I have been ordering from Get Main Lobster for years but last couple of orders are a thumbs down. I expect frozen, even semi frozen would be nice, but I get lobster tails that are completely defrosted. There are times when I received a mushy tail but not often. Not sure I will order again, they are pricey and you’ll need to eat them the day you get them which in my case is not what I want.
Ed Healy
I have ordered from other dealers but by far GET MAINE LOBSTER is \tSUPERIOR to any other merchant. I have tried others only to get dead lobsters. I will never deal with any other dealer other than GET MAINE LOBSTER.
Lia Kelinsky-Jones
They were delivered late by a day, so they were all defrosted. We had planned to freeze most, so this was disappointing as we now have an expensive product to be used quickly.
And, upon looking at the package, it says “product of Canada”. So, feel a bit mislead too.
Erin McAllister
my husband ordered lobster in plenty of time for it to be delivered for my birthday dinner, guaranteed delivery in time and it arrived three days late. when we contacted the company they were not helpful. poor customer service. we were not offered even a slight refund or compensation. we were given a credit for our next order. but i will not be ordering again.
BW Florida
Bought as a Christmas gift. My mom was thrilled. Said it all was delicious!
William Neely
Pay attention to the negative reviews. We splurged on 350.00bwoirth of lobster tails for the holidays. The tails arrived partially thawed. Unpon GML advice, we tried a few tails after refreezing them ( we did not plan on using them until New Year's.) The taste was diminished from what B we had from what we had previously from this company. Poor customer service. We requested half of our cost in refund. THEY AGREED TO REFUND 50.00. Way to expensive for chain store quality lobster tails. We will noit
V
All in all we ordered lobsters from this company three times. First time it was great. Second time out of 4 lobsters we cooked on a grill, 2 turned into mush, which usually happens when you freeze lobsters multiple times. Third time we ordered 4 more lobsters but bigger in size. When they arrived and we looked inside, they were not even frozen, but already melted. I guess it could be a coincidence that the first order was great. Their lobsters are not cheap, and we do not mind paying as long as we get quality lobsters. So far this company is more a miss than a hit. Very disappointing. If only the lobsters were as good as the pictures.
Ac Plumbing Construction
You are telling me that you are sending me two year old sea food and I shouldn't worry or I should be ok with you saying that you are selling fresh products there's no way You guys should be fined and/or close there's no way. Had I known they were going to be 2 years old one year old 6 months old I would never purchase it if you're going to sell product that's going to be over a year old then you should state that.
Orange Orange
We ordered Tuna fish, quality was terrible , not fresh, also the company policy was not responsible . Waste money!
Ryan Patterson
The lobster arrived with broken dry ice bag. Lobster was not cold and they refused to make it right. Buyer beware.
Paid for 4 lobsters, 1 of them was dead upon arrival. After contacting company they simply said I should cook the dead lobster and "see how it turns out". Unbelievable!!! No thanks. I'm not going to risk food poisoning! They claim the lobsters are guaranteed to arrive live, but that is a lie. My package arrived with the inside separators crushed and the lobsters lumped on top of each other. Do NOT expect to get a neatly carefully procured package of live lobsters as the youtube video show. This is a sham operation that will not own up to its self proclaimed reputation. I beg you NOT to spend 1 dollar of your hard earned money on this company and their product. Also, the Lobster Bisque sucked. Horrible horrible experience. How the owner of this disgusting company can sleep at night knowing the customers are going to be "guaranteed live lobsters" then told "oh, well you should just cook the dead stinking lobster and see if you survive or not" is the most pathetic response I think I have ever heard. I'd give negative 10 stars if I could. Trust me, if you make the mistake of ordering from this sham co. You might have well just flushed your money down the toilet.
Jake Kim
Doesn't get better than Get Maine Lobster. Ordered from here a few times and won't be stopping.
J R
They're prices suck, fresh fish suck and now there's a 20.00 shipping fee. Sizzlefish is much better
wb forgot
I ordered the lobster roll kit.After the package was shipped I received a message that said it would be delayed. So obviously being in the 90s here in North Carolina this time of year the next day when the package arrived all of the dry ice was melted and the lobster was warm and thawed. The order was for special occasion for visitors that were only in town for a couple of days so reordering was out of the question. Very disappointed and not likely to ever order here again as first impressions are everything. Still wondering why my Maine lobster was being shipped from ohio.
Licia Delorenzo
The lobster was tough and chewy and it was bland tasting. It also looked like like left over bits and pieces with few chunks. The rolls were a bit hard/stale. I did like that they broke up the 2 lbs in 2-1 lb packs, and the rolls were in packs of 4.
