Dunkin'

Name: Dunkin'
Address: 5 Ridge Rd, Richmond, Maine, 04357, US
Telephone: (207) 737-0973
Price range: $
Rating: 3

$ • Coffee Shops, Donuts

Hours:
5 Ridge Rd, Richmond
(207) 737-0973

Menu Order Online

About Dunkin' Donuts

Dunkin' is a rest stop on the way south, known for its hashbrowns that may sometimes taste like bacon. A customer had a negative experience with cross-contamination and requested the return of coconut milk. The service can vary, with some staff members being friendly, helpful, and efficient, while others have been criticized for poor product knowledge, lack of cleanliness, and slow service. Recently, a young employee named Daniel has been praised for his exceptional service, earning loyalty from long-term customers who now prefer this location over others nearby. Customers have also shared positive experiences with staff like Brenda and a mystery worker, especially when they go above and beyond to help, such as fixing app issues quickly. However, there have been instances where the service was not as smooth, such as receiving a regular iced coffee instead of a signature latte, and staff being distracted by conversations rather than focusing on customer needs. Despite some issues, the restaurant features a well-stocked display case and knowledgeable employees, and overall customer satisfaction seems to be improving thanks to the helpful and friendly staff.