As a former Starbucks GM, this crew has it all together. Keep up the great work and customer service! Great Pike Place brew.
Atmosphere: 5
Food: 5
Service: 5
Mike Mitchell
Great service and coffee
Atmosphere: 4
Food: 4
Service: 4
pdiou
Wow. I put a not so positive review for this Starbucks location on Google the other day and I was going back today to edit it and add another star ( up from my first 2 star original review) and today I see that my original review has been removed off of Google (SHAME!) along with the photo proof of my drink so that people would know it was a legit review. WOW so now they are actually manipulating and removing actual reviews:
Here’s the summary. I got a coffee that was undrinkable -totally bad & yucky. This has happened now like 3-4 times usually around the same time of day (4pm or so) from this same location. I wrote in my original review that the coffee was so bad it’s almost like someone there has to be doing it on purpose- it’s that bad- which is really strange because I have gotten excellent coffee from this location ( and many other Starbucks ) before. All I’m ordering is a large Pikes Place with 6 cream and 1 sugar and like clock work around 4pm through their drive through I get a terrible version that is just plain bad- undrinkable. And now I see they delete negative reviews. Wow. I was going to go back and edit the original post with how happy I was with the workers there when I went back in and asked for a replacement after I wrote my original review. I tried to force myself to drink the coffee and just couldn’t make myself do it- it was that GROSS- and I’ve eaten and drunk a lot of bad stuff in my life… (Just sayn’). The guy working was very nice and offered to remake it for me- he seemed really genuine and I appreciated his kind words and making me a replacement drink - a hot coca with cream ( not a pikes place as I was too grossed out to even consider tempting fate - it was truly that hideous) asap that was awesome.
The truth: The first coffee was still terrible - and whoever deleted the original review off of Google reviews should be ashamed of themselves. Moral of the story- maybe skip this place after 3pm or so? Although I do appreciate the service once I was forced to go back and return the undrinkable drip coffee-! Yuck! The replacement Hot Cocoa was actually very good indeed 😃
Atmosphere: 3
Food: 2
Service: 4
Keo Cain
I just wanted to say I think the staff is unprofessional. For the first time when ordering through door dash, I ended up getting a call from the dasher who did not speak English by the way, try to tell me that the drink I ordered was not available. The staff should’ve been professional and called me themselves to tell me and ask me if I wanted a replacement. I work in food service as a host/server and this is something I would always do is call the customer myself if there is a problem. Not have the dasher do it.
Food: 4
Service: 1
Raj Patole
Terrible experience
S T
The team at the Forest Ave Starbucks is truly one of the kindest group of baristas in all of Portland.
Atmosphere: 5
Food: 5
Service: 5
Diane N
The team at Forest Ave are the BEST! No matter how busy they are they are kind, recognize their customers as individuals and serve consistently good Starbucks fare. Thank you for bring forward kindness in Portland!
Atmosphere: 5
Food: 5
Service: 5
Jade Howard
Best staff! I will literally drive up to 20 mins out of my way to stop at this Starbucks rather then the others ones. I have a very complicated drink( I’m literally the worst )and this is the only one that never messes it up and greats me happily every-time and knows my name.This Starbucks remind me of the cheers bar (?you wanna go where everybody knows your name ?) staff is very demure
Atmosphere: 5
Food: 5
Service: 5
Jessica Raiche
Loyal customer to Starbucks. I buy a coffee on an almost daily basis… this is a $7 coffee, why is it not full? Unacceptable! Cmon. Do better. There were two other drinks in this order that looked the same. $20+ later… ?♀️
^^edit for the response below: I had it picked up and delivered…
I've been coming here for years and am blown away at how nice and friendly the workers are here every time!!
Atmosphere: 5
Food: 5
Service: 5
Trittany Penn
My drink was actually made right and around Portland - I find that pretty hard to come by!
Jerramy Doughty
Didn't order food. I do not care for their food. My kids like it though.
Atmosphere: 5
Service: 5
Ian Warner
Literally ordered a large 7$ dollar caramel frappe and received it without it being blended (literally giant chunks of ice only) and without any caramel whatsoever (I wish I was exaggerating), while watching the barista chat with her five friends that were taking up all the seats in the establishment, even though the person I went through it was disabled.
Atmosphere: 1
Food: 1
Service: 1
ken
It's a busy place but the staff is extremely friendly.
