By far the most incompetent people I’ve had to deal with. we called in to order a pizza and they said it had to be delivered to DoorDash and so they connected us with the New Jersey DoorDash; we live in Maine. Though the DoorDash driver was very polite convenient and helped us get our money back. We cannot say the same about the Pizza Hut in Rockland. I am sure that most of the people working there on the spectrum of some sort, but it’s no excuse poor service. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Christopher Lowden
Delivered incorrect food and refused to answer their phones. Spent 15 minutes on hold.
Atmosphere: 1
Food: 1
Service: 1
Michael Anthony
Waitress was friendly but forgot menus,silverware, plates etc pizza was adequate, i guess they forgot we were there, had to go to counter to cash out, oh well I won't go back,
Atmosphere: 1
Food: 3
Service: 1
S M
Service was beyond amazing. Pizza was good hut pizza.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey DERR
Attempted to be seated at about 6:30-6:45 last night and was told by person at register that their server had to leave so we couldn't be seated. She may have been the manager but unsure. There were several tables occupied and they appeared to have ordered and been served. The two minutes it would have taken to seat us and take our drink/pizza order could have been handled easily but it was apparent that the person speaking to us had neither the desire or wherewithal to do so. We bypassed several restaurants because we wanted Pizza Hut. Zero Stars.
Atmosphere: 1
Food: 1
Service: 1
Katherine Wadley
Ordered 2 thin crust pizzas. They were the worst pizzas I ever had, and I’m in my 60’s. It was like cardboard.
Food: 1
Service: 5
fernando garcia avelar
an unforgettable pizza
Atmosphere: 5
Food: 5
Service: 5
Habibullah Hayat
It was alright
Atmosphere: 5
Food: 5
Service: 5
Elvs Presle1997
Call center is terrible .Rockland , Maine.. person who answered phone couldn't speak English. Twice in a row they made my pizza wrong. They need to answer their phone in Rockland , Maine, not. CHINA. FOOD IS EXCELLENT. GREAT PIZZA
Not sure if this is a store issue or an app issue. I ordered lemon pepper fries with sweet chili wings and honey bbq wings. I received Cajun fries with spicy garlic wings and garlic parmesan wings. What happened?
Update 06/12/25 gave this store my last chance tonight. They need to hire their own drivers. Placed my order, said it would arrive at 7pm. Didn't arrive until 8:30ish because they couldn't find a Door Dasher to pick it up. Couldn't even connect to a human at the local store. My order sat completed for over an hour. Fries were soggy, pizza was dry, wings had no sauce on them like the store forgot?
Becky Graham
We dined there yesterday May 6th. A birthday girls choice for dinner. I did not get the young man’s name but I want to say he went above and beyond to make her feel special. He was working as host, waiter and cashier and did a great job. I only hope someone recognizes who it was and pass along my appreciation. Granddaughter gave him a five star review!!!
Atmosphere: 5
Food: 5
Service: 5
Elaina Richardson
Boyfriend and I went to eat in the resturant other day and all the lights were on door unlocked.. No one was home..
Anthony Pendergrass
Good food and waitress was nice
Sean Bussell
When did Pizza Hut change the recipe for it's sauce? 😞😞😞
Good food, fast service and free WiFi!
Atmosphere: 5
Food: 5
Service: 5
By far the most incompetent people I’ve had to deal with. we called in to order a pizza and they said it had to be delivered to DoorDash and so they connected us with the New Jersey DoorDash; we live in Maine. Though the DoorDash driver was very polite convenient and helped us get our money back. We cannot say the same about the Pizza Hut in Rockland. I am sure that most of the people working there on the spectrum of some sort, but it’s no excuse poor service. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Delivered incorrect food and refused to answer their phones. Spent 15 minutes on hold.
Atmosphere: 1
Food: 1
Service: 1
Waitress was friendly but forgot menus,silverware, plates etc pizza was adequate, i guess they forgot we were there, had to go to counter to cash out, oh well I won't go back,
Atmosphere: 1
Food: 3
Service: 1
Service was beyond amazing. Pizza was good hut pizza.
Atmosphere: 5
Food: 5
Service: 5
Attempted to be seated at about 6:30-6:45 last night and was told by person at register that their server had to leave so we couldn't be seated. She may have been the manager but unsure. There were several tables occupied and they appeared to have ordered and been served. The two minutes it would have taken to seat us and take our drink/pizza order could have been handled easily but it was apparent that the person speaking to us had neither the desire or wherewithal to do so. We bypassed several restaurants because we wanted Pizza Hut. Zero Stars.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 thin crust pizzas. They were the worst pizzas I ever had, and I’m in my 60’s. It was like cardboard.
Food: 1
Service: 5
an unforgettable pizza
Atmosphere: 5
Food: 5
Service: 5
It was alright
Atmosphere: 5
Food: 5
Service: 5
Call center is terrible
.Rockland , Maine.. person who answered phone couldn't speak English. Twice in a row they made my pizza wrong. They need to answer their phone in Rockland , Maine, not. CHINA. FOOD IS EXCELLENT. GREAT PIZZA
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Personal Pan Pizza
Restaurantji Recommends
Not sure if this is a store issue or an app issue. I ordered lemon pepper fries with sweet chili wings and honey bbq wings. I received Cajun fries with spicy garlic wings and garlic parmesan wings. What happened?
Update 06/12/25 gave this store my last chance tonight. They need to hire their own drivers. Placed my order, said it would arrive at 7pm. Didn't arrive until 8:30ish because they couldn't find a Door Dasher to pick it up. Couldn't even connect to a human at the local store. My order sat completed for over an hour. Fries were soggy, pizza was dry, wings had no sauce on them like the store forgot?
We dined there yesterday May 6th. A birthday girls choice for dinner. I did not get the young man’s name but I want to say he went above and beyond to make her feel special. He was working as host, waiter and cashier and did a great job. I only hope someone recognizes who it was and pass along my appreciation. Granddaughter gave him a five star review!!!
Atmosphere: 5
Food: 5
Service: 5
Boyfriend and I went to eat in the resturant other day and all the lights were on door unlocked.. No one was home..
Good food and waitress was nice
When did Pizza Hut change the recipe for it's sauce? 😞😞😞
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