Friendly people, good food, fast service. All you need.
Atmosphere: 5
Food: 5
Service: 5
Hamutal Schieber (Tula)
Loved the vegan pizza, and they have vegan gf options. You can sit outside with a dog. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Tom Coomes
Ordered Cary-out online, easy, even set my pickup time to be later than ASAP.
I ordered the Ricotta and Basil, adding tomatoes because I wanted an uplifted Margherita pizza.
Crust and ingredients are top. I looked back at this photo and got hungry.
Worth the hype. Large will feed 3-4 for sure.
Food: 5
Service: 5
jessica ferguson
why are kitchen workers running back and forth from kitchen and serving the dining room? obviously the workers are overworked- the service is awful but can tell they’re doing their best. this is a great business and you can’t afford a bartender/server mid day? be so for real.. the experience could’ve been better. server was so disheveled, obviously overworked and distressed but was great- . disheartening as a portland gem. i won’t support a place that won’t properly staff. typical corporate sell outs. no longer a portland original.
Atmosphere: 1
Food: 3
Service: 1
Morgan Gelfand
The pizza is always undercooked now, it's so disappointing to have to put it in my OWN oven when it gets to my house. We have even asked them to cook it for longer and it's the same.
Cristine Grace
Had a great meal here! The mashed potato pizza is a definite must try. Also had a pepperoni goat cheese pie that was terrific. As well as meatballs and the turkey sandwich with bacon jam. Friendly, attentive service. Great experience all around. And kids with egg, peanut, tree nut and shellfish allergies were able to safely eat here.
Atmosphere: 5
Food: 5
Service: 5
Melissa Taylor
My experience recently at Otto’s on 576 congress street was unacceptable. I received a pizza with mold on the crust and also two hairs in my pizza. I asked to speak to a manager and a woman named Michelle told me she was the manager and there was nobody else I could talk to about this. She would not refund me my money and banned me from coming back when I told Her that I would be giving a negative yet honest review of my experience. Zero stars for the customer service .
Alexander Foster
Some of the best pizza in Portland. Flavors and options are always great. The inside has a nice ambiance if you’re going on a date. The only confusing thing, and maybe I’ve just gotten bad luck, but the service is sometimes sub-par. I wolnt let it take a star away, however, this is an area they could be more consistent on. I think it’s because they don’t have a dedicated server so the cashier/pizza maker ends up taking orders and they maybe are not trained in customer service. And they are busy with their other tasks so not always on top of checking when people come in.
?Old Port, Portland ?Visited: March 2023 ?Parking: metered street parking, paid lots nearby ?Seating/Service: bar or table seating with service ?Menu Favorites: meatball and ricotta pizza among many other unique flavors (mashed potato & bacon) ?Dog-Friendly: no ??Kid-Friendly: yes ⭐️Recommend: order slices to get to try more of their flavor combos, but don't expect the best pizza you've ever had
Humberto Ventura
I stopped in and sat at the bar and ordered a beer and that's where the problems began. The kid behind the bar who was definitely high or afflicted by some mental challenge couldn't find a beer mug and when he finally did, could not figure out how to pour a beer. After 5 minutes of trying to pour a beer, he finally places a pint glass in front of me with about 3" of head and asks me if that looked okay to which I replied no, it doesn't. He disappeared into the back to supposedly fix or replace the keg never to be seen again. A couple of other staff came out and apologetically said they were out of beer mugs which I was not aware was a problem. All this time I thought he was in the back trying to swap out a keg. In addition, I was the only person at the bar and there were only two other patrons in the restaurant, so they were not busy. After another 5 minutes and no beer or anyone to take my order, I decided to leave and try my luck getting a slice at the takeout counter. The young girl at the takeout counter also looked and spoke as if though she may have been high or perhaps exhausted. This was early afternoon on a Saturday. She struggled to tell me what pizzas she had available by the slice and would look at the pies but couldn't formulate the words to describe or name them. I was able to buy a slice and take it to go and I'm happy to report the pizza was in fact tasty. However, the experience left me rather bewildered, and I will not be returning to Otto's unless I'm also high so I can be on the same level as the staff. :-)
I'm giving them 2 stars because this place has potential and makes good pizza, but they need new staff and a strong store manager.
Pizza excellent
Atmosphere: 5
Food: 5
Service: 5
Friendly people, good food, fast service. All you need.
