Starbucks

363 Maine Mall Rd, South Portland
(207) 541-3660

Recent Reviews

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Amy Flower

Food was hot, drink was yummy and cold. The lady taking our order was friendly.
It was a quick wait.

Atmosphere: 5

Food: 5

Service: 5

Eva

Absolutely terrible. A girl with purple hair was aggressively rude and she also gave me the wrong size and overcharged me. She was talking to me with such disrespect that it was embarrassing. After asking what all of the eyerolls and disrespect was for I got a bland answer and was laughed at. All of the employees were standing watching and also laughed. Then I was told to “just leave”. I just wanted a venti drink and instead got the smallest size and was still charged for the venti. I have no disrespect towards her whatsoever and she was mad about not giving a tip. Even though I told her that I would give her a cash tip instead. Worst customer service I have ever had. I am not going to be going back to this Starbucks again. Terrible, terrible. If you see the purple haired girl in there just know you should run. That’s it. I’m shocked and cannot even believe how rude she was. -100000/10

Atmosphere: 1

Food: 2

Service: 1

A. Vaidya

It’s a fairly standard Starbucks - okay coffee and better-than-average food that is slightly overpriced. The service was very kind and friendly, which is not something that every Starbucks excels at, but this one was a pleasant surprise. Overall, a nice enough place, with 8 or 9 small tables, to hunker down at with wifi for you to get work done while waiting for your departing flight at the nearby airport.

Atmosphere: 4

Food: 4

Service: 5

John Howard

Sad... This location used to be the best around. The inconsistentcy is disappointing. Soupy frappuccino one day. Too thick and no flavor the next. Perfect the next.

Atmosphere: 5

Food: 1

Service: 1

Tenzin Lungtok

Wonderful service 🥰🥰🥰🥰😻🥇🥇🥇🥇💪

Atmosphere: 5

Food: 5

Service: 5

Cassandra Ditzel

Love this location! The employees are super friendly and cheerful and the coffee is great every time!

Atmosphere: 5

Food: 5

Service: 5

Robyn King

Love this Starbucks! Whenever I order ahead my food/drink is always ready in a timely manner. The staff is always super friendly, and I especially love the little notes they sometimes write on my coffee! Highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Sandie Doyon

Great location, very quick and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Travis B

Barista at the drive thru was super kind and made my order for me despite my ordering from the wrong location on my app. This kind of customer service is what Starbucks should be about. 10/10, would return.

Garage Matters

Worst StarBucks experience ever!!! This is a tall hot white chocolate mocha??? I don’t usually post negative reviews but this was the second one served to me like this and I don’t believe that store cares. If this is what you’re going to serve me then I’d rather write this negative review and take my money where the employees care about the product they serve their customers.

Really don’t care about customer service giving me the standard cookie cuter response for a negative review!

Atmosphere: 1

Food: 1

Service: 1

Fu Lo

Worst StarBucks experience ever!!! This is a tall hot white chocolate mocha??? I don’t usually post negative reviews but this was the second one served to me like this and I don’t believe that store cares. If this is what you’re going to serve me then I’d rather write this negative review and take my money where the employees care about the product they serve their customers.

Really don’t care about customer service giving me the standard cookie cuter response for a negative review!

Atmosphere: 1

Food: 1

Service: 1

Snowy Smith

Love my peppermint mocha

Atmosphere: 5

Food: 5

Service: 5

Tony Alvarez

Really disappointed with Starbucks and the changes. It used to be a place to go and chill and watch people. Very cold and unwelcoming. Can't even fix your coffee like you want anymore ?. Very disappointed. I will not go back.

Atmosphere: 1

Food: 1

Service: 3

C

I've yet to have a drink remade at this location.

Atmosphere: 5

Food: 5

Service: 5

Jess Dambrosio

They were SO kind. I felt embarrassed because I don’t know the Starbucks menu. I am converting from DD and they let me sample flavors and took their time educating me on the menu. Thank you Mae! And the other employee was super helpful just started my day right! Not used to such kindness! Starbucks fan, for life.

Atmosphere: 5

Food: 5

Service: 5

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