There seems to be a consistent theme of speediness rather than quality. Just need a few tweaks to get everyone on the same page. I would assume it’s the leadership that is causing this issue bc I have seen so many people go in and out, but there are still the same problems. One of the problems is the cream cheese, I pay money for it! Before sending an order off, be sure to double check everything to ensure consistency. Once it’s mastered, then you work on the timing. Coming from a loyal customer, and a former drive thru barista, I just want to see you succeed!
Updating as of 07/06: omfg if anything the service has gotten worse. Idk if yall got new employees or something, but half my order was wrong. Please train to become a TEAM!!
Atmosphere: 2
Food: 2
Service: 2
Moby Richard
Friendly staff and good coffee at a fair price. Can't beat that!
Atmosphere: 5
Food: 5
Service: 5
Vic Rose
i don’t even know where to start. i’m still shaking. this isn’t about coffee. the coffee’s fine or whatever. this is about catplayerz with a Z thats right.
she said she’d be on. “brb,” she said. “loading up now.” brb more like ima go take a country tour. i sat in discord. lobby ready. headset on. nothing. five minutes. ten. i’m thinking maybe she fell asleep. maybe her power’s out. maybe she got eaten by her router
then suddenly she’s there. joins the call mid-sentence like she’d been talking the whole time. not even a “yo” or “sorry.” just drops into the squad like she didn’t leave me floating in voice chat like a ghost and then AND THEN she headshots me first round suppressed smg no warning no hesitation just bap right in the skull
and here’s the worst part. it was a good shot. like too good. like suspiciously smooth. i only watched the killcam once but i recorded it. stared at it in awe. just sat there watching my own execution like it was a short film
i wanted to be mad but my brain was already gone. i respawned just to get dunked again. she did a little spin after. didn’t even loot me. just insult to injury
so yeah. dunkin’s fine. catplayerz is not. shows up late, acts like nothing happened, then deletes me with perfect aim. i don’t even know what lesson i’m supposed to learn from that
stay safe out there
Atmosphere: 5
Food: 5
Service: 5
Ezra Smith
The place was dirty. I ordered munchkins, only 2 types and they managed to get it wrong. They were rude when fixing my order
Atmosphere: 1
Food: 2
Service: 1
Beautiful Beginnings
Amazing
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Reveles
Fire the guy at the register the guy literally looks at you and says nothing then he takes your order like he has somewhere better to be this is why some of these places close people some people just go to collect a check
Atmosphere: 4
Food: 4
Service: 1
Madison Gagnon
Today I went to dunkin and ordered two refreshers,two donuts,breakfast sandwich, and bagel bites. I ordered on the app so I didn’t know that their ovens were not working. When we went to get our drinks and a donut the girl was mean and told us to get a refund on the app but none of the workers helped us. Then the guy we asked just told us to go to customer service without any instructions. We did not get anything for free. Then a group of girls walked in and ordered. They ordered a coffee only and they gave them a free bagel. Another girl ordered a bagel and got theirs. This may seem off topic but I thought their ovens were broken? But their bagel was clearly toasted. I don’t know what we did to the worker but no reason to be rude! Normally I love Dunkin I guess today was not the day.
Atmosphere: 1
Food: 3
Service: 1
Mathew Lucas
Everything i have ordered a large black coffee i have gotten a regular cream and sugar coffee...four times in a row...not impressed.
Atmosphere: 2
Food: 3
Service: 4
m j
what’s the point of a bagel while i go through the take out window if i have to put the cream cheese on it my self, i paid for you to put this on not for me to pull over so i can eat i would have come in and done this. pathetic
Staff is great!! Overworked but wonderful and they are clearly trying so hard, the food has gone downhill though, not staff fault, corporates staff’s fault! This location is amazing though! Love all their staff!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Sweet Black Pepper Bacon Breakfast Sandwich
Nicole Sorce
Ordered on the app and parked to pick up inside. The drive-thru line is always long and going into the street. Other than that the service and food were fine.
