Starbucks

1001 Westbrook St, Portland
(207) 774-6371

Recent Reviews

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coolscorp (xicadelik)

I really liked this place! I never had such good, friendly, fast quality service at these type places SPECIALLY at an airport location but yet here i was giving it a shot and i was left so very pleased and impressed my friend had mentioned starbucks makes iced chai teas since Dunkins been lacking on all ends for me as of lately so i decided to check it out it was made to perfection! I also got the cake pops they had out and was even more excited to find out they warmed them up for me before giving them to me or maybe even gave me fresher ones instead of the ones on display im not sure as i walked away fast but it was such a pleasant surprised when i bit into them 🄰 keep up the good work guys!!

Atmosphere: 5

Food: 5

Service: 5

Kirsten T

Suggestion: if you have to have Starbucks from here order with no ice or light ice.
Significant up charge at airport, drink cost 2$ more than anywhere else I have ordered. Like 8.50 for a tall refresher. It was also 100% ice, apparently ā€œmeasured properly.ā€ So gone in 3 sips. Does it really hurt to remake a drink? Apparently.

William DeSena

Has to be the worst Starbucks in the nation lol

Elly Burnham

4:50 am the baristas were so friendly and they made the best brown sugar shaken espresso I’ve ever had at Starbucks! Amazing

Barbara Gough

I ordered a hot chocolate. The cup had a lid on it. The minute I brought the cup to my lips I could smell that it was coffee. I took a taste of it and although I am not a coffee drinker I could taste that it was black coffee. I took it back and told them I ordered hot chocolate but that I had gotten coffee. The girl behind the counter took the lid off. She was pouring it into the sink. I could see that it was very dark and very fluid. Much more than hot chocolate ever would be. And she said," that was definitely hot. Chocolate." Told her not to bother making me anything else and I left. I drink Hot chocolate every single day of my life. I know what it looks like, how it tastes and how it smells. What happened to," oh I'm sorry. Let me remake that for you."

Service: 1

Ally

Even though my food came out significantly later than others behind me in line and having to check in with the order, it’s what I was expecting. The staff were very friendly and did a great job keeping up despite how busy it was. My gingerbread chai was rang up incorrectly (chai sub gingerbread; aka steamed milk, water, gingerbread syrup) but it was still delicious since it was the gingerbread I was craving. Always use my stars at airport locations to accommodate for higher prices.

Atmosphere: 5

Food: 5

Service: 3

Amy Dreher

There was a line so I ordered through the mobile app. My order came out later than those in line. I'm assuming there are some hiccups with the mobile system. Order from the regular line.

Atmosphere: 3

Food: 1

Service: 2

Tobin Williamson

I’m generally a big fan of this location. It’s a Starbucks at the airport, so the prices are significantly higher than non-airport stores. Just be prepared for some sticker shock. Still, the employees are almost always really friendly (a big plus at the pre-dawn hours when I’m usually here), the service is always extremely fast for how busy it is, and I’ve never had any complaints with the food or drinks. It’s by far the best food / drink option at an airport that desperately needs more selection. Keep up the good work, PWM Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Joseph Crook

$9.30 for a Grande Frappe???
Nope

Aurora Welker

Neither drink was made correctly and they were rude about it. I also ordered an iced london fog and they told me that wasn’t possible after I received the drink. Dookie dookie dookie

Atmosphere: 1

Food: 1

Service: 1

Dot Piazzola

Wow I ordered an iced blonde latte and the young server gave me a hot latte. I said it was supposed to be iced and she told me it wasn’t on the order. So I told her that is what I ordered. She very rudely said ok ok I’ll make you an iced one. What happened to politeness?

Service: 1

Jon Kevin Gossett

The country’s most unfriendly Starbucks (lady with glasses), but the coffee is good.

Atmosphere: 4

Food: 4

Service: 1

Ulises Ramirez

They clearly don't know how to make a simple drink. We asked for a vanilla sweat cream coldbrew with extra cold foam. All they did was put two pumps of sweetener and cold foam over coldbrew. When it clearly calls for more then just that. Then you try to get it fix and tell you that you're wrong. You are better off getting something better somewhere else. Don't waste your time.

Atmosphere: 1

Food: 1

Service: 1

Leonardo Dorado

Poor customer service, no 'good morning' or 'hey', I never got the order, my flight was boarding after waiting for 15 minutes.

Atmosphere: 3

Food: 3

Service: 2

Rachel Cox

One of the best airport Starbucks I've been to! I also loved that they still had the Been There series mugs as those are my favorite designs!

Atmosphere: 5

Food: 5

Service: 5

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