Not sure if every barista is angry or just terrible at customer service but every other aromas I go to, It’s nothing but nice service except for this location. Long braided girl was definitely a -10 for customer service and very rude.
Atmosphere: 1
Food: 1
Service: 1
Karen Renee Record
The smoothies are AWESOME
Atmosphere: 5
Food: 5
Service: 5
Kierra McCormack
Came through last night staff was super helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
Jessica Bennett
Staff is always so welcoming!
Atmosphere: 4
Food: 4
Service: 5
207girl Maine
I have been going to this location for years. The staff are always so friendly and nice. Recently I have been going and there is a girl working with long braids and she unfortunately is not friendly. I have never met an unfriendly girl at aromas until now. She may want to work at the Dunkin locations with the other rude employees.
Tori V
I go to this location just about everyday, they are always super friendly and always know my order. Best aromas location hands down😊
Atmosphere: 5
Food: 5
Service: 5
Anna Strange
Pulled into the drive-thru not sure what I wanted, and the enthusiastic barista suggested a maple chai with a sprinkle of cinnamon—what a great recommendation! It was absolutely delicious and I can’t wait to come back for a repeat!
mk
whatever new workers they got suck. i get aroma joes all the time but this location does not taste good anymore and manages to make all the drinks wrong. got a blue hawaiian and they just put in however many pumps and whatever flavor into it. my drinks never tasted so bad
Melissa Cook Your Maine Girl
I used to love ordering their Pina Colada smoothies but they stopped carrying those. I wish they would start carrying it again!!!
Atmosphere: 5
Food: 5
Service: 5
Joshua Hofferberth
Got to window to order our coffees and the cashier-barista-whatever you want to call her acted like she was in a total rush, was not listening to us while we spoke. Finally got the order in, got to the other window, and was informed my coffee syrup is out. No big deal, asked for a different one. Before I could finish speaking, she slammed the window shut and took off. Then came getting our drinks. The gentleman who came to window was definitely under the influence of marijuana, snapped at me when I asked if my coffee was stirred, then proceeded to mumble something under his breath and slammed the window shut. I can understand being busy, I can understand Staffing shortages if that was the case, but no way possible is that level of rudeness acceptable, especially when customer service is your job. We go to Aroma Joe's when we go out and about all over the state but hands down, this one is the worst based off of customer service. Either the both of them need more training in customer service, or they need employment in a different field of work. Being stoned at work and having an attitude is NOT the way to run a business. Would not reccomend anyone go to this Aroma Joe's, and head to a different location. Was on 12/30/25 3pm.
This was almost my first time going, and I had no idea what I was going to get. Kind of panic picked a sparkling lemonade, and my friend got a handcrafted soda. Both were very bubbly, and not too sweet. I'll definitely be going back!
Atmosphere: 5
Food: 5
Service: 5
Alana W
The staff is always friendly with manners!!
Atmosphere: 5
Food: 5
Service: 5
Lisa Atwater
Love the frozen coffee always quick
Atmosphere: 5
Food: 5
Service: 5
crumbs
love this store, they have a barista named kate and she’s such a sweetheart, thank you kate!
Atmosphere: 5
Food: 5
Service: 5
Isabella Hoffman
Everytime I’ve tried to call to ask a question about a menu item before placing an order nobody answers the phone and it rings for minutes on end. I get it’s busy but to have the best customer service it’s also nice to answer the phone :)
Not sure if every barista is angry or just terrible at customer service but every other aromas I go to, It’s nothing but nice service except for this location. Long braided girl was definitely a -10 for customer service and very rude.
Atmosphere: 1
Food: 1
Service: 1
The smoothies are AWESOME
Atmosphere: 5
Food: 5
Service: 5
Came through last night staff was super helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
Staff is always so welcoming!
Atmosphere: 4
Food: 4
Service: 5
I have been going to this location for years. The staff are always so friendly and nice. Recently I have been going and there is a girl working with long braids and she unfortunately is not friendly. I have never met an unfriendly girl at aromas until now. She may want to work at the Dunkin locations with the other rude employees.
I go to this location just about everyday, they are always super friendly and always know my order. Best aromas location hands down😊
Atmosphere: 5
Food: 5
Service: 5
Pulled into the drive-thru not sure what I wanted, and the enthusiastic barista suggested a maple chai with a sprinkle of cinnamon—what a great recommendation! It was absolutely delicious and I can’t wait to come back for a repeat!
whatever new workers they got suck. i get aroma joes all the time but this location does not taste good anymore and manages to make all the drinks wrong. got a blue hawaiian and they just put in however many pumps and whatever flavor into it. my drinks never tasted so bad
I used to love ordering their Pina Colada smoothies but they stopped carrying those. I wish they would start carrying it again!!!
Atmosphere: 5
Food: 5
Service: 5
Got to window to order our coffees and the cashier-barista-whatever you want to call her acted like she was in a total rush, was not listening to us while we spoke. Finally got the order in, got to the other window, and was informed my coffee syrup is out. No big deal, asked for a different one. Before I could finish speaking, she slammed the window shut and took off. Then came getting our drinks. The gentleman who came to window was definitely under the influence of marijuana, snapped at me when I asked if my coffee was stirred, then proceeded to mumble something under his breath and slammed the window shut. I can understand being busy, I can understand Staffing shortages if that was the case, but no way possible is that level of rudeness acceptable, especially when customer service is your job. We go to Aroma Joe's when we go out and about all over the state but hands down, this one is the worst based off of customer service. Either the both of them need more training in customer service, or they need employment in a different field of work. Being stoned at work and having an attitude is NOT the way to run a business. Would not reccomend anyone go to this Aroma Joe's, and head to a different location. Was on 12/30/25 3pm.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This was almost my first time going, and I had no idea what I was going to get. Kind of panic picked a sparkling lemonade, and my friend got a handcrafted soda. Both were very bubbly, and not too sweet. I'll definitely be going back!
Atmosphere: 5
Food: 5
Service: 5
The staff is always friendly with manners!!
Atmosphere: 5
Food: 5
Service: 5
Love the frozen coffee always quick
Atmosphere: 5
Food: 5
Service: 5
love this store, they have a barista named kate and she’s such a sweetheart, thank you kate!
Atmosphere: 5
Food: 5
Service: 5
Everytime I’ve tried to call to ask a question about a menu item before placing an order nobody answers the phone and it rings for minutes on end. I get it’s busy but to have the best customer service it’s also nice to answer the phone :)
Atmosphere: 5
Food: 5
Service: 2
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