Beals Old Fashioned Ice Cream - Veranda Street

18 Veranda St, Portland
(207) 828-1253

Recent Reviews

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Robert S

Decided to close without warning. After reading the recent reviews, I’d say we dodged a bullet.

Edit: The hours listed on Google Maps were listed wrong and were updated after the fact. Putting a piece of paper on the window is unhelpful, after someone has already driven across town. This is the year 2025.

Katy Foley

Best ice cream, best service, 100% highly recommend!!!

Ariel Linet

Thanks so much for helping us celebrate the first day of school!! 🍨

Stephanie

I got a think coffee frappe for almost 12 dollars. Everytime I come here it varies but this time was by far the worst. I can’t ever get a full cup for that price? Absolutely unbelievable. Mind yu it’s so soupy. So I paid extra for not a thick frappe. When I asked about it. They told me that they can add more milk. That’s about it. Oh well. Thanks.

Johnny

Sweet lady all alone working very hard. Of course the ice cream is great

Dustin Bonk

Always good stuff!

Alyce Graves

Don’t go here if you are thinking you would like a frappe/milk shake. The last 3 times I have been here they were out of milk and couldn’t make one!

D Heart

Great ice cream helpful staff quick service overall really good experience 👍
The one thing I did note was that the menu was a bit hard to understand prices and cones wise so I ended up with the wrong type of cone lol 😅
I still had a great time.

BlueberryLane Knits

Went to get ice cream last week. We got there right before closing and it was not busy. We ordered two of the same exact thing and paid over $18.00. I got my cone and our other cone was forgotten so we mentioned it to the staff. The employee, young extremely tall boy was so rude from the beginning and extremely defensive. They acknowledged our cone was forgotten and as they proceed to offer to make it, we learn they charged us wrong and we actually owed because it was a special waffle cone. It was being told to us in a very rude and confusing way. He was acting like we were jumping down his throat when in fact he was doing that to us. At one point because the service was horrible, we even mentioned about wanting our money back which in turn he says, you’re going to want your money back? Again, super aggressive and rude. When we find out that they charged us wrong because they took the order down wrong and we were being made to feel like it was our fault. We were told we need to get back on line and pay the difference which was absolutely ridiculous at that point. They had made so many mistakes, we should have just been given what we originally asked for. We get back on line which we should not have and paid the measly 81cents we owed. He must of said about three times, this is policy, this is policy… as we were standing there- they also forgot a woman’s second cone and a man’s sprinkles. So the service is absolutely horrible. For all of that to be forgotten on a quiet Tuesday night says something about the employees customer service skills. We used to love Beal’s but will not be back to this location on Veranda street. Now reading the negative comments about the staff treating customers poorly, it all makes sense. The tall kid needs to go.

David Rhoades

Friendly staff and great ice cream

Dimi

Got the Reese’s ice cream cup, one size for about $10. I got vanilla with it, drizzled with Carmel and chunks of Reese’s with a heap of whip cream on top. It tastes just as it sounds, no complaints about the ice cream. Value’s pretty on point for a specialty ice cream from a store.

Atmosphere: 4

Food: 4

Service: 4

Chinna reddy

Ordered banana split it’s awesome and ambience is great. Explained with patience great service

Atmosphere: 5

Food: 5

Service: 5

Amanda Hazlett

Delicious ice cream! Parking lot in rear. Very helpful staff.

Atmosphere: 5

Food: 5

Service: 5

Lachlan Gartland

Very kind workers and fast service as well as good cream

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Your Choice of Ice Cream

Omari Hutch

It was so awesome ice cream was amazing wow their employees were so nice

Atmosphere: 5

Food: 5

Service: 5

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Beals Old Fashioned Ice Cream - Veranda Street

18 Veranda St, Portland, ME 04103
(207) 828-1253