Dunkin’: where coffee goes to die and breakfast is a gamble with your sanity.
Every cup of coffee tastes like it was brewed with last night’s mop water and a dash of regret. And don’t bother ordering anything specific because they’ll just freestyle your order like it’s open mic night. Want cream and sugar? Here’s black coffee and a napkin. Craving crispy bacon? Enjoy this floppy, raw strip straight off the pig.
And the wait time? Oh, it’s legendary. Imagine the line for Superman at Six Flags, but instead of a thrill ride, you get handed a stale donut and a cold brew that tastes like hot disappointment.
America runs on Dunkin’? More like America trips, falls, and questions its life choices on Dunkin’. 1 star because I can’t give negative.
Atmosphere: 1
Food: 1
Service: 1
Charlie McAloon sr
Brad ur the best brother!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Vic61
Always good
Atmosphere: 5
Food: 5
Service: 5
James Denton
Best maple ? egg ? croissant I ever had
Atmosphere: 4
Food: 5
Service: 4
EDRReal
Both employees were incredibly high, and I saw one vaping weed just behind the wall on the left when you walk in. I ordered ahead and they didn’t even realize the order was there until I arrived. They got both my drink and my sandwich wrong and couldn’t understand me when I explained how the items were incorrect. I’ve worked at Dunkin’ not long ago and this is highly unacceptable—I would’ve been fired for being high on the job and vaping even more weed during my shift. I understand there’s a cannabis store right next to them, but come on.
Atmosphere: 1
Food: 1
Service: 1
devin orcutt
This has to be the worst Dunkin in southern Maine, I’ll order ahead they don’t put stuff on the pick up counter thing, they’ll keep it out of your reach and you can’t see if it’s yours or not, I ask for a muffin with butter melted they hand me a muffin with butter packets on the side feels more luke warm then heated. I tore my meniscus once and I’m confident I still moved faster then everyone in there, terrible service
Atmosphere: 2
Food: 2
Service: 1
Erin H
They should really put a sign up when the lobby is closed and remove that option from mobile ordering!!
George Higgins
They used to be very good at making coffee... Used to be.. every time I go thru the drive thru they NEVER put the sugar in my coffee! I mean like we pay for them to make us a cup so please put what we all for in our coffee!! 2 new guys don't know what they're doing nor can they speak good English..
Atmosphere: 3
Food: 3
Service: 1
sophia rago
I walked in this morning to get my coffee deal and a side donut for nurses week; I am a nurse. I stood there for about six minutes and not one of the four employees, including the manager, even acknowledged me or told me I’ll be with you in a minute. Very poor service and very unfortunate.
There’s a massive power outage across southern Maine right now and this is the only Dunkin anywhere that was open this morning…I went this morning and the amount of people there was insane, and as someone who works in the restaurant industry I’ve never seen anything like this before. There were only three people working and all were doing an amazing job! I received excellent customer service despite the hell these people were being put through. I wish I had gotten their names because all of these employees deserve a raise for persevering through the most insane rush I have ever witnessed.
Food: 5
Service: 5
ronda decesaro
I spend a lot of money at Dunkin donuts and this is by far the absolute worst Dunkin I've ever been too! They literally will only work on 1 order at a time. So they will make you wait 20+ minutes at the speaker until they completely finish the car in front! And they still mess up my order ever time . Close the store down if you can't run it! It's so frustrating cars just leaving the line left and right!!!
Atmosphere: 1
Food: 1
Service: 1
Anna Mullen
I went through for a Nitro coffee which they have had but instead they stuck cold brew in an expresso shot expresso shot and my coffee tasted absolutely horrible the Nitro coffee O coffee is cool and taste smooth. I also ordered avocado with bacon on a sourdough and the bacon barely was Cooked. The avocado also tasted off I threw it out that was disgusting
Atmosphere: 3
Food: 2
Service: 1
Susan
Need to train staff on getting in person orders correctly! Repeated my order SEVERAL times, clearly, and woman did not get it correctly. Seemed not to know the order computer.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts, Hash Browns
Mike Doyer
Today was the last time I spend a half an hour in line. Never coming back to this store. There was only one car ahead of me!
