Gifford's Famous Ice Cream

So bummed…..Why does your ice cream have high fructose corn syrup, red dyes and carrageenan in it?

I was born and raised in maine and always make a trip to giffords when I’m home. Luckily it was a weekday so it wasn’t too busy. Ice cream was amazing as always!

40 minute wait for ice cream no apology. Been coming here with my family for 30 years. Bummer.

Awesome ice cream

I had Banana cream pie ice cream in dish. Excellent

Yum. The ice cream is so good. I got a small serving of ice cream in a waffle cone. There were 2 big scoops. I needed a dish with a spoon, so I could eat the ice cream in the cone first, and then the dish of it. (I forgot to take a photo 😒). They have a great selection of flavors.
There is also, a mini golf course.

Excellent ice cream

We made our way back to Gifford’s after having savored their wonderful ice cream on our honeymoon 8 years ago. Unfortunately, it had already closed for the winter season. Fortunately, the local supermarket (Hannaford’s) carries Gifford’s Ice Cream… so we picked some up and were not disappointed. Smooth, creamy and delicious!

Food: 5

Recommended dishes: Strawberry Cheesecake, Blueberry, Moose Tracks

Delicious ice cream, although service is usually slow. Worth the weight and pricey cost.

Atmosphere: 3

Food: 5

Service: 4

Their ice cream is good, but their business practices are not—they systematically overcharge by ringing up non-sundae orders as sundaes.

I live nearby, and sometimes I like to stop in on a Friday for a start-of-weekend treat. I've always ordered the same thing: a small ice cream with hot fudge. A couple weeks ago, I went and made my usual order, and the woman who took my order told me she had to ring it up as a sundae. I said fine, until I discovered that this added a dollar to the usual price. When I asked her to cancel the order and ring it up as a small ice cream plus a topping, she said that she didn't know how and it wasn't possible. An apparently more experienced employee stepped in and re-entered the order for her.

I assumed that this was just a new employee who didn't know the ropes, until today, when I went to Giffords again. A different employee took my order. She rang me up for a sundae without even asking me and then, when I told her that I only wanted ice cream and hot fudge, she insisted that the order still had to be rung up as a sundae. She said twice that this was what she had been trained to do and mentioned that employees "got in trouble" if they did it differently.

Dear Waterville Gifford's manager: hot fudge is clearly posted on the list of toppings that can be purchased separately. If you want to change this policy, then change your sign. Otherwise, stop charging people for a sundae when they order ice cream and one topping. Sure, it's only a dollar or so difference in the price—but if you care enough about my dollar to take it by charging me for something I didn't order, then I get to care about my dollar too.

Service: 1

Simply delicious cant beat the quality! The extra thick frappe was better then expected!

Atmosphere: 5

Food: 5

Service: 5

It's Giffords.
It's ice cream.
It's awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Raspberry, Strawberry, Blueberry, 3 Scoop of Ice Cream, Waffle Cone, Hot Fudge

Great location. Friendly staff. The Campfire icecream is super good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone, Moose Tracks

Go there!

Atmosphere: 5

Food: 5

Service: 5

Some of the best ice cream in the world.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry, Blueberry