Mirakuya Sushi & Steak House

150 Jfk Plaza, Waterville
(207) 616-0005

Recent Reviews

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Nicole Frazier

First time here and won't be our last.

Atmosphere: 5

Food: 5

Service: 5

Laura Allen

We used to love coming here - the food was amazing! Tonight we had the most disappointing experience. We had a server who was so sweet and did her absolute best - but it was her 2nd day and there was zero excuse for management leaving her without help! My drink was supposed to be a cherry martini, but I am fairly certain it was 90% grenadine - My husband was served his whiskey and soda with no ice. One of the appetizers we ordered was incorrect and the replacement wasnt received until after our meal arrived and it was ice cold. We sat at a regular table but ordered from the hibachi menu - we never received our salad or soup. We also never received any sauces for our meals and our veggies were half warm and half ice cold. We had so many fixes we reported to her that we got to the point we felt so had saying anything more and just didn’t.

I’d like to reiterate, it was clear that our waitress wanted to do her best and was taking pride in her job - however the rest of the staff and management we could see there was certainly doing nothing to support or train her. We could see staff noticiably avoiding her so they didnt have to help her. And the lack of integrity of the food going out is quite sad also! It is likely that we will not be back after this which is sad since this used to be one of our favorite places!

Atmosphere: 1

Food: 1

Service: 3

Amber Young

Did the Hibatchi and had a great time! Interactive and the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

EJ Fortin

Go to place for my kids who go to college in the area. Great sushi and other options. The chicken katsu is very good! Great variety of sushi!

Atmosphere: 4

Food: 5

Service: 4

santiago salazar

Always a good choice! Quality/price relation is amazing. The Hibachi experience is super nice

Katy Reed

We had such fun at the hibachi table. Food was pretty good. Our chef was great and fun.

Atmosphere: 5

Food: 5

Service: 5

Alex Jensen

Normally portions are small especially for steak but this place had amazing portion sizes. It tasted amazing and was really accommodating.

They even serve really large portions of sushi too. The lobster gave you a large piece not shredded but actually pieces of claw.

Atmosphere: 5

Food: 5

Service: 5

Nicole Ross

They add tips to your check after you leave. I had horrible service there recently and waited 50 minutes for my to-go order when I was told 20, so I didn't leave a tip. Looked at my bank account today and it seems they left themselves a nice 20% tip, on me! The food was awful to boot.

Catherine Lavallee

I’ve been dining here for years and the food has always been great. It’s not always the fastest, but it’s worth the wait.

Atmosphere: 5

Food: 5

Service: 5

Anna Murphy

Walked in and placed a To-Go order on a whim. We received our food very quickly. Everything (4 sushi rolls) was amazing.
We will definitely be going back.

Atmosphere: 5

Food: 5

Service: 5

Ginger Gina tiny

We all got sick

Atmosphere: 1

Food: 1

Service: 1

Regular Father

Never did Hibachi before. Went with a church group, and the experience was memorable. The chef was friendly and engaging, and the food was great.

Atmosphere: 4

Food: 5

Service: 5

Stanley Ortega

Good sushi, very delicious and I like the attention and recommendations

Tuna King

Always a trusted good quality place to go. The fact they have a lunch menu with deals makes it number one in a huge area besides bangor and augusta

Atmosphere: 5

Food: 5

Service: 4

Mike Decker

The best sushi I have had in Maine hands down, Highly recommended!!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Special Rolls

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