They never said 2 words to me the whole time I was here so I didn't know where to order very unpleasant
Atmosphere: 1
Service: 1
richard strachan
Great cashier. Very hospitable! Good food as usaual
Dan Johnson
I made an order through door dash and one of the items was a blt chicken sandwich. There was no bacon at all. That is the main item on a blt. The receipt was correct but the sandwich had no bacon. How do you miss that!!!
Amber Harvey
This place isn’t committed to staying open and it shows. Every time I come in here it’s empty but somehow every single table is filthy, covered in chewed up food or sticky with a mystery wet puddle. I wouldn’t come back if the person I love most didn’t insist on coming here and being disappointed every time. The fries are always hot, I’ll give them that, and frostys are frozen. At least the ice cream machine isn’t broken. One of the things that drives me nuts the most is that you can show up at 10:30am for breakfast and they’ll tell you to reorder because they’re out even though the cut off is 11am. The particular incident leading up to this review was when we came in at 10:55 and ordered (and the order went through on the kiosk because there was NO ONE at the register even though a cashier is a huge part of accessibility for some disabled and older people) but I’ve come in in the past at 10:30am and they haven’t made breakfast I’ve ordered. The cut off is 11am. Not 10:30am. Not 10:45. Not 10:55. It takes a special kind of incompetence to turn someone who works in customer service into what’s usually considered a Karen but damn if they don’t take the cake because here I am. I wonder what Wendy’s corporate thinks of this franchise location, but doubt this review will change anything because on yelp this location has a 2.1 and they haven’t changed a thing. May this kind of experience never happen to you
Atmosphere: 3
Food: 3
Service: 1
Alana Jones
Garbage customer service. Night crew especially on Nov 1, 2025 had awful attitudes and sounded one second away from cussing me out for picking up my mobile order. Get a better crew. The service is ratchet day and night. The food is always cold too.
Andrea Pierce
Better than mcdonalds is all I can say!
Atmosphere: 5
Food: 4
Service: 5
Regina Alphin
The food was hot, delicious and fast! The manager and employees were nice and professional. The store was very clean!! No food on the floor, tables all clean and the bathroom were clean as well. Highly recommend!! Gina- Denton, MD
Atmosphere: 5
Food: 5
Service: 5
samy said
I dream of the $0.99 cookies every dinner
Atmosphere: 4
Food: 5
Service: 5
Gray._.
Place a mobile order but accidentally order here instead of my town. I understand that’s my fault. I called and they said I’d get my refund soon. Never got a refund. Called against and got a rude disrespectful employee telling me the complete opposite of what the general manger told me before and saying that I wouldn’t be able to get my refund unless I go there. I live two hours away and only go there once in a while for the mall. I work in customer service but you should never be rude about someone wanting their money back.
Staff was blah and the food was not even edible. They gave us cold fried. They replaced them and even the new ones were cold and soggy. The burgers I don't think we're even under a heat lamp. Also cold. I didn't eat it , my partner did and he got sick later. Also the bill was way to high. Go to a sit down place for a steak and pay ten bucks more
Tj Rose
The best fast food experience I’ve ever had! Buffy was very friendly taking our order and when we asked for hot sauce, she gave us multiple options instead of just throwing one in the bag.
Food: 5
Service: 5
Alex Bosquette
shout out to that one guy that was going thru it but was chill abt it lol, thx for the frosty - i hope u got ur own at some point
Atmosphere: 5
Food: 5
Service: 5
Joy Agnes Malazarte
A nice place and food. The service was great!
Atmosphere: 4
Food: 4
Service: 4
Joshua Meserve
The manager Buffy was very kind and helpful. Had an error with the app. She refused to let it slow us down 5 star service
They never said 2 words to me the whole time I was here so I didn't know where to order very unpleasant
Atmosphere: 1
Service: 1
Great cashier. Very hospitable! Good food as usaual
I made an order through door dash and one of the items was a blt chicken sandwich. There was no bacon at all. That is the main item on a blt. The receipt was correct but the sandwich had no bacon. How do you miss that!!!
This place isn’t committed to staying open and it shows. Every time I come in here it’s empty but somehow every single table is filthy, covered in chewed up food or sticky with a mystery wet puddle. I wouldn’t come back if the person I love most didn’t insist on coming here and being disappointed every time. The fries are always hot, I’ll give them that, and frostys are frozen. At least the ice cream machine isn’t broken. One of the things that drives me nuts the most is that you can show up at 10:30am for breakfast and they’ll tell you to reorder because they’re out even though the cut off is 11am. The particular incident leading up to this review was when we came in at 10:55 and ordered (and the order went through on the kiosk because there was NO ONE at the register even though a cashier is a huge part of accessibility for some disabled and older people) but I’ve come in in the past at 10:30am and they haven’t made breakfast I’ve ordered. The cut off is 11am. Not 10:30am. Not 10:45. Not 10:55. It takes a special kind of incompetence to turn someone who works in customer service into what’s usually considered a Karen but damn if they don’t take the cake because here I am. I wonder what Wendy’s corporate thinks of this franchise location, but doubt this review will change anything because on yelp this location has a 2.1 and they haven’t changed a thing. May this kind of experience never happen to you
Atmosphere: 3
Food: 3
Service: 1
Garbage customer service. Night crew especially on Nov 1, 2025 had awful attitudes and sounded one second away from cussing me out for picking up my mobile order. Get a better crew. The service is ratchet day and night. The food is always cold too.
Better than mcdonalds is all I can say!
Atmosphere: 5
Food: 4
Service: 5
The food was hot, delicious and fast! The manager and employees were nice and professional. The store was very clean!! No food on the floor, tables all clean and the bathroom were clean as well. Highly recommend!!
Gina- Denton, MD
Atmosphere: 5
Food: 5
Service: 5
I dream of the $0.99 cookies every dinner
Atmosphere: 4
Food: 5
Service: 5
Place a mobile order but accidentally order here instead of my town. I understand that’s my fault. I called and they said I’d get my refund soon. Never got a refund. Called against and got a rude disrespectful employee telling me the complete opposite of what the general manger told me before and saying that I wouldn’t be able to get my refund unless I go there. I live two hours away and only go there once in a while for the mall. I work in customer service but you should never be rude about someone wanting their money back.
Atmosphere: 1
Service: 1
Ok place to eat
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Staff was blah and the food was not even edible. They gave us cold fried. They replaced them and even the new ones were cold and soggy. The burgers I don't think we're even under a heat lamp. Also cold. I didn't eat it , my partner did and he got sick later. Also the bill was way to high. Go to a sit down place for a steak and pay ten bucks more
The best fast food experience I’ve ever had! Buffy was very friendly taking our order and when we asked for hot sauce, she gave us multiple options instead of just throwing one in the bag.
Food: 5
Service: 5
shout out to that one guy that was going thru it but was chill abt it lol, thx for the frosty - i hope u got ur own at some point
Atmosphere: 5
Food: 5
Service: 5
A nice place and food. The service was great!
Atmosphere: 4
Food: 4
Service: 4
The manager Buffy was very kind and helpful. Had an error with the app. She refused to let it slow us down 5 star service
Atmosphere: 5
Food: 5
Service: 5
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