Dog shit food, don't waste your time or money horrible service food even worse!
Atmosphere: 1
Food: 1
Service: 1
Heather Cookson
Ordered $30 worth of food and they missed a entire meal, and the Mexican pizza looked like it was thrown all over the place and wasn't made right, tacos had little to no beef but a ton of lettuce and drenched in sour cream and were cold and broken shells.. went back and they said they were all out of what we ordered and refunded entire order instead of remaking it.. worst experience ever.. always messing up orders.. all staff looked high as hell even the manager.. 5 employees on shift and still managed to screw up the order..
Atmosphere: 1
Food: 1
Service: 1
Kelly Balikowsky
Lots of times they have no ice and do not tell the customer. I am at the drive thru now and it's 10:05, no sevice yet and they open at 10:00. Only come here if it's your only option.
Atmosphere: 3
Food: 3
Service: 3
connie gomez
Very happy with the service. I had a big order and they got everything correct,done quickly,and friendly staff. So happy to see it has improved.
They didn’t have some of our meal (hot chicken) and couldn’t offer a refund. Pretty sure that’s theft but whatever. Because they couldn’t refund the food they didn’t have that we ordered and they took our money for - we got substitutes (and they costs less but of course they couldn’t refund that either). The woman had the WORST attitude from the second she told us she couldn’t give us our food like WE had done something wrong (guess you shouldn’t order food from them or something because it’s an inconvenience?) and we honest were very polite and graceful and told her we were sorry she had been stuck there since 9 am (it was 8 pm and she complained that she had been there all day) and told her thank you even though we were the ones that had our money stolen for food we didn’t receive. THEN after getting the food we did order, and the lower cost replacements - it was wrong and more items were left out. 🤦♀️ We went back in and the guy said they just didn’t have it. End of story. No refund. That’s absolutely theft.
Atmosphere: 1
Food: 1
Service: 1
Deanna Sampson
When to pick up a DoorDash last night and they had the music so loud.They couldn't harris through the drive room and then they ended up Ended up throwing the bag at my man.And not giving us all of The george ash order very rude
Atmosphere: 3
Food: 5
Service: 1
Hans Rasmussen
The Colonel can make some chicken! It is a reliable source of quality fried food. The bowls provide a nice variety of choices.
Atmosphere: 5
Food: 5
Service: 3
Kingsley H
Absolutely terrible place they always get my order wrong ! They were blaring music at 8pm in the lobby couldn’t even hear myself think ! Just terrible ! Seems like there’s no manager or anyone is running that store
Atmosphere: 1
Food: 1
Service: 1
Scott&Karen Landers
Great place
Atmosphere: 5
Food: 5
Service: 5
Angie Escobar
Great KFC to visit nice and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Original Famous Bowl, Fried Chicken, Gravy, Cole Slaw
Half our food was either missing or expired, I was the cook for several years at a KFC establishment, I know all the OSHA regulations you have to deal with in the business... This one need some investigation.
Atmosphere: 1
Food: 1
Service: 1
A Johnson
Drive-thru employees need better customer service training. The food quality also needs improvement. Specially the drive thru girls 1/19 both of them
Food: 1
Service: 1
Jerry mitton
Never fails everytime we give them a chance they screwed up the order everytime in the drive thru stop hiring crack heads and get people to do their simple job spent 45 bucks tonight and never got 1 thing we ordered so waterville kfc
Alli MacDonald
My friend & I were both disappointed. We hadn't been here for years & were looking forward to what we remembered. You used to be able get a dish of gravy & a dish of coleslaw & a butter packet & a wet one packet in your box of chicken. We were told no coleslaw was available . They are no longer putting it in boxes altho it was advertised. And your mashed potatoes & gravy come together as a side. It no long comesin your box
Atmosphere: 5
Food: 4
Service: 4
Angel Goodine (I am trouble)
Ugh ! I've got nothing more to say than that, will never go back however.
Dog shit food, don't waste your time or money horrible service food even worse!
Atmosphere: 1
Food: 1
Service: 1
Ordered $30 worth of food and they missed a entire meal, and the Mexican pizza looked like it was thrown all over the place and wasn't made right, tacos had little to no beef but a ton of lettuce and drenched in sour cream and were cold and broken shells.. went back and they said they were all out of what we ordered and refunded entire order instead of remaking it.. worst experience ever.. always messing up orders.. all staff looked high as hell even the manager.. 5 employees on shift and still managed to screw up the order..
Atmosphere: 1
Food: 1
Service: 1
Lots of times they have no ice and do not tell the customer. I am at the drive thru now and it's 10:05, no sevice yet and they open at 10:00. Only come here if it's your only option.
Atmosphere: 3
Food: 3
Service: 3
Very happy with the service. I had a big order and they got everything correct,done quickly,and friendly staff. So happy to see it has improved.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy, Cole Slaw
They didn’t have some of our meal (hot chicken) and couldn’t offer a refund. Pretty sure that’s theft but whatever. Because they couldn’t refund the food they didn’t have that we ordered and they took our money for - we got substitutes (and they costs less but of course they couldn’t refund that either). The woman had the WORST attitude from the second she told us she couldn’t give us our food like WE had done something wrong (guess you shouldn’t order food from them or something because it’s an inconvenience?) and we honest were very polite and graceful and told her we were sorry she had been stuck there since 9 am (it was 8 pm and she complained that she had been there all day) and told her thank you even though we were the ones that had our money stolen for food we didn’t receive. THEN after getting the food we did order, and the lower cost replacements - it was wrong and more items were left out. 🤦♀️ We went back in and the guy said they just didn’t have it. End of story. No refund. That’s absolutely theft.
Atmosphere: 1
Food: 1
Service: 1
When to pick up a DoorDash last night and they had the music so loud.They couldn't harris through the drive room and then they ended up Ended up throwing the bag at my man.And not giving us all of The george ash order very rude
Atmosphere: 3
Food: 5
Service: 1
The Colonel can make some chicken! It is a reliable source of quality fried food. The bowls provide a nice variety of choices.
Atmosphere: 5
Food: 5
Service: 3
Absolutely terrible place they always get my order wrong ! They were blaring music at 8pm in the lobby couldn’t even hear myself think ! Just terrible ! Seems like there’s no manager or anyone is running that store
Atmosphere: 1
Food: 1
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Great KFC to visit nice and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Original Famous Bowl, Fried Chicken, Gravy, Cole Slaw
Restaurantji Recommends
Half our food was either missing or expired, I was the cook for several years at a KFC establishment, I know all the OSHA regulations you have to deal with in the business... This one need some investigation.
Atmosphere: 1
Food: 1
Service: 1
Drive-thru employees need better customer service training. The food quality also needs improvement. Specially the drive thru girls 1/19 both of them
Food: 1
Service: 1
Never fails everytime we give them a chance they screwed up the order everytime in the drive thru stop hiring crack heads and get people to do their simple job spent 45 bucks tonight and never got 1 thing we ordered so waterville kfc
My friend & I were both disappointed. We hadn't been here for years & were looking forward to what we remembered. You used to be able get a dish of gravy & a dish of coleslaw & a butter packet & a wet one packet in your box of chicken. We were told no coleslaw was available . They are no longer putting it in boxes altho it was advertised. And your mashed potatoes & gravy come together as a side. It no long comesin your box
Atmosphere: 5
Food: 4
Service: 4
Ugh ! I've got nothing more to say than that, will never go back however.
Atmosphere: 1
Food: 3
Service: 2
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