Dunkin’: where coffee goes to die and breakfast is a gamble with your sanity.
Every cup of coffee tastes like it was brewed with last night’s mop water and a dash of regret. And don’t bother ordering anything specific because they’ll just freestyle your order like it’s open mic night. Want cream and sugar? Here’s black coffee and a napkin. Craving crispy bacon? Enjoy this floppy, raw strip straight off the pig.
And the wait time? Oh, it’s legendary. Imagine the line for Superman at Six Flags, but instead of a thrill ride, you get handed a stale donut and a cold brew that tastes like hot disappointment.
America runs on Dunkin’? More like America trips, falls, and questions its life choices on Dunkin’. 1 star because I can’t give negative.
Atmosphere: 1
Food: 1
Service: 1
Brad ur the best brother!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Always good
Atmosphere: 5
Food: 5
Service: 5
Best maple ? egg ? croissant I ever had
Atmosphere: 4
Food: 5
Service: 4
Both employees were incredibly high, and I saw one vaping weed just behind the wall on the left when you walk in. I ordered ahead and they didn’t even realize the order was there until I arrived. They got both my drink and my sandwich wrong and couldn’t understand me when I explained how the items were incorrect. I’ve worked at Dunkin’ not long ago and this is highly unacceptable—I would’ve been fired for being high on the job and vaping even more weed during my shift. I understand there’s a cannabis store right next to them, but come on.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst Dunkin in southern Maine, I’ll order ahead they don’t put stuff on the pick up counter thing, they’ll keep it out of your reach and you can’t see if it’s yours or not, I ask for a muffin with butter melted they hand me a muffin with butter packets on the side feels more luke warm then heated. I tore my meniscus once and I’m confident I still moved faster then everyone in there, terrible service
Atmosphere: 2
Food: 2
Service: 1
They should really put a sign up when the lobby is closed and remove that option from mobile ordering!!
They used to be very good at making coffee... Used to be.. every time I go thru the drive thru they NEVER put the sugar in my coffee! I mean like we pay for them to make us a cup so please put what we all for in our coffee!! 2 new guys don't know what they're doing nor can they speak good English..
Atmosphere: 3
Food: 3
Service: 1
I walked in this morning to get my coffee deal and a side donut for nurses week; I am a nurse. I stood there for about six minutes and not one of the four employees, including the manager, even acknowledged me or told me I’ll be with you in a minute. Very poor service and very unfortunate.
Service: 1
Just close this branch… terrible on all accounts
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There’s a massive power outage across southern Maine right now and this is the only Dunkin anywhere that was open this morning…I went this morning and the amount of people there was insane, and as someone who works in the restaurant industry I’ve never seen anything like this before. There were only three people working and all were doing an amazing job! I received excellent customer service despite the hell these people were being put through. I wish I had gotten their names because all of these employees deserve a raise for persevering through the most insane rush I have ever witnessed.
Food: 5
Service: 5
I spend a lot of money at Dunkin donuts and this is by far the absolute worst Dunkin I've ever been too! They literally will only work on 1 order at a time. So they will make you wait 20+ minutes at the speaker until they completely finish the car in front! And they still mess up my order ever time . Close the store down if you can't run it! It's so frustrating cars just leaving the line left and right!!!
Atmosphere: 1
Food: 1
Service: 1
I went through for a Nitro coffee which they have had but instead they stuck cold brew in an expresso shot expresso shot and my coffee tasted absolutely horrible the Nitro coffee O coffee is cool and taste smooth. I also ordered avocado with bacon on a sourdough and the bacon barely was Cooked. The avocado also tasted off I threw it out that was disgusting
Atmosphere: 3
Food: 2
Service: 1
Need to train staff on getting in person orders correctly! Repeated my order SEVERAL times, clearly, and woman did not get it correctly. Seemed not to know the order computer.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts, Hash Browns
Today was the last time I spend a half an hour in line. Never coming back to this store. There was only one car ahead of me!
Atmosphere: 1
Food: 3
Service: 1
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