Atmosphere: 5
Food: 5
Service: 5
Loved the vegan pizza, and they have vegan gf options. You can sit outside with a dog. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Ordered Cary-out online, easy, even set my pickup time to be later than ASAP.
I ordered the Ricotta and Basil, adding tomatoes because I wanted an uplifted Margherita pizza.
Crust and ingredients are top. I looked back at this photo and got hungry.
Worth the hype. Large will feed 3-4 for sure.
Food: 5
Service: 5
why are kitchen workers running back and forth from kitchen and serving the dining room? obviously the workers are overworked- the service is awful but can tell they’re doing their best. this is a great business and you can’t afford a bartender/server mid day? be so for real.. the experience could’ve been better. server was so disheveled, obviously overworked and distressed but was great- . disheartening as a portland gem. i won’t support a place that won’t properly staff. typical corporate sell outs. no longer a portland original.
Atmosphere: 1
Food: 3
Service: 1
The pizza is always undercooked now, it's so disappointing to have to put it in my OWN oven when it gets to my house. We have even asked them to cook it for longer and it's the same.
Had a great meal here! The mashed potato pizza is a definite must try. Also had a pepperoni goat cheese pie that was terrific. As well as meatballs and the turkey sandwich with bacon jam. Friendly, attentive service. Great experience all around. And kids with egg, peanut, tree nut and shellfish allergies were able to safely eat here.
Atmosphere: 5
Food: 5
Service: 5
My experience recently at Otto’s on 576 congress street was unacceptable. I received a pizza with mold on the crust and also two hairs in my pizza. I asked to speak to a manager and a woman named Michelle told me she was the manager and there was nobody else I could talk to about this. She would not refund me my money and banned me from coming back when I told Her that I would be giving a negative yet honest review of my experience. Zero stars for the customer service .
Some of the best pizza in Portland. Flavors and options are always great. The inside has a nice ambiance if you’re going on a date. The only confusing thing, and maybe I’ve just gotten bad luck, but the service is sometimes sub-par. I wolnt let it take a star away, however, this is an area they could be more consistent on. I think it’s because they don’t have a dedicated server so the cashier/pizza maker ends up taking orders and they maybe are not trained in customer service. And they are busy with their other tasks so not always on top of checking when people come in.
Parking: No dedicated parking.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Two-Cheese Garlic Sticks
The crust was so good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
?Old Port, Portland
?Visited: March 2023
?Parking: metered street parking, paid lots nearby
?Seating/Service: bar or table seating with service
?Menu Favorites: meatball and ricotta pizza among many other unique flavors (mashed potato & bacon)
?Dog-Friendly: no
??Kid-Friendly: yes
⭐️Recommend: order slices to get to try more of their flavor combos, but don't expect the best pizza you've ever had
I stopped in and sat at the bar and ordered a beer and that's where the problems began. The kid behind the bar who was definitely high or afflicted by some mental challenge couldn't find a beer mug and when he finally did, could not figure out how to pour a beer. After 5 minutes of trying to pour a beer, he finally places a pint glass in front of me with about 3" of head and asks me if that looked okay to which I replied no, it doesn't. He disappeared into the back to supposedly fix or replace the keg never to be seen again. A couple of other staff came out and apologetically said they were out of beer mugs which I was not aware was a problem. All this time I thought he was in the back trying to swap out a keg. In addition, I was the only person at the bar and there were only two other patrons in the restaurant, so they were not busy. After another 5 minutes and no beer or anyone to take my order, I decided to leave and try my luck getting a slice at the takeout counter. The young girl at the takeout counter also looked and spoke as if though she may have been high or perhaps exhausted. This was early afternoon on a Saturday. She struggled to tell me what pizzas she had available by the slice and would look at the pies but couldn't formulate the words to describe or name them. I was able to buy a slice and take it to go and I'm happy to report the pizza was in fact tasty. However, the experience left me rather bewildered, and I will not be returning to Otto's unless I'm also high so I can be on the same level as the staff. :-)
I'm giving them 2 stars because this place has potential and makes good pizza, but they need new staff and a strong store manager.
Atmosphere: 1
Food: 3
Service: 1
Good Pizza to take out
Atmosphere: 3
Food: 5
Service: 4
Great pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
love these guys
Atmosphere: 5
Food: 5
Service: 5
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