Chipotle Mexican Grill
195 Kennebec St, Portland
(207) 761-9711
Recent Reviews
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Chipotle is almost always filthy. Great food but dirty tables, dirty floors, dirty restrooms.
Atmosphere: 1
Food: 5
Service: 4
NEVER has fajitas and this place is a joke. Livid after going over a dozen times and can't even get what I want. I've never left less than a 4 star...well here it is.
Atmosphere: 1
Food: 1
Service: 1
Food was good. They were out of soda though... I know it happens but, its hard when ypure picking up and theperson NOT there is the one affected. Overall though, it was still a 4 out of 5.
Atmosphere: 4
Food: 4
Service: 4
Chips were stale and the bag barely had any in it, and the bathrooms were absolutely disgusting.
Atmosphere: 1
Food: 2
Service: 2
Holy what a terrible Chipotle! Rude staff, over charged me, and they actually argued with me about salsa! They didn’t make the burritos the right way, and the person checking me out should never work in a customer environment ever!!! So rude! I was totally polite and said please and thank you but she just stared me down when I asked for a different salsa like i just slashed her tires.
Atmosphere: 1
Food: 1
Service: 1
EDIT: got in touch with management and they gave us a voucher for new entrees, chips and guac to be used in the next 30 days. I appreciate the effort to make things right but it is somewhat annoying that this was necessary at all
Ordered through the app. Normally we love chipotle but this location was not consistent with the franchise’s quality. Place was dirty when we went in to pick up the food. The bag was correctly labeled but when we got home the contents were meals ordered by and prepared for someone else. They did remember to put in the correct chips and guac, but the guac itself was brown and inedible. The AI chatbot on the app has not yet proved to be helpful in resolving this matter.
Atmosphere: 2
Food: 1
Service: 1
the girl making my food had a horrible attitude for no reason. learn how to talk to people and give good customer service ;) thank you!
Atmosphere: 2
Food: 3
Service: 1
I don’t know why I continue to order from chipotle. They continue to serve me 4 inch burritos. I think this time I’ve learned my lesson.
Let me preface by saying I have ordered UberEats from here numerous times without issue. I ordered a veggie burrito and chips. All was fine until I bit down and didn’t hear a crunch but rather a crack. There was a piece of bone in the burrito. This was a veggie burrito and I’m not even mad I’m just very curious how this even happened. 😅🧐
Food: 1
Service: 5
Food smelled good staff were working very hard
Restaurantji Recommends
Bit messy, order took longer then expected. But they were super busy.
Atmosphere: 2
Food: 4
Service: 2
Dirty. Slow employees. Unmanaged.
Chipotle used to be much better.
Atmosphere: 2
Service: 1
Great food, dirty tables. Not all that friendly
Atmosphere: 3
Food: 4
Service: 3
I made a simple request. A burrito, but in a bowl. (In case it fell apart.) The lady at the front when I was explaining said “shut up, please”. I was being polite. I get having a bad day but you shouldn’t be working customer service if you can’t handle a simple request and tell a customer to “shut up”. Be a decent person, please. 🙄
Service: 1
Shitty chipotle. My burrito is mostly rice and the employees aren’t friendly.
Atmosphere: 3
Food: 1
Service: 2
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