I have been ordering from Get Main Lobster for years but last couple of orders are a thumbs down. I expect frozen, even semi frozen would be nice, but I get lobster tails that are completely defrosted. There are times when I received a mushy tail but not often. Not sure I will order again, they are pricey and you’ll need to eat them the day you get them which in my case is not what I want.
I have ordered from other dealers but by far GET MAINE LOBSTER is \tSUPERIOR to any other merchant. I have tried others only to get dead lobsters. I will never deal with any other dealer other than GET MAINE LOBSTER.
They were delivered late by a day, so they were all defrosted. We had planned to freeze most, so this was disappointing as we now have an expensive product to be used quickly.
And, upon looking at the package, it says “product of Canada”. So, feel a bit mislead too.
my husband ordered lobster in plenty of time for it to be delivered for my birthday dinner, guaranteed delivery in time and it arrived three days late. when we contacted the company they were not helpful. poor customer service. we were not offered even a slight refund or compensation. we were given a credit for our next order. but i will not be ordering again.
Bought as a Christmas gift. My mom was thrilled. Said it all was delicious!
Pay attention to the negative reviews.
We splurged on 350.00bwoirth of lobster tails for the holidays. The tails arrived partially thawed. Unpon GML advice, we tried a few tails after refreezing them ( we did not plan on using them until New Year's.) The taste was diminished from what B we had from what we had previously from this company. Poor customer service. We requested half of our cost in refund. THEY AGREED TO REFUND 50.00. Way to expensive for chain store quality lobster tails. We will noit
All in all we ordered lobsters from this company three times. First time it was great. Second time out of 4 lobsters we cooked on a grill, 2 turned into mush, which usually happens when you freeze lobsters multiple times. Third time we ordered 4 more lobsters but bigger in size. When they arrived and we looked inside, they were not even frozen, but already melted. I guess it could be a coincidence that the first order was great. Their lobsters are not cheap, and we do not mind paying as long as we get quality lobsters. So far this company is more a miss than a hit. Very disappointing. If only the lobsters were as good as the pictures.
You are telling me that you are sending me two year old sea food and I shouldn't worry or I should be ok with you saying that you are selling fresh products there's no way You guys should be fined and/or close there's no way. Had I known they were going to be 2 years old one year old 6 months old I would never purchase it if you're going to sell product that's going to be over a year old then you should state that.
We ordered Tuna fish, quality was terrible , not fresh, also the company policy was not responsible . Waste money!
The lobster arrived with broken dry ice bag. Lobster was not cold and they refused to make it right. Buyer beware.
Restaurantji Recommends
Paid for 4 lobsters, 1 of them was dead upon arrival. After contacting company they simply said I should cook the dead lobster and "see how it turns out". Unbelievable!!! No thanks. I'm not going to risk food poisoning! They claim the lobsters are guaranteed to arrive live, but that is a lie. My package arrived with the inside separators crushed and the lobsters lumped on top of each other. Do NOT expect to get a neatly carefully procured package of live lobsters as the youtube video show. This is a sham operation that will not own up to its self proclaimed reputation. I beg you NOT to spend 1 dollar of your hard earned money on this company and their product. Also, the Lobster Bisque sucked. Horrible horrible experience. How the owner of this disgusting company can sleep at night knowing the customers are going to be "guaranteed live lobsters" then told "oh, well you should just cook the dead stinking lobster and see if you survive or not" is the most pathetic response I think I have ever heard. I'd give negative 10 stars if I could. Trust me, if you make the mistake of ordering from this sham co. You might have well just flushed your money down the toilet.
Doesn't get better than Get Maine Lobster. Ordered from here a few times and won't be stopping.
They're prices suck, fresh fish suck and now there's a 20.00 shipping fee. Sizzlefish is much better
I ordered the lobster roll kit.After the package was shipped I received a message that said it would be delayed. So obviously being in the 90s here in North Carolina this time of year the next day when the package arrived all of the dry ice was melted and the lobster was warm and thawed. The order was for special occasion for visitors that were only in town for a couple of days so reordering was out of the question. Very disappointed and not likely to ever order here again as first impressions are everything. Still wondering why my Maine lobster was being shipped from ohio.
The lobster was tough and chewy and it was bland tasting. It also looked like like left over bits and pieces with few chunks. The rolls were a bit hard/stale. I did like that they broke up the 2 lbs in 2-1 lb packs, and the rolls were in packs of 4.
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