Uno Pizzeria & Grill

We recently visited this restaurant while traveling with our children from out of state, and unfortunately, our experience was deeply disappointing from the moment we arrived. Upon pulling into the lot, the run-down appearance of the building gave us pause, but with hungry kids and limited options, we decided to give it a try.

The interior was dark and uninviting, which should have been another red flag. Our server, Millie, was initially friendly and upbeat, but things quickly went downhill. She brought over a drink from the bar that was visibly overflowing—spilling down her hands, onto the table, and all over my 4-year-old daughter’s coloring book, drenching it in what appeared to be an espresso martini. It was completely inappropriate and unsanitary.

I immediately asked to speak with a manager, hoping for a professional response. While the drink was removed from our bill and a dessert was offered, there was no sincere apology or accountability from the server or the bartender—just finger-pointing. What was even more upsetting was watching two staff members clearly talking about our table for the next 15 minutes, making our family feel uncomfortable and unwelcome.

As for the food, it was equally disappointing. Every chicken dish we ordered was overcooked. The garlic Parmesan wings, which should have been tossed in sauce, came out dry with an overwhelming pile of raw minced garlic dumped on top.

Our server’s demeanor changed entirely after the drink incident—becoming cold and disengaged rather than attempting to salvage the experience.

Overall, between the food, the atmosphere, and the lack of professionalism, this was one of the worst dining experiences we’ve had. Whether you’re local or visiting, I would strongly recommend choosing a different spot. This one simply isn’t worth your time or money.

Atmosphere: 1

Food: 1

Service: 1

Excellent service and great food

Atmosphere: 5

Food: 5

Service: 5

Happy to say tonight was a great night to go out to dinner. Upon arrival, the bartender was acting as host, server and over all cheer squad for the restaurant. We were greeted promptly as she was busy assisting a person picking up an order and seating another couple. We sat in the bar at a hightop. She followed us over with menus and asked us about drinks. Throughout our visit she was a checking in with a bubbly personality and vibrancy that was refreshing. Our food came out as ordered, which can be tricky with my dietary changes, and it was hot and delicious! She was Johnny on the spot with refills and smiling every time she came by. I couldn't remember her name but the receipt said Blake. If that's correct I give you props! Thanks for making a rainy night enjoyable 😉

Atmosphere: 4

Food: 5

Service: 5

Pizza was awesome, takeout took an extra 15 minutes but worth it.

Atmosphere: 5

Food: 5

Service: 5

Deep dish veggie pizza was the best!

Atmosphere: 5

Food: 5

Service: 5

We dined in before the concert, got right in, and sat down. Service was great but for the cost of the food it was poor and the food was bland. Overall aside from the poor food everything was good yet of course the only reason you go there is to eat, so I would say it's not a go to place

Atmosphere: 4

Food: 1

Service: 5

Michael at the bar is great

Atmosphere: 5

Food: 5

Service: 5

Best Pizza everrrr love it

Atmosphere: 5

Food: 5

Service: 5

Busy night, and they still made it fun!

Atmosphere: 5

Food: 5

Service: 5

My server Angela was amazing the pizza was outstanding and just a great experience great job.

Atmosphere: 5

Food: 5

Service: 5

Parking: We love the lobster and shrimp pasta, service was nice eventhough it was late evening, accommodating... would love to come back when we visit Portland, Maine again... would recoomend

Atmosphere: 5

Food: 5

Service: 5

The server was attentive and seemed friendly. The food was delicious-nachos and pizza. Best nachos I’ve ever had. What turned me off was the server bad mouthing to a co- worker about a homeless person who asked for water for his dog. I saw this gentleman and he was dressed like everyone else. The waiter said ‘where do these people come from’? They are people who have worked - lost jobs and homes and are suffering. Many people are one paycheque away from living like this. We did not tip him and if I could have found the man I would have given it to him. Be kind!!!

Atmosphere: 1

Food: 5

Service: 3

The worst and coldest $150 pizza dinner I’ve ever had.

Atmosphere: 1

Food: 1

Service: 1

Just OK pizza. Service was sketchy. Entire place felt worn out and rundown.

Atmosphere: 2

Food: 3

Service: 3

Thank you for being open passed 10 and having stellar staff!

Atmosphere: 5

Food: 5

Service: 5