Chipotle Mexican Grill

195 Kennebec St, Portland
(207) 761-9711

Recent Reviews

Ivanka Hernandez

I ordered a bowl, and it was unable to be eaten. I ordered delivery and my bowl had: no rice, no salsa, pinto beans instead of black beans, and instead of caritas there was either a spicy chicken/beef. Due to sensitivities/dietary restrictions with spicy food I could not eat the already sad and wrong bowl. Go somewhere else

Atmosphere: 1

Food: 1

Service: 1

l doucette

South PortlandThe food was delicious but the place itself was filthy. Broken down boxes in the hallway and you had to walk on them to get to the bathroom. There were 3 vats with spicketts next to the drink fountain for flavored water etc. 2 were empty and dirty and one had dirty water in it with stuff floating like it had been there for days

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Guacamole, Carne Asada

Carrie Glad

The place was a wreck, dirty tables, etc. staff was unfriendly, they ran out of guacamole and ice.

Atmosphere: 3

Food: 5

Service: 3

Zach Wezniak

The worst chipotle I have ever gone to for many reasons and on many occasions. There is no other way to put it. Food is always incorrect or items are missing. If I could give a negative review I would. Go to a different Chipotle and save your money. Windham one is pretty good.

Atmosphere: 1

Food: 1

Service: 1

Lisa Sipos

Once again they take your money but don’t put all your food in. Contact customer service and they are a joke.

Clayton Hennin

Every time you order from this location at least one thing is incorrect with the order. Sometimes it is something small sometimes it is bigger, but it is never correct. Please replace with a Sweetgreen.

Atmosphere: 1

Food: 1

Service: 1

Valerie Edgren-Wright

My experience was refreshing compared to what chipotle at other locations has been these days. It felt like chipotle in its early days where everything was fresh and the staff was very friendly and on it. Clean and fresh food with kind and hardworking people. Give your people recognition because a “good” chipotle location seems hard to come by, and I didn’t realize how much my expectations were poor until I came to this one and I remembered why I used to love chipotle so much. Good job staff. Treat your employees well, and they will treat your company and its business well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carne Asada

Scott Duncan

The dirtiest Chipotle I have ever visited. Floors, tables, and counters were all very filthy. Every table was so filthy that we were unable to eat there. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Y Z

You need to drive through the sketchy part of town to get here. However the restaurant has dedicated parking lot. It’s quite convenient. Food is kept fresh. Staff super friendly and helpful.Good option for a quick bite if you don’t feel like going to downtown and find parking spots.

Atmosphere: 4

Food: 5

Service: 5

Lee Hamel (Obviouslylee)

The best chips I've ever gotten at a Chipotle here in Maine. Perfect lime to salt ratio. Tacos had sufficient protein and prefect amount of sour cream (sometimes it's a Lil heavy handed at some locations) only complaint, soo much cheese, but lets be honest no one complains about that ? ?Parking: Can't complain about all the business getting a good amount of traffic, it was slightly difficult around lunch but I've never not been able to park here.

Julie O'Berg

This was the dirtiest chipotle I have ever been in. Trash all over floor. Trash can overflowing into the utensil bin. It was the end of the day but absolutely no excuse for how dirty this

Atmosphere: 1

Food: 2

Service: 2

Helaena Holmes

frozen corn and frozen salsa

Chad Marescalchi

Hair in food, wrong order, extremely impolite staff. No napkins, no ice, the list can keep on going.

Atmosphere: 1

Food: 1

Service: 1

Avery Giles

i can tell a they/them made this.

Atmosphere: 5

Food: 5

Service: 5

Jeremiah Plunkett

Came in and all the staff rushed out of the corner. All the tables were dirty. The person who made my food was more concerned with her chewing gum. She also used the register then went back to the serving line without washing hands or changing glovesAs someone who's been a manager at chipotle this experience is horrible. They weren't even busy (it was just me). The food was still good but no fajita verges but that's not saying much since most of their product just needs to be mixed together.Not worth my 14 dollars.Not coming.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Kid's Quesadilla

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