Atmosphere: 3
Food: 4
Service: 5
Isa
Love this dunkin, always nice, quick and clean. And they decorated so beautifully and thoughtfully for pride month ❤️ Thank you
There seems to be a consistent theme of speediness rather than quality. Just need a few tweaks to get everyone on the same page. I would assume it’s the leadership that is causing this issue bc I have seen so many people go in and out, but there are still the same problems. One of the problems is the cream cheese, I pay money for it! Before sending an order off, be sure to double check everything to ensure consistency. Once it’s mastered, then you work on the timing. Coming from a loyal customer, and a former drive thru barista, I just want to see you succeed!
Updating as of 07/06: omfg if anything the service has gotten worse. Idk if yall got new employees or something, but half my order was wrong. Please train to become a TEAM!!
Atmosphere: 2
Food: 2
Service: 2
Friendly staff and good coffee at a fair price. Can't beat that!
Atmosphere: 5
Food: 5
Service: 5
i don’t even know where to start. i’m still shaking. this isn’t about coffee. the coffee’s fine or whatever. this is about catplayerz with a Z thats right.
she said she’d be on. “brb,” she said. “loading up now.”
brb more like ima go take a country tour.
i sat in discord. lobby ready. headset on. nothing. five minutes. ten. i’m thinking maybe she fell asleep. maybe her power’s out. maybe she got eaten by her router
then suddenly she’s there. joins the call mid-sentence like she’d been talking the whole time. not even a “yo” or “sorry.” just drops into the squad like she didn’t leave me floating in voice chat like a ghost and then AND THEN she headshots me first round suppressed smg
no warning
no hesitation
just bap
right in the skull
and here’s the worst part.
it was a good shot. like too good. like suspiciously smooth. i only watched the killcam once but i recorded it. stared at it in awe. just sat there watching my own execution like it was a short film
i wanted to be mad but my brain was already gone. i respawned just to get dunked again. she did a little spin after. didn’t even loot me. just insult to injury
so yeah. dunkin’s fine. catplayerz is not. shows up late, acts like nothing happened, then deletes me with perfect aim. i don’t even know what lesson i’m supposed to learn from that
stay safe out there
Atmosphere: 5
Food: 5
Service: 5
The place was dirty. I ordered munchkins, only 2 types and they managed to get it wrong. They were rude when fixing my order
Atmosphere: 1
Food: 2
Service: 1
Amazing
Atmosphere: 5
Food: 5
Service: 5
Fire the guy at the register the guy literally looks at you and says nothing then he takes your order like he has somewhere better to be this is why some of these places close people some people just go to collect a check
Atmosphere: 4
Food: 4
Service: 1
Today I went to dunkin and ordered two refreshers,two donuts,breakfast sandwich, and bagel bites. I ordered on the app so I didn’t know that their ovens were not working. When we went to get our drinks and a donut the girl was mean and told us to get a refund on the app but none of the workers helped us. Then the guy we asked just told us to go to customer service without any instructions. We did not get anything for free. Then a group of girls walked in and ordered. They ordered a coffee only and they gave them a free bagel. Another girl ordered a bagel and got theirs. This may seem off topic but I thought their ovens were broken? But their bagel was clearly toasted. I don’t know what we did to the worker but no reason to be rude! Normally I love Dunkin I guess today was not the day.
Atmosphere: 1
Food: 3
Service: 1
Everything i have ordered a large black coffee i have gotten a regular cream and sugar coffee...four times in a row...not impressed.
Atmosphere: 2
Food: 3
Service: 4
what’s the point of a bagel while i go through the take out window if i have to put the cream cheese on it my self, i paid for you to put this on not for me to pull over so i can eat i would have come in and done this. pathetic
Atmosphere: 3
Food: 1
Service: 1
It's a Dunkins.
Restaurantji Recommends
Nice staff
Atmosphere: 3
Food: 3
Service: 4
The best coffee and breakfast you can get here
Atmosphere: 5
Food: 5
Service: 5
Staff is great!! Overworked but wonderful and they are clearly trying so hard, the food has gone downhill though, not staff fault, corporates staff’s fault! This location is amazing though! Love all their staff!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Sweet Black Pepper Bacon Breakfast Sandwich
Ordered on the app and parked to pick up inside. The drive-thru line is always long and going into the street. Other than that the service and food were fine.
Atmosphere: 3
Food: 4
Service: 5
Love this dunkin, always nice, quick and clean. And they decorated so beautifully and thoughtfully for pride month ❤️ Thank you
Atmosphere: 5
Food: 5
Service: 5
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