Long wait for drive thru
Atmosphere: 2
Food: 5
Service: 2
As a former Starbucks GM, this crew has it all together. Keep up the great work and customer service! Great Pike Place brew.
Atmosphere: 5
Food: 5
Service: 5
Great service and coffee
Atmosphere: 4
Food: 4
Service: 4
Wow. I put a not so positive review for this Starbucks location on Google the other day and I was going back today to edit it and add another star ( up from my first 2 star original review) and today I see that my original review has been removed off of Google (SHAME!) along with the photo proof of my drink so that people would know it was a legit review. WOW so now they are actually manipulating and removing actual reviews:
Here’s the summary. I got a coffee that was undrinkable -totally bad & yucky. This has happened now like 3-4 times usually around the same time of day (4pm or so) from this same location. I wrote in my original review that the coffee was so bad it’s almost like someone there has to be doing it on purpose- it’s that bad- which is really strange because I have gotten excellent coffee from this location ( and many other Starbucks ) before. All I’m ordering is a large Pikes Place with 6 cream and 1 sugar and like clock work around 4pm through their drive through I get a terrible version that is just plain bad- undrinkable. And now I see they delete negative reviews. Wow. I was going to go back and edit the original post with how happy I was with the workers there when I went back in and asked for a replacement after I wrote my original review. I tried to force myself to drink the coffee and just couldn’t make myself do it- it was that GROSS- and I’ve eaten and drunk a lot of bad stuff in my life… (Just sayn’). The guy working was very nice and offered to remake it for me- he seemed really genuine and I appreciated his kind words and making me a replacement drink - a hot coca with cream ( not a pikes place as I was too grossed out to even consider tempting fate - it was truly that hideous) asap that was awesome.
The truth:
The first coffee was still terrible - and whoever deleted the original review off of Google reviews should be ashamed of themselves. Moral of the story- maybe skip this place after 3pm or so? Although I do appreciate the service once I was forced to go back and return the undrinkable drip coffee-! Yuck! The replacement Hot Cocoa was actually very good indeed 😃
Atmosphere: 3
Food: 2
Service: 4
I just wanted to say I think the staff is unprofessional. For the first time when ordering through door dash, I ended up getting a call from the dasher who did not speak English by the way, try to tell me that the drink I ordered was not available. The staff should’ve been professional and called me themselves to tell me and ask me if I wanted a replacement. I work in food service as a host/server and this is something I would always do is call the customer myself if there is a problem. Not have the dasher do it.
Food: 4
Service: 1
Terrible experience
The team at the Forest Ave Starbucks is truly one of the kindest group of baristas in all of Portland.
Atmosphere: 5
Food: 5
Service: 5
The team at Forest Ave are the BEST! No matter how busy they are they are kind, recognize their customers as individuals and serve consistently good Starbucks fare. Thank you for bring forward kindness in Portland!
Atmosphere: 5
Food: 5
Service: 5
Best staff! I will literally drive up to 20 mins out of my way to stop at this Starbucks rather then the others ones. I have a very complicated drink( I’m literally the worst )and this is the only one that never messes it up and greats me happily every-time and knows my name.This Starbucks remind me of the cheers bar (?you wanna go where everybody knows your name ?) staff is very demure
Atmosphere: 5
Food: 5
Service: 5
Loyal customer to Starbucks. I buy a coffee on an almost daily basis… this is a $7 coffee, why is it not full? Unacceptable! Cmon. Do better. There were two other drinks in this order that looked the same. $20+ later… ?♀️
^^edit for the response below: I had it picked up and delivered…
Service: 1
Restaurantji Recommends
I've been coming here for years and am blown away at how nice and friendly the workers are here every time!!
Atmosphere: 5
Food: 5
Service: 5
My drink was actually made right and around Portland - I find that pretty hard to come by!
Didn't order food. I do not care for their food. My kids like it though.
Atmosphere: 5
Service: 5
Literally ordered a large 7$ dollar caramel frappe and received it without it being blended (literally giant chunks of ice only) and without any caramel whatsoever (I wish I was exaggerating), while watching the barista chat with her five friends that were taking up all the seats in the establishment, even though the person I went through it was disabled.
Atmosphere: 1
Food: 1
Service: 1
It's a busy place but the staff is extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
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