmosphere: 1
Food: 1
Service: 1
No flavor in the eggs, service was poor they were chatting about person stuff.
Atmosphere: 1
Food: 1
Service: 1
Professional. Intelligent. Aware. Positive start to a day.
I drink the mocha lattes😎✌️
They mess up every single order. Every single time.
Atmosphere: 1
Food: 1
Service: 1
If i could give ZERO stars this would be the chosen rating!!! It took 15 (NO LESS) to get 2 hot coffees a med refresher and an ice latte.!!!! The car behind us left the line because it was taking a obnoxiously long time… this with no line as well as one customer in the dining area. We counted 5 employees (could have been more) but FIVE. The window employee had less than acceptable customer service and heres the best part…… ice latte was warm n 2 out of 4 drinks were made incorrectly. DO BETTER ORRINGTON!!!😡🤬😤😖$23 down the toilet.
Atmosphere: 1
Food: 1
Service: 1
The people were nice from order to deliver. They were fast even though they were very busy. My coffee tastes fresh, and it was made perfectly. Put me in a good mood to continue my very busy day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
changing from 5 stars to 1. I will never be back after the ignorance displayed by the new girls in the drive thru. What a joke, management needs to re train these girls.
Atmosphere: 1
Food: 1
Service: 1
Sorry but the Chai was very watery and not much flavor. Maybe next time!
Food: 4
Service: 4
Drive thru was super slow for the time of day. Almost 15 min wait time for 2 drinks is a little egregious. Granted there were 3 people ahead. The one person literally had 3 drinks and it took me forever to get it to her. Kind of disappointing.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I've been coming here for years and I'm done with this location. In the years I've been going here I've seen several complete employee changes. One is worrying enough but after this many it's obvious the problems come from the GM or Franchisee. After chasing away any worker capable of dealing with the terrible business practices, we as customers have to deal with the consequences along with paying regular price for poor quality products and long waits.
Atmosphere: 1
Food: 2
Service: 3
I've been coming here for years and I'm done with this location. In the years I've been going here I've seen several complete employee changes. One is worrying enough but after this many it's obvious the problems come from the GM or Franchisee. After chasing away any worker capable of dealing with the terrible business practices, we as customers have to deal with the consequences along with paying regular price for poor quality products and long waits.
They will only wait on one car at a time, so I sat at the ordering menu for 17 minutes this morning. If it wasn’t for prepaying on the mobile app for my order, I would’ve left. On top of that, they always forget an item. Every single time.
The sandwichs have gotten soBad over the past month. Two little pieces of bacon on the sandwich now?
Made a small mistake and made it right immediately. Great
Atmosphere: 5
Food: 5
Service